Queue error with new install of Mac PPC Open source

[pauldid]

I get an error when trying to view the mail queue and the stats are showing that they are off in the Server Status panel. How do I get the stats turned on and how do I get the queue working so I can monitor and maintain the mail queue?

I am getting the following error when I try to view the Mail Queues:


Message: system failure: exception during auth {RemoteManager: host.name->zimbra@mail.3-rivers.org:22}
Error code: service.FAILURE
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver


I am running ver 4.5.11 Mac OS X PPC

Any help would be appreciated.

Thanks,
Paul Didzerekis

[phoenix]

Check the Troubleshooting section of this article:

Mail Queue Monitoring - Zimbra :: Wiki

[pauldid]

That is great but what are the commands to use on Mac OS X in the terminal. I tried different variations and I got permission denied errors when I ran the zmfixperms command. I tried it under the zimbra user and also an admin user and got the same result, a bunch of permission denied errors.

I then tried running the zmsshkeygen command and got more errors.
ERROR: service.FAILUER (system failure: getDirectContext) (cause: javax.naming.CommunicationException host.name 389)

I really appreciate the suggestions but I need more help.

Thanks,
Paul Didzerekis

[pauldid]

Well, I got the stats running by re-running zmsetup.pl and it magically started the stats after it was finished.

I am still have a problem with errors when I try to look at the queue. The error has changed though to the following:

Message: system failure: server host.name zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) is not readable
Error code: service.FAILURE
Method: ZmCsfeCommand.prototype.invoke
Details:soap:Receiver

Is this a permissions problem and if it is what should the permissions be on that directory?

Thanks,
Paul Didzerekis

[pauldid]

I just restarted the server and now the stats are stopped again and I am still getting the same error message as I last noted above.

I really need to get this running and would appreciate any help.

[pauldid]

I gave up since I can't get this working and can't seem to get a response that will help. It looked nice but then I also realized that there is no way to allow domain owners control over their domain settings without giving them total admin rights which will not work.