Polling PoP email accounts

[derr1ck]

Hi,

Could some one tell me the correct arguments for zmpov mds (user) (ext pop account) zimbraDataSourcePollingInterval 60 ??

I keep getting "error: account.NO_SUCH_DATA_SOURCE

trying to switch on pop email polling on FOSS 5.0.x

Thanks.

[phoenix]

Check the setting with:

zmprov gc default | grep zimbraDataSourcePollingInterval

Set the interval:

zmprov mc default zimbraDataSourcePollingInterval 60

Confirm setting:

zmprov gc default | grep zimbraDataSourcePollingInterval
zimbraDataSourcePollingInterval: 60

Check if the feature is enabled with:

zmprov gc default | grep zimbraFeatureMailPollingIntervalPreferenceEnabled

Enable the feature with:

zmprov mc default zimbraFeatureMailPollingIntervalPreferenceEnabled TRUE

[derr1ck]

Thanks Bill,

"zmprov mc default zimbraFeatureMailingPollingIntervalPreferenceEnabl ed= TRUE"

everything but the last step works I get the following error:-

ERROR: account.INVALID_ATTR_NAME (invalid attr name: [LDAP: error code 17 - zimbraFeatureMailingPollingIntervalPreferenceEnabl ed=: AttributeDescription contains inappropriate characters])

[phoenix]

My fault, there shouldn't be an equals sign in that last command - remove it and it'll work fine.

[derr1ck]

nope took away equals sign still same error.

[phoenix]

What does the following return:

zmprov gc default | grep Polling

post the results.

[derr1ck]

It seems ok it has returned:-

zimbraDataSourceMinPollingInterval: 1m
zimbraDataSourcePollingInterval: 60
zimbraFeatureMailPollingIntervalPreferenceEnabled: TRUE
zimbraMailMinPollingInterval: 2m
zimbraPrefMailPollingInterval: 5m

But mail still is not coming through. is the above correct?

[phoenix]

Yes, those setting all look OK. What I suggest you now do is go through each of the external accounts save each of their settings again (including the passwords) and save the settings from the accounts tab. Wait until a couple of periods have passed and check your /opt/zimbra/log/mailbox.log and see what messages you are getting about the retrieval.

Where are you putting the mail when it's retrieved, is it in your Inbox or in separate folders? If you don't retrieve mail on a timed interval, what happens if you hit the Get Mail button?

[Maja]

We are having a similar issue. From what I've found, searching the forums, we have things set up correctly (polling interval and polling set to true), yet it doesn't appear that the pollling ever occurs. I can manually check mail and it works without issue, but it does not actually pull it automatically.

Something I'm missing?

[phoenix]

Post the details of the Polling intervals as per my post above.