zmmailboxdctl is not running

[gargola]

Yes,

I can confirm that the port was left open on the server. However i could not see which process was the owner. I have tried to reproduce the error, however w/o success.

thank you for your help resolving this issue.

[SamTzu]

Have the exact same problem.

Ubuntu 6.06 LTS
Zimbra 5.04 for Ubuntu

After reboot...

antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Running


cat /opt/zimbra/log/zmmailboxd.out

CompilerOracle: exclude com/zimbra/cs/session/SessionMap.putAndPrune
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
934 WARN [main] log - EXCEPTION
java.io.UTFDataFormatException: Invalid byte 2 of 2-byte UTF-8 sequence.
at org.apache.xerces.impl.io.UTF8Reader.invalidByte(U nknown Source)
at org.apache.xerces.impl.io.UTF8Reader.read(Unknown Source)
at org.apache.xerces.impl.XMLEntityScanner.load(Unkno wn Source)
at org.apache.xerces.impl.XMLEntityScanner.skipString (Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse (Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse (Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse( Unknown Source)
at javax.xml.parsers.SAXParser.parse(SAXParser.java:3 95)
at org.mortbay.xml.XmlParser.parse(XmlParser.java:188 )
at org.mortbay.xml.XmlParser.parse(XmlParser.java:204 )
at org.mortbay.xml.XmlConfiguration.(XmlConfiguration.java:101)
at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:963)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mortbay.start.Main.invokeMain(Main.java:183)
at org.mortbay.start.Main.start(Main.java:497)
at org.mortbay.start.Main.main(Main.java:115)

[SamTzu]

netstat -an

tcp 0 0 79.134.108.180:389 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:7306 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:7307 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:3310 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:10000 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN
tcp 0 0 79.134.108.180:389 79.134.108.180:39191 ESTABLISHED
tcp 0 0 79.134.108.180:389 79.134.108.180:39190 ESTABLISHED
tcp 0 0 79.134.108.180:389 79.134.108.180:39193 ESTABLISHED
tcp 0 0 79.134.108.180:39193 79.134.108.180:389 ESTABLISHED
tcp 0 0 79.134.108.180:39191 79.134.108.180:389 ESTABLISHED
tcp 0 0 79.134.108.180:39190 79.134.108.180:389 ESTABLISHED
tcp6 0 0 :::7780 :::* LISTEN
tcp6 0 0 :::22 :::* LISTEN
tcp6 0 1448 ::ffff:79.134.108.180:22 ::ffff:62.78.213.237:58158 ESTABLISHED
tcp6 0 0 ::1:41497 ::1:47022 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52312 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52305 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52306 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52307 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52308 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52309 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52310 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::ffff:79.134.108.180:52311 ::ffff:79.134.108.180:389 TIME_WAIT
tcp6 0 0 ::1:51721 ::1:43648 TIME_WAIT
tcp6 0 0 ::1:53024 ::1:36707 TIME_WAIT
tcp6 0 0 ::1:58273 ::1:51537 TIME_WAIT
tcp6 0 0 ::1:34427 ::1:38712 TIME_WAIT
udp 0 0 0.0.0.0:10000 0.0.0.0:*
udp 0 0 79.134.108.180:123 0.0.0.0:*
udp 0 0 127.0.0.1:123 0.0.0.0:*
udp 0 0 0.0.0.0:123 0.0.0.0:*
udp6 0 0 :::123 :::*

[gargola]

Hallo SamTzu,

As you can see the following ports remain open:

tcp 0 0 79.134.108.180:389 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN

Try to kill the processes accessing the ports manually an try to restart zimbra.

You can fin out which process is accessing the port with the following command:

fuser -n tcp $PORT

kill -9 $PID

gargola

[SamTzu]

I enabled debuggin to get more out of the /opt/zimbra/log/zmmtaconfig.log file.

It says...
Required key is not defined zimbraMtaMyHostname=''

Is this normal?
Could the reboot somehow "lost" these zimbraMta* settings?

Sam

[SamTzu]

Here is more from the /opt/zimbra/log/zmmtaconfig.log


Sat Apr 12 11:56:48 2008 main::compareKeys::220 Entering Function
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for amavis
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraSpamSubjectTag=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined av_notify_domain=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for antivirus
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for antispam
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for archiving
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for mta
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraMtaBlockedExtension=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraMtaRecipientDelimiter=''
Sat Apr 12 11:56:48 2008 main::rewriteConfig::573 Entering Function
Sat Apr 12 11:56:48 2008 main::rewriteConfig::573 Leaving Function
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraMtaMyOrigin=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraMtaMyHostname=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraMtaRelayHost=''
Sat Apr 12 11:56:48 2008 main::checkConditional::555 Checking conditional for negate=1 type=VAR zimbraMtaDnsLookupsEnabled=yes
Sat Apr 12 11:56:48 2008 main::checkConditional::555 Checking conditional for negate=1 type=VAR zimbraMtaDnsLookupsEnabled=yes return=0
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for sasl
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for webxml
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for mailbox
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraPop3BindAddress=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraImapBindAddress=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraPop3SSLBindAddress=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined nio_imap_enabled=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Required key is not defined zimbraImapSSLBindAddress=''
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Checking keys for imapproxy
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup sasl=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup spell=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup stats=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup ldap=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup antispam=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup snmp=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup mailboxd=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup mta=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup mailbox=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup logger=1
Sat Apr 12 11:56:48 2008 main::lookUpConfig::751 SERVICE lookup antivirus=1
Sat Apr 12 11:56:48 2008 main::compareKeys::220 Leaving Function