[SOLVED] LDAP Error

[misc]

Help !!!
*** I am new to zimbra and am trying to install it onto OpenSuse 10.3 with Zimbra 5.
Below is the result of zmcontrol -H :

Release 5.0.2_GA_1975.openSUSE_10.2_20080130231825 UNKNOWN

*** I am using Compaq 3600 Series P4 1.5Ghz with 512 MB Ram (Knowing it is below recommendation)
I have followed BigMudCake instruction to the detail. However when I run the last instruction, it gave me the following result :

zimbra@mail:/opt/zcs-5.0.2_GA_1975.openSUSE_10.2.20080130231825> /opt/zimbra/bin/zmcontrol stop
Host mail.nojima.com
Stopping stats...Done
Stopping mta...Done
Stopping spell...Done
Stopping snmp...Done
Stopping archiving...Done
Stopping antivirus...Done
Stopping antispam...Done
Stopping imapproxy...Done
Stopping logger...Done
Stopping ldap...FAILED
ldap_url and ldap_master_url cannot be the same on an ldap replica


zimbra@mail:/opt/zcs-5.0.2_GA_1975.openSUSE_10.2.20080130231825> /opt/zimbra/bin/zmcontrol start
Host mail.nojima.com
Unable to determine enabled services from ldap.
Unable to determine enabled services. Cache is out of date or doesn't exist.
zimbra@mail:/opt/zcs-5.0.2_GA_1975.openSUSE_10.2.20080130231825>

*** When I use ldapsearch on ldap_url & ldap_master_url it produced :

zimbra@mail:~/bin> ldapsearch ldap_url
ldap_sasl_interactive_bind_s: Can't contact LDAP server (-1)
zimbra@mail:~/bin> ldapsearch ldap_master_url
ldap_sasl_interactive_bind_s: Can't contact LDAP server (-1)

*** When I looked into /opt/zimbra/openldap-data it is empty with no files except 2 folders which is db & logs. Both the db & logs folder is empty too.
My guesse would be that the installation have not created any ldap databases. Any instruction for manual creation ?

Thanks.

[uxbod]

Welcome to the forums misc

While Zimbra is shutdown could you perform the following please :-

netstat -an | grep 389
ps -ef | grep slap

just to ensure that no other LDAP services are running.

[misc]

Dear uxbod,
Thx for the responds.

This is what I get :

zimbra@mail:~/bin> zmcontrol stop
Host mail.nojima.com
Stopping stats...Done
Stopping mta...Done
Stopping spell...Done
Stopping snmp...Done
Stopping archiving...Done
Stopping antivirus...Done
Stopping antispam...Done
Stopping imapproxy...Done
Stopping logger...Done
Stopping ldap...FAILED
ldap_url and ldap_master_url cannot be the same on an ldap replica

zimbra@mail:~/bin> netstat -an | grep 389
zimbra@mail:~/bin> ps -ef | grep slap
zimbra 14951 14749 0 22:13 pts/1 00:00:00 grep slap
zimbra@mail:~/bin>

*** Any suggestion ?

[uxbod]

Hi Misc,

i think this may be a DNS issue. Is your installation on a private LAN behind a firewall ?

Would do post the output from the following commands please :-

cat /etc/resolv.conf
cat /etc/hosts
dig nojima.com ns
dig nojima.com mx

Thanks. We shall get you up and running.

[misc]

Dear uxbod,

Its actually a single linux machine at the moment and I have diasble the firewall.
Below is the requested action result :

mail:/opt/zimbra/libexec # cat /etc/resolv.conf
domain nojima.com
mail:/opt/zimbra/libexec # cat /etc/hosts
#
# hosts This file describes a number of hostname-to-address
# mappings for the TCP/IP subsystem. It is mostly
# used at boot time, when no name servers are running.
# On small systems, this file can be used instead of a
# "named" name server.
# Syntax:
#
# IP-Address Full-Qualified-Hostname Short-Hostname
#

127.0.0.1 localhost

# special IPv6 addresses
::1 localhost ipv6-localhost ipv6-loopback

fe00::0 ipv6-localnet

ff00::0 ipv6-mcastprefix
ff02::1 ipv6-allnodes
ff02::2 ipv6-allrouters
ff02::3 ipv6-allhosts
127.0.0.2 mail.nojima.com mail
192.168.1.50 mail.nojima.com mail
mail:/opt/zimbra/libexec # dig nojima.com ns

; <<>> DiG 9.4.1-P1 <<>> nojima.com ns
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 15311
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;nojima.com. IN NS

;; ANSWER SECTION:
nojima.com. 172800 IN NS mail.nojima.com.
nojima.com. 172800 IN NS gateway.nojima.com.

;; ADDITIONAL SECTION:
mail.nojima.com. 172800 IN A 192.168.1.50
gateway.nojima.com. 172800 IN A 192.168.1.1

;; Query time: 4 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Mar 12 23:17:09 2008
;; MSG SIZE rcvd: 101

mail:/opt/zimbra/libexec # dig nojima.com mx

; <<>> DiG 9.4.1-P1 <<>> nojima.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41095
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2

;; QUESTION SECTION:
;nojima.com. IN MX

;; ANSWER SECTION:
nojima.com. 172800 IN MX 0 mail.nojima.com.

;; AUTHORITY SECTION:
nojima.com. 172800 IN NS mail.nojima.com.
nojima.com. 172800 IN NS gateway.nojima.com.

;; ADDITIONAL SECTION:
mail.nojima.com. 172800 IN A 192.168.1.50
gateway.nojima.com. 172800 IN A 192.168.1.1

;; Query time: 5 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Wed Mar 12 23:17:20 2008
;; MSG SIZE rcvd: 117

*** Thx for the assistance. I wish to get it up and running so that I can test zimbra out.
Best Regards.

[uxbod]

Why in your hosts file do you have your server name listed twice ?

127.0.0.2 mail.nojima.com mail
192.168.1.50 mail.nojima.com mail

[misc]

Dear uxbod,

*** I did not enter 127.0.0.2 as mail.nojima.com mail, it was created by Suse Yast DNS Server. Should I deleted that entry ?


***# ldap_url and ldap_master_url cannot be the same on an ldap replica
*** Can you teach me how to look up ldap_url & ldap_master_url in Zimbra LDAP ?
For my situation, what would the normal value for the 2 paremater be ?
Also can you teach me how to manually set the value for ldap_url & ldap_master_url ? The password I used for Zimbra LDAP is sasuke

Thanks for the attention & help.

[uxbod]

if that entry is not used on the server then delete it.

would you also change in /etc/hosts the localhost entry so that it looks like :-

127.0.0.1 localhost.localdomain localhost

once that is have been done would you please run the following command and post the result :-

host `hostname`  <-- with backticks not single quotes

[misc]

Dear uxbod,

*** This is the requested result :

mail:/opt/zimbra/bin # host `hostname`
mail.nojima.com has address 192.168.1.50

*** Would this help ?

zimbra@mail:~/bin> ./zmcontrol stop
Host mail.nojima.com
Stopping stats...Done
Stopping mta...Done
Stopping spell...Done
Stopping snmp...Done
Stopping archiving...Done
Stopping antivirus...Done
Stopping antispam...Done
Stopping imapproxy...Done
Stopping logger...Done
Stopping ldap...Done
zimbra@mail:~/bin> ./zmcontrol start
Host mail.nojima.com
Starting ldap...Done.
FAILED
Failed to start slapd. Attempting debug start to determine error.

zimbra@mail:~/bin>

*** Thanks for the attention & help

[uxbod]

Now your hosts has been tidied up, and as this is a fresh install I would say shutdown ZM, remove /opt/zimbra and start a fresh. As you have no existing mailstores it would ensure that everything is setup nice and clean