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Thread: Queue error with new install of Mac PPC Open source

  1. #1
    pauldid is offline Junior Member
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    Default Queue error with new install of Mac PPC Open source

    I get an error when trying to view the mail queue and the stats are showing that they are off in the Server Status panel. How do I get the stats turned on and how do I get the queue working so I can monitor and maintain the mail queue?

    I am getting the following error when I try to view the Mail Queues:


    Message: system failure: exception during auth {RemoteManager: host.name->zimbra@mail.3-rivers.org:22}
    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver


    I am running ver 4.5.11 Mac OS X PPC

    Any help would be appreciated.

    Thanks,
    Paul Didzerekis
    Last edited by pauldid; 02-22-2008 at 03:35 PM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Check the Troubleshooting section of this article:

    Mail Queue Monitoring - Zimbra :: Wiki
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    pauldid is offline Junior Member
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    That is great but what are the commands to use on Mac OS X in the terminal. I tried different variations and I got permission denied errors when I ran the zmfixperms command. I tried it under the zimbra user and also an admin user and got the same result, a bunch of permission denied errors.

    I then tried running the zmsshkeygen command and got more errors.
    ERROR: service.FAILUER (system failure: getDirectContext) (cause: javax.naming.CommunicationException host.name 389)

    I really appreciate the suggestions but I need more help.

    Thanks,
    Paul Didzerekis

  4. #4
    pauldid is offline Junior Member
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    Well, I got the stats running by re-running zmsetup.pl and it magically started the stats after it was finished.

    I am still have a problem with errors when I try to look at the queue. The error has changed though to the following:

    Message: system failure: server host.name zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) is not readable
    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver

    Is this a permissions problem and if it is what should the permissions be on that directory?

    Thanks,
    Paul Didzerekis

  5. #5
    pauldid is offline Junior Member
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    I just restarted the server and now the stats are stopped again and I am still getting the same error message as I last noted above.

    I really need to get this running and would appreciate any help.

  6. #6
    pauldid is offline Junior Member
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    I gave up since I can't get this working and can't seem to get a response that will help. It looked nice but then I also realized that there is no way to allow domain owners control over their domain settings without giving them total admin rights which will not work.

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