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Thread: [SOLVED] SSH Login Zimbra User

  1. #1
    bonoboslr's Avatar
    bonoboslr is offline Special Member
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    Default [SOLVED] SSH Login Zimbra User

    RHEL5-64 ZCS 5.02:
    Installation was fine however in the admin interface there is an option for servers. I click on it and i get the error:

    Message: system failure: exception during auth {RemoteManager: my host.name->zimbra@myhost.name:22} Error code: service.FAILURE Details:soap:Receiver

    We do not allow password authentication using ssh so I generated a key for the zimbra user and it works fine if I su to the zimbra user and ssh to myhost.name.

    Is there any useful information anywhere that can tell me why this fails?

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    Welcome to the forums,
    Assuming you're using the standard ssh port:
    1. Check /etc/sshd_config and be sure it's set to 22
    2. stop/start/restart sshd
    Code:
    /etc/init.d/ssh restart
    3. su - zimbra
    4. Be sure zimbra's ssh port is set to 22
    Code:
    zmprov ms server.domain.com zimbraRemoteManagementPort 22
    5. Generate new ssh keys
    Code:
    cd /opt/zimbra/bin/
    ./zmsshkeygen
    6. Deploy the keys
    Code:
    ./zmupdateauthkeys
    To test this, you can run the following command:
    ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22
    -Shouldn't prompt you for a password at this point...then check the admin console mail queues area.
    If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki

  3. #3
    bonoboslr's Avatar
    bonoboslr is offline Special Member
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    Default

    Thanks, this worked. I had to do a little bit of hacking because of our ldap authentication setup, but it works.

    Thanks

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