Attachments

[Angelantonio]

My association has installed Zimbra Web Client
I don't succeed in opening or to download the attachments.

How do I have to shape the brovser IE7?

Help Me! Please

[jholder]

Hello, and welcome to the Zimbra Forums.

Sorry you're having difficulty. Can you please describe your problem a little more in detail?


Thanks

[Angelantonio]

The problem is the following:
I normally access the mail by web; I receive and I read the messages.
I don't succeed in visualizing to unload its attachments; when I try to open or to unload the attachments I get the error of the browser “page not found”
I think about having problems with the configuration of the browser, that is IE7

Help me :-(

[Bill Brock]

Are you running any kind of proxy?

[Angelantonio]

Originally Posted by Bill Brock

Are you running any kind of proxy?

I am not using any type of proxy!

[Jeffo]

I have this exact same problem. Did anybody discover a fix?

[Jeffo]

I have determined the problem lies between Zimbra and my firewall's WebProxy filter.

I've also found that if I forward an email with an attachment to myself that prior I could not open about 90% of the forwared attachments become readable.

Does this make sense to anybody? I am quite frustrated over this as you can imagine viewing attachments is crucial to my business.

Additional Information:
This was not a problem using ZCS 4.5.3 the problem only occurred after upgrade to ZCS 5.0.5

[Bill Brock]

Can you try turning off the caching feature of your Web Proxy and see iff this helps the problem? I had to do this to prevent some very specific issues with IE.

[Jeffo]

Thanks Bill for your reply! I'll give this a try.