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Thread: Errors sending/recieving email

  1. #1
    WebDev is offline Starter Member
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    Default Errors sending/recieving email

    Hi all,

    I installed Zimbra on Debian Etch. It was a successful installation and all of the services are running, can access website, etc. The only problem I have is sending and receiving email. The mail comes into the server, but the following happens:

    Feb 28 10:02:00 home postfix/smtpd[6414]: connect from qmail1.sunbeach.net[205.214.199.110]
    Feb 28 10:02:00 home postfix/smtpd[6414]: setting up TLS connection from qmail1.sunbeach.net[205.214.199.110]
    Feb 28 10:02:00 home postfix/smtpd[6414]: TLS connection established from qmail1.sunbeach.net[205.214.199.110]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
    Feb 28 10:02:01 home postfix/smtpd[6414]: 00EA29BDE6: client=qmail1.sunbeach.net[205.214.199.110]
    Feb 28 10:02:01 home postfix/cleanup[6422]: 00EA29BDE6: message-id=<5.2.0.9.0.20080228110137.02978e30@mail.caribnet.ne t>
    Feb 28 10:02:01 home postfix/qmgr[3118]: 00EA29BDE6: from=, size=974, nrcpt=1 (queue active)
    Feb 28 10:02:01 home postfix/smtpd[6414]: disconnect from qmail1.sunbeach.net[205.214.199.110]
    Feb 28 10:02:01 home amavis[2936]: (02936-04) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20080228T100201-02936: -> SIZE=974 Received: from home.skulbite.com ([127.0.0.1]) by localhost (home.skulbite.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for ; Thu, 28 Feb 2008 11:02:01 -0400 (AST)
    Feb 28 10:02:01 home amavis[2936]: (02936-04) Checking: bs+RU3kSX5Nw [205.214.199.110] ->
    Feb 28 10:02:01 home amavis[2936]: (02936-04) (!!)TROUBLE in check_mail: parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 87) line 113.
    Feb 28 10:02:01 home amavis[2936]: (02936-04) (!)PRESERVING EVIDENCE in /opt/zimbra/amavisd/tmp/amavis-20080228T100201-02936
    Feb 28 10:02:01 home postfix/smtp[6423]: 00EA29BDE6: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=0.43, delays=0.29/0.02/0.02/0.09, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=02936-04, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 87) line 113. (in reply to end of DATA command))

    Can anyone shed some light on this? Thanks.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by WebDev View Post
    Feb 28 10:02:01 home postfix/smtp[6423]: 00EA29BDE6: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=0.43, delays=0.29/0.02/0.02/0.09, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=02936-04, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 87) line 113. (in reply to end of DATA command))
    Fix this error.
    Regards


    Bill

  3. #3
    WebDev is offline Starter Member
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    Ah thanks! I did not realize file was an actual program. Yes, a little bit of a novice here

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    It's easy to miss amongst all the error messages. Enjoy.
    Regards


    Bill

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