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Thread: [SOLVED] admin console - unable to log in

  1. #1
    browland is offline Senior Member
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    Default [SOLVED] admin console - unable to log in

    I have completed the installation of ZCS 5 on Ubuntu 6.06 LTS 32bit system. Install has completed as expected, however I am unable to login to admin console with password which I have setup during install. The only thing I did not install is snmp. I have bind9 installed. I have also attempted to reset password "zmprov sp" (with user@domainname.com) passwd.

    zmprov not found on system when attempting to run command. I am sure there is a simple fix for this, however I am unable to locate a problem with install or setup.

    I have rebooted the server after entire setup was complete

    Bill Rowland

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    Welcome to the forums,
    Start by:
    su - zimbra
    then run:
    zmaccts
    Is the admin account part of server.domain.com instead of domain.com? (type the full account name at the admin console login)

  3. #3
    browland is offline Senior Member
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    I have verified account is in domain.com (not the server.domain.com). I have run the commands above. I have also run zmprov sp command to reset the password to ensure proper authentication. Still no access. I was thinking there is something wrong in ldap as I can get to the zimbraadmin page but can not sign in.

  4. #4
    browland is offline Senior Member
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    I have found the issue. PW contained $ symbols. Removed $ symbol from password and everything works.

  5. #5
    mmorse's Avatar
    mmorse is offline Moderator
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    Ya, from shell if you use zmprov sp admin@domain.com split$part then the password will be set to split (dropping the $part).
    To workaround this you can use 'split$part' or split\$part

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