MTA Not Running somebody can help me?

[indracyd]

Dear all, i have installed zimbra version elease 5.0.0_RC2_1745.F7_20071120145113 F7 FOSS edition on My Fedora 7, i have problems the MTA is not running...

[zimbra@mail ~]$ zmcontrol status
Host mail.smdmpusat.net
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Stopped
postfix is not running
saslauthd is running with pid 5291
snmp Running
spell Running
stats Running


look the log, this is the errors :

Mar 24 08:36:04 mail zimbramon[30206]: 30206:info: 2008-03-24 08:36:01, STATUS: mail.smdmpusat.net: stats: Running
Mar 24 08:36:13 mail zmmailboxdmgr[31339]: status requested
Mar 24 08:36:13 mail zmmailboxdmgr[31339]: status OK
Mar 24 08:36:30 mail postfix/postqueue[31724]: fatal: Queue report unavailable - mail system is down
Mar 24 08:37:00 mail postfix/postqueue[32161]: fatal: Queue report unavailable - mail system is down
Mar 24 08:37:30 mail postfix/postqueue[32282]: fatal: Queue report unavailable - mail system is down

someone can help and give me a solution to fix this problem...

Thank's before
Cyd

[uxbod]

Welcome to the forums

Is your Zimbra server sat behind a firewall ? If so have you followed Split DNS - Zimbra :: Wiki

could you post the following please :-

host `hostname` <- note the backticks
dig _domainname_ mx
dig _domainname_ ns

[indracyd]

No, not behind in firewall, this is if i use command dig

[root@mail radmin]# dig mail.smdmpusat.net mx

; <<>> DiG 9.4.0 <<>> mail.smdmpusat.net mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59231
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2

;; QUESTION SECTION:
;mail.smdmpusat.net. IN MX

;; ANSWER SECTION:
mail.smdmpusat.net. 86400 IN MX 10 mail.smdmpusat.net.

;; AUTHORITY SECTION:
smdmpusat.net. 86400 IN NS routerint.smdmpusat.net.

;; ADDITIONAL SECTION:
mail.smdmpusat.net. 86400 IN A 192.168.0.7
routerint.smdmpusat.net. 86400 IN A 192.168.0.1

;; Query time: 1 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Mon Mar 24 14:11:32 2008
;; MSG SIZE rcvd: 108

[root@mail radmin]# dig mail.smdmpusat.net ns

; <<>> DiG 9.4.0 <<>> mail.smdmpusat.net ns
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 55447
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.smdmpusat.net. IN NS

;; AUTHORITY SECTION:
smdmpusat.net. 86400 IN SOA routerint.smdmpusat.net. root.smdmpusat.net. 2008031900 10800 3600 3600000 86400

;; Query time: 1 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Mon Mar 24 14:11:36 2008
;; MSG SIZE rcvd: 87

i think this is problem in postfix@Zimbra, but until now i cannot find to solve this problem...

[uxbod]

please post these aswell :-

host `hostname` <- note the backticks
cat /etc/hosts
cat /etc/resolv.conf

the MTA failing to start can be caused by misconfiguration of DNS. Are you getting any error messages in /var/log/zimbra.log ?

[phoenix]

Originally Posted by indracyd

i think this is problem in postfix@Zimbra, but until now i cannot find to solve this problem...

No, the problem here is with your DNS configuration as you are behind a NAT router (effectively a firewall). You need to set-up the Split DNS mentioned above. You are also trying to use the FQDN (mail.smdmpusat.net) of your server as the domain name when what you should be using is smdmpusat.net.

Fix your DNS problems and then see what happens when you restart Zimbra, if there's any errors please post any error messages from the logs.

[indracyd]

here is my DNS configuration :

;================================================= =============================
; FileName : smdmpusat.net
; Maintained by : support@rancamayaestate.com
; Last Updated : See Serial No.
; Last Maintened by : Cyd
;================================================= =============================
$TTL 86400


@ IN SOA routerint.smdmpusat.net. root.smdmpusat.net. (


2008031900 ; Serial
10800 ; Refresh
3600 ; Retry
3600000 ; Expire
86400 ) ; Minimum


IN TXT "Mail & DNS Tester"
mail IN MX 10 mail.smdmpusat.net.

smdmpusat.net. IN NS routerint.smdmpusat.net.
IN A 192.168.0.1

;================================================= =============================
$ORIGIN smdmpusat.net.

routerint IN A 192.168.0.1
cyd IN A 192.168.0.2
pdcsmdm IN A 192.168.0.3
avserver IN A 192.168.0.5
mail IN A 192.168.0.7


and what is DNS Split?can you show me a link to learn that?and then this is the errors message on zimbra.log

Mar 24 15:34:04 mail zimbramon[29759]: 29759:info: 2008-03-24 15:34:01, STATUS: mail.smdmpusat.net: stats: Running
Mar 24 15:34:30 mail postfix/postqueue[30042]: fatal: Queue report unavailable - mail system is down
Mar 24 15:35:00 mail postfix/postqueue[30341]: fatal: Queue report unavailable - mail system is down

can you tell me step by step what must i to do?
thanks before...

[phoenix]

The link to Split DNS is in the first reply by uxbod to your original post, you also need external DNS records so people can send you mail. Please also post the information that uxbod asked for in his second post.

Is this "smdmpusat.net" your real domain name? As I mentioned earlier you tried using the FQDN of your server for the dig commands, you should use the following:

dig smdmpusat.net mx
dig smdmpusat.net any

[indracyd]

Sory2x i have just read the Spilt DNS can you see my DNS configuration, it's that correct?

here is my dig information :

[root@mail radmin]# dig smdmpusat.net mx

; <<>> DiG 9.4.0 <<>> smdmpusat.net mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 8082
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;smdmpusat.net.                 IN      MX

;; AUTHORITY SECTION:
smdmpusat.net.          86400   IN      SOA     routerint.smdmpusat.net. root.smdmpusat.net. 2008031900 10800 3600 3600000 86400

;; Query time: 3 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Mon Mar 24 16:07:07 2008
;; MSG SIZE  rcvd: 82

[root@mail radmin]# dig smdmpusat.net any

; <<>> DiG 9.4.0 <<>> smdmpusat.net any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 26954
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;smdmpusat.net.                 IN      ANY

;; ANSWER SECTION:
smdmpusat.net.          86400   IN      NS      routerint.smdmpusat.net.
smdmpusat.net.          86400   IN      A       192.168.0.1
smdmpusat.net.          86400   IN      SOA     routerint.smdmpusat.net. root.smdmpusat.net. 2008031900 10800 3600 3600000 86400
smdmpusat.net.          86400   IN      TXT     "Mail & DNS Tester"

;; ADDITIONAL SECTION:
routerint.smdmpusat.net. 86400  IN      A       192.168.0.1

;; Query time: 1 msec
;; SERVER: 192.168.0.1#53(192.168.0.1)
;; WHEN: Mon Mar 24 16:07:30 2008
;; MSG SIZE  rcvd: 158

[phoenix]

Could you please post information in 'code' sections by highlighting the text and hitting the code button (the # symbol) in the bar above the text box. That makes your submission easier to read.

No, your DNS is not correct as you have no MX record according to those results - you must follow the Split DNS instructions. We'll also move forward quicker if you answer all the questions and provide information you're asked for. Is that your real domain name, do you have public records for this domain? Could you also provide the information that uvbod asked for earlier.