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Thread: [SOLVED] Zimbra 5.0.2_GA_1975_RHEL setup CentOS 5.1 problem

  1. #1
    evolus is offline Junior Member
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    Default [SOLVED] Zimbra 5.0.2_GA_1975_RHEL setup CentOS 5.1 problem

    OK, let me explain my situation:
    I want to use Zimbra to retrieve/send mail from my domain (mydomain.com) whose email is hosted by Google Apps.
    I have the following:
    CentOS 5.1 with Firewall and SELinux off with the hostname is apollo
    Zimbra 5.0.2 GA 1975 RHEL need to be installed on my CentOS box.

    I have two servers in my company, one act as the DNS Server (BIND) and another is used to install Zimbra .
    The DNS server have some A records point to some IPs in my LAN with a suffix mydomain.com. Eg: the host abc and abc.mydomain.com will resolve to the same IP in my LAN.
    This DNS server has NO MX record for my domain. It use OpenDNS.com DNS servers to resolve other domains.
    Right now, we are using GoogleApps for our emails. ie, Google will host emails for my domain.
    When I install Zimbra, it complaints about not able to find a MX record for my hostname (aka apollo, it does can resolve that hostname, because the DNS have an A record for that hostname) and suggest me to change the hostname. When I change the domain to mydoman.com, it now can list some MX record of Google, but it still complaint about none of MX record for my domain (mydomain.com).
    That's the problem when I install Zimbra.
    Any help will be appreciated
    Sorry for my bad English, because English is not my native language

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    If your server is behind a NAT router you will need to set-up a Split DNS as you need valid A & MX records pointing to your Zimbra server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    evolus is offline Junior Member
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    I follow the instruction at you said, here is what I did:
    -Setup a DNS server on the server to isntall Zimbra
    -Modify the named.conf as instructed in your link.
    -Setup Zimbra, it still cannot find a MX record for my domain and suggest me to change, I change it to mydomain.com, it now resolve correctly .
    There is one step failed during the setup, here is the error log:
    Code:
    checking isEnabled zimbra-store
    zimbra-store is enabled
    Initializing Documents...
    COS attribute retrieved for COS default: zimbraFeatureNotebookEnabled=TRUE
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mcf zimbraNotebookAccount wiki@evolus.vn
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    *** Running as zimbra user: /opt/zimbra/bin/zmprov in wiki@evolus.vn
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled FALSE
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    failed to initialize documents...see logfile for details.
    *** Running as zimbra user: /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    Restarting mailboxd...
    *** Running as zimbra user: /opt/zimbra/bin/zmmailboxdctl restart
    mailboxd started.
    done.
    I have tried to run the command /opt/zimbra/bin/zmprov mc default zimbraFeatureNotebookEnabled TRUE, but I got the same error (Connection refused). As I mentioned before, all the firewall and SELinux are turned off.
    I also check if openldap is up and running with ps -ef | grep slap, here is the output:
    Code:
    root       579 26171  0 15:40 pts/4    00:00:00 grep slap
    zimbra    8189     1  0 12:36 ?        00:00:01 /opt/zimbra/openldap/libexec/slapd -l LOCAL0 -4 -u zimbra -h ldap://apollo.mydomain.com:389 -f /opt/zimbra/conf/slapd.conf
    And here is the output of zmcontrol status:
    Code:
    [zimbra@apollo bin]$ zmcontrol status
    Host apollo.mydomain.com
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Stopped
                    zmmailboxdctl is not running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
    How can I make mailbox and zmmailboxdctl up and running?
    Any help are appreciated.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Post the output of the following commands (run on the Zimbra server):
    Code:
    host `hostname`  <-- type as-is with backticks not single quotes
    dig yourdomain.com mx
    dig yourdomain.com any
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    Costa-101's Avatar
    Costa-101 is offline Project Contributor
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    Question

    Hello,

    Not sure specifically whether your problem is due to an installation issue but to address the problem line:
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
    I found this bugzilla article which i thought might help.

    Let us know how you are getting on.
    ------------------------------
    http://www.lcrm.co.uk

  6. #6
    evolus is offline Junior Member
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    @Costa-101: It seems that bug is not related to mine, b/c I haven't messed with the configuration file yet
    @phoenix:
    Here is the output of host `hostname`:
    Code:
    [root@apollo ~]# host `hostname`
    apollo.evolus.vn has address 192.168.100.201
    Here is the output of dig evolus.vn mx
    Code:
    [root@apollo ~]# dig evolus.vn mx
    
    ; <<>> DiG 9.3.3rc2 <<>> evolus.vn mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57292
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;evolus.vn.                     IN      MX
    
    ;; ANSWER SECTION:
    evolus.vn.              86400   IN      MX      10 apollo.evolus.vn.
    
    ;; AUTHORITY SECTION:
    evolus.vn.              86400   IN      NS      apollo.evolus.vn.
    
    ;; ADDITIONAL SECTION:
    apollo.evolus.vn.       86400   IN      A       192.168.100.201
    
    ;; Query time: 22 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Mon Feb 25 09:17:42 2008
    ;; MSG SIZE  rcvd: 80
    And here is the output of dig evolus.vn any
    Code:
    [root@apollo ~]# dig evolus.vn any
    
    ; <<>> DiG 9.3.3rc2 <<>> evolus.vn any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 23800
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;evolus.vn.                     IN      ANY
    
    ;; ANSWER SECTION:
    evolus.vn.              86400   IN      SOA     apollo.evolus.vn. hostmaster.evolus.vn. 17 10800 3600 604800 3600
    evolus.vn.              86400   IN      NS      apollo.evolus.vn.
    evolus.vn.              86400   IN      A       192.168.100.201
    evolus.vn.              86400   IN      MX      10 apollo.evolus.vn.
    
    ;; ADDITIONAL SECTION:
    apollo.evolus.vn.       86400   IN      A       192.168.100.201
    
    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Mon Feb 25 09:18:20 2008
    ;; MSG SIZE  rcvd: 143
    Here is what I got in the /etc/hosts file:
    Code:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1       localhost.localdomain   localhost
    ::1     localhost6.localdomain6 localhost6
    192.168.100.201 apollo.evolus.vn. apollo
    And here is the ouput of zmdumpenv:
    Code:
    ----------------
    20080225095819
    ----------------
    uid=502(zimbra) gid=502(zimbra) groups=4(adm),5(tty),502(zimbra),503(postfix) context=user_u:system_r:unconfined_t
    ----------------
    Linux apollo.evolus.vn 2.6.18-53.1.4.el5 #1 SMP Fri Nov 30 00:45:16 EST 2007 i686 i686 i386 GNU/Linux
    ----------------
    apollo.evolus.vn
    ----------------
    apollo.evolus.vn
    ----------------
    apollo.evolus.vn has address 192.168.100.201
    ----------------
    CentOS5
    ----------------
    Filesystem            Size  Used Avail Use% Mounted on
    /dev/mapper/VolGroup00-LogVol01
                           46G  4.5G   39G  11% /
    /dev/sda2              97G  494M   92G   1% /data
    /dev/sda1             190M   18M  163M  10% /boot
    tmpfs                 505M     0  505M   0% /dev/shm
    /dev/sdb1             276G   14G  248G   6% /media/disk
    ----------------
    eth0      Link encap:Ethernet  HWaddr 00:13:72:35:19:6D  
              inet addr:192.168.100.201  Bcast:192.168.100.255  Mask:255.255.255.0
              inet6 addr: fe80::213:72ff:fe35:196d/64 Scope:Link
              UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
              RX packets:64955 errors:0 dropped:0 overruns:0 frame:0
              TX packets:55688 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:1000 
              RX bytes:9694906 (9.2 MiB)  TX bytes:8835307 (8.4 MiB)
              Interrupt:177 
    
    lo        Link encap:Local Loopback  
              inet addr:127.0.0.1  Mask:255.0.0.0
              inet6 addr: ::1/128 Scope:Host
              UP LOOPBACK RUNNING  MTU:16436  Metric:1
              RX packets:568216 errors:0 dropped:0 overruns:0 frame:0
              TX packets:568216 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:0 
              RX bytes:189609214 (180.8 MiB)  TX bytes:189609214 (180.8 MiB)
    
    tun0      Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
              inet addr:192.168.88.1  P-t-P:192.168.88.2  Mask:255.255.255.255
              UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
              TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
              collisions:0 txqueuelen:100 
              RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)
    
    ----------------
    Name        : zimbra-core                  Relocations: (not relocatable)
    Version     : 5.0.2_GA_1975.RHEL5               Vendor: Zimbra, Inc.
    Release     : 20080130221917                Build Date: Thu 31 Jan 2008 01:22:12 PM ICT
    Install Date: Mon 25 Feb 2008 08:48:47 AM ICT      Build Host: build10.re.zimbra.com
    Group       : Applications/Messaging        Source RPM: zimbra-core-5.0.2_GA_1975.RHEL5-20080130221917.src.rpm
    Size        : 299351489                        License: Various
    Signature   : (none)
    Packager    : Zimbra, Inc.
    URL         : http://www.zimbra.com
    Summary     : Zimbra Core
    Description :
    Best email money can buy
    ----------------
    total 400
    lrwxrwxrwx  1 zimbra zimbra   29 Feb 25 08:49 amavisd -> /opt/zimbra/amavisd-new-2.5.2
    drwxrwxr-x  8 zimbra zimbra 4096 Feb 25 08:52 amavisd-new-2.5.2
    drwxr-xr-x  6 zimbra zimbra 4096 Feb 25 08:49 aspell-0.60.5
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:48 backup
    drwxr-xr-x  2 root   root   4096 Feb 25 08:48 bin
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:49 clamav -> /opt/zimbra/clamav-0.92
    drwxr-xr-x  9 root   root   4096 Feb 25 08:49 clamav-0.92
    drwxrwxr-x  7 zimbra zimbra 4096 Feb 25 08:53 conf
    -rw-------  1 root   root   1621 Feb 25 08:50 config.18526
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:48 contrib
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:49 convertd
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:48 curl -> /opt/zimbra/curl-7.17.0
    drwxrwxr-x  6 zimbra zimbra 4096 Feb 25 08:48 curl-7.17.0
    lrwxrwxrwx  1 zimbra zimbra   32 Feb 25 08:48 cyrus-sasl -> /opt/zimbra/cyrus-sasl-2.1.22.3z
    drwxrwxr-x  8 root   zimbra 4096 Feb 25 08:48 cyrus-sasl-2.1.22.3z
    drwxrwxr-x  3 zimbra zimbra 4096 Feb 25 08:51 db
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:48 doc
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:49 dspam -> /opt/zimbra/dspam-3.8.0
    drwxr-xr-x  7 root   root   4096 Feb 25 08:49 dspam-3.8.0
    lrwxrwxrwx  1 zimbra zimbra   25 Feb 25 08:48 heimdal -> /opt/zimbra/heimdal-1.0.2
    drwxrwxr-x  6 zimbra zimbra 4096 Feb 25 08:48 heimdal-1.0.2
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:49 httpd -> /opt/zimbra/httpd-2.2.6
    drwxr-xr-x 15 root   root   4096 Feb 25 08:49 httpd-2.2.6
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:49 index
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:48 java -> /opt/zimbra/jdk1.6.0_04
    drwxr-xr-x  8 root   root   4096 Feb 25 08:48 jdk1.6.0_04
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:49 jetty -> /opt/zimbra/jetty-6.1.5
    drwxrwxr-x 11 root   root   4096 Feb 25 08:49 jetty-6.1.5
    drwxrwxr-x  5 root   root   4096 Jan 31 13:36 lib
    drwxr-xr-x  4 root   root   4096 Feb 25 08:48 libexec
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 09:58 log
    drwxrwxr-x  4 zimbra zimbra 4096 Feb 25 08:49 logger
    lrwxrwxrwx  1 zimbra zimbra   23 Feb 25 08:49 mailboxd -> /opt/zimbra/jetty-6.1.5
    lrwxrwxrwx  1 zimbra zimbra   59 Feb 25 08:49 mysql -> /opt/zimbra/mysql-standard-5.0.45-pc-linux-gnu-i686-glibc23
    drwxr-xr-x  9 root   root   4096 Feb 25 08:49 mysql-standard-5.0.45-pc-linux-gnu-i686-glibc23
    drwxr-xr-x 10 root   root   4096 Feb 25 08:49 net-snmp-5.4.1
    lrwxrwxrwx  1 zimbra zimbra   30 Feb 25 08:48 openldap -> /opt/zimbra/openldap-2.3.40.7z
    drwxr-xr-x 10 root   root   4096 Feb 25 08:48 openldap-2.3.40.7z
    lrwxrwxrwx  1 zimbra zimbra   36 Feb 25 08:48 openldap-clibs -> /opt/zimbra/openldap-clibs-2.3.40.7z
    drwxrwxr-x  3 root   root   4096 Feb 25 08:48 openldap-clibs-2.3.40.7z
    drwxr-xr-x  4 zimbra zimbra 4096 Feb 25 08:51 openldap-data
    lrwxrwxrwx  1 zimbra zimbra   26 Feb 25 08:48 openssl -> /opt/zimbra/openssl-0.9.8g
    drwxrwxr-x  6 zimbra zimbra 4096 Feb 25 08:48 openssl-0.9.8g
    lrwxrwxrwx  1 root   root     28 Feb 25 08:49 postfix -> /opt/zimbra/postfix-2.4.3.4z
    drwxr-xr-x  7 root   root   4096 Feb 25 08:49 postfix-2.4.3.4z
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:49 redolog
    lrwxrwxrwx  1 zimbra zimbra   30 Feb 25 08:48 sleepycat -> /opt/zimbra/sleepycat-4.2.52.6
    drwxrwxr-x  6 root   root   4096 Feb 25 08:48 sleepycat-4.2.52.6
    lrwxrwxrwx  1 zimbra zimbra   26 Feb 25 08:49 snmp -> /opt/zimbra/net-snmp-5.4.1
    drwxr-xr-x  4 zimbra zimbra 4096 Feb 25 08:50 ssl
    drwxr-xr-x  2 zimbra zimbra 4096 Feb 25 08:49 store
    lrwxrwxrwx  1 zimbra zimbra   27 Feb 25 08:48 tcmalloc -> /opt/zimbra/tcmalloc-0.94.1
    drwxr-xr-x  7 zimbra zimbra 4096 Feb 25 08:48 tcmalloc-0.94.1
    drwxrwxr-x  3 zimbra zimbra 4096 Feb 25 08:49 wiki
    drwxrwxr-x  6 root   root   4096 Feb 25 08:48 zimbramon
    drwxrwxr-x  2 zimbra zimbra 4096 Feb 25 08:49 zimlets
    drwxrwxr-x  2 zimbra zimbra 4096 Feb 25 08:49 zimlets-admin-extra
    drwxrwxr-x  2 zimbra zimbra 4096 Feb 25 08:49 zimlets-extra
    drwxr-xr-x  3 zimbra zimbra 4096 Feb 25 08:53 zmstat
    ----------------
     09:58:20 up 1 day, 21:34,  4 users,  load average: 0.36, 0.18, 0.11
    ----------------
    1033788 KB
    ----------------
    ----------------
    FREE total used free shared buffers cached Mem: 1009 945 64 0 21 342 -/+ buffers/cache: 581 428 Swap: 2047 0 2047 KB
    ----------------
    ----------------
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1	localhost.localdomain	localhost
    ::1	localhost6.localdomain6	localhost6
    192.168.100.201	apollo.evolus.vn. apollo
    ----------------
    # generated by NetworkManager, do not edit!
    
    ; Use a local caching nameserver controlled by NetworkManager
    
    search apollo.evolus.vn
    
    nameserver 127.0.0.1
    ----------------
    #
    # /etc/nsswitch.conf
    #
    # An example Name Service Switch config file. This file should be
    # sorted with the most-used services at the beginning.
    #
    # The entry '[NOTFOUND=return]' means that the search for an
    # entry should stop if the search in the previous entry turned
    # up nothing. Note that if the search failed due to some other reason
    # (like no NIS server responding) then the search continues with the
    # next entry.
    #
    # Legal entries are:
    #
    #	nisplus or nis+		Use NIS+ (NIS version 3)
    #	nis or yp		Use NIS (NIS version 2), also called YP
    #	dns			Use DNS (Domain Name Service)
    #	files			Use the local files
    #	db			Use the local database (.db) files
    #	compat			Use NIS on compat mode
    #	hesiod			Use Hesiod for user lookups
    #	[NOTFOUND=return]	Stop searching if not found so far
    #
    
    # To use db, put the "db" in front of "files" for entries you want to be
    # looked up first in the databases
    #
    # Example:
    #passwd:    db files nisplus nis
    #shadow:    db files nisplus nis
    #group:     db files nisplus nis
    
    passwd:     files
    shadow:     files
    group:      files
    
    #hosts:     db files nisplus nis dns
    hosts:      files dns
    
    # Example - obey only what nisplus tells us...
    #services:   nisplus [NOTFOUND=return] files
    #networks:   nisplus [NOTFOUND=return] files
    #protocols:  nisplus [NOTFOUND=return] files
    #rpc:        nisplus [NOTFOUND=return] files
    #ethers:     nisplus [NOTFOUND=return] files
    #netmasks:   nisplus [NOTFOUND=return] files     
    
    bootparams: nisplus [NOTFOUND=return] files
    
    ethers:     files
    netmasks:   files
    networks:   files
    protocols:  files
    rpc:        files
    services:   files
    
    netgroup:   nisplus
    
    publickey:  nisplus
    
    automount:  files nisplus
    aliases:    files nisplus
    
    ----------------
    ----------------
    -rwxr-xr-x 1 root root 262092 Jan  6  2007 /usr/lib/libstdc++-3-libc6.2-2-2.10.0.so
    lrwxrwxrwx 1 root root     31 Feb 22 14:29 /usr/lib/libstdc++-libc6.2-2.so.3 -> libstdc++-3-libc6.2-2-2.10.0.so
    lrwxrwxrwx 1 root root     18 Feb 22 14:29 /usr/lib/libstdc++.so.5 -> libstdc++.so.5.0.7
    -rwxr-xr-x 1 root root 733168 Jan  9  2007 /usr/lib/libstdc++.so.5.0.7
    lrwxrwxrwx 1 root root     18 Jan  9 23:41 /usr/lib/libstdc++.so.6 -> libstdc++.so.6.0.8
    -rwxr-xr-x 1 root root 936908 Nov 10 05:05 /usr/lib/libstdc++.so.6.0.8
    ----------------
    I also attached the log of the installation for your further investigation.
    Any help are appreciate.
    Attached Files Attached Files
    Last edited by evolus; 02-24-2008 at 08:09 PM.

  7. #7
    Costa-101's Avatar
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    what have you got in /etc/resolv.conf ?
    ------------------------------
    http://www.lcrm.co.uk

  8. #8
    evolus is offline Junior Member
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    Quote Originally Posted by Costa-101 View Post
    what have you got in /etc/resolv.conf ?
    Here is what I got in the /etc/resolv.conf
    Code:
    [admin@apollo ~]$ cat /etc/resolv.conf
    # generated by NetworkManager, do not edit!
    
    ; Use a local caching nameserver controlled by NetworkManager
    
    search apollo.evolus.vn
    
    nameserver 127.0.0.1

  9. #9
    evolus is offline Junior Member
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    I also changed the search to:
    Code:
    search evolus.vn
    Still got the same error when it try to Initialize Documents
    Please help!
    Thanks in advance.

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Forget the documents for the moment, are you still having problems getting mailbox to start? If you are, what happens when you try to start it manually and what shows in the logs?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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