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Thread: Unable to recieve email

  1. #1
    Dijital is offline Intermediate Member
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    Default Unable to recieve email

    I can send just fine - however I am unable to receive any emails on my zimbra server, here is what the queue looks like please make suggestions on how to fix if I can:


    Last edited by Dijital; 02-16-2008 at 05:08 PM.

  2. #2
    gmsmith is offline Moderator
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    Is your Zimbra server on a private IP? It almost seems like you are trying to go back out the firewall to deliver your mail again. You may want to look at setting up an internal dns server running on your zimbra machine to point to the internal IP

  3. #3
    Dijital is offline Intermediate Member
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    Quote Originally Posted by gmsmith View Post
    Is your Zimbra server on a private IP? It almost seems like you are trying to go back out the firewall to deliver your mail again. You may want to look at setting up an internal dns server running on your zimbra machine to point to the internal IP
    I'm running the mail server on Debian Etch on a internet network, and have all necessary ports open the firewall. I'm using a internal DNS server as well, 172.16.1.250, and the mailserver is 172.16.1.252 do I need setup an additional DNS server (bind) on the mailserver as well then?

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Split DNS - Zimbra :: Wiki
    ........ and the usual question, run the following on your Zimbra server and post the ouitput:

    Code:
    host `hostname`   <---- type that as-is and use backticks not single quotes
    dig yourdomain.com mx
    dig yourdomain.com any
    Last edited by phoenix; 02-25-2008 at 12:10 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    Dijital is offline Intermediate Member
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    Quote Originally Posted by phoenix View Post
    Split DNS - Zimbra :: Wiki
    ........ and the usual question, run the following on your Zimbra server and post the ouitput:

    Code:
    host `hostname`   <---- type rthat as-is and use backticks not single quotes
    dig yourdomain.com mx
    dig yourdomain.com any
    joneill@mail:~$ host `hostname`
    mail.dijital.us has address 208.107.59.182
    joneill@mail:~$ dig dijital.us mx

    ; <<>> DiG 9.3.4 <<>> dijital.us mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 55293
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;dijital.us. IN MX

    ;; ANSWER SECTION:
    dijital.us. 38400 IN MX 10 mail.dijital.us.

    ;; Query time: 25 msec
    ;; SERVER: 172.16.1.254#53(172.16.1.254)
    ;; WHEN: Sun Feb 17 02:05:48 2008
    ;; MSG SIZE rcvd: 49

    joneill@mail:~$ dig dijital.us any

    ; <<>> DiG 9.3.4 <<>> dijital.us any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7827
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;dijital.us. IN ANY

    ;; ANSWER SECTION:
    dijital.us. 38388 IN NS ns1.dijital.us.
    dijital.us. 38388 IN NS ns1.lazytechs.com.

    ;; Query time: 25 msec
    ;; SERVER: 172.16.1.254#53(172.16.1.254)
    ;; WHEN: Sun Feb 17 02:05:59 2008
    ;; MSG SIZE rcvd: 77

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    Your hosts file is incorrect, it points to your public IP(?) and it should point to the LAN IP. You also don't have the correct DNS A or MX records in any of those responses, read the article on Split DNS and correct those errors.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    Dijital is offline Intermediate Member
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    Here is my hosts file:

    127.0.0.1 localhost.localdomain localhost mail.dijital.us
    172.16.1.252 mail.dijital.us mail

    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    The following line is incorrect:

    Code:
    127.0.0.1 localhost.localdomain localhost mail.dijital.us
    and should read:
    Code:
    127.0.0.1 localhost.localdomain localhost
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    aadilbcas is offline Intermediate Member
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    Question dns error?

    hi...

    my installation was succesfull on CentOS, yet i cannot send/receive mail

    my /etc/hosts reads

    Code:
    127.0.0.1 localhost.localdomain   localhost
    192.168.1.20 mail.mydomain.com   mail
    but host hostname points a public IP

    i followed split DNS too..

    what am i supposed to do?
    thanks..

    aadil

  10. #10
    shrtcww is offline Starter Member
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    I seem to have fallen into the same situation. zimbra to zimbra and zimbra to internet works but not internet to zimbra..

    I am using an external relay and DNS lookup is disabled. Additionally I have a private DNS server in play (not on the physical machine but on our primary server)

    I'm at a loss as to why at this point. At first I though it was because my isp was blocking 25, which they were and are no longer. Thus I'm out of ideas as to why.

    The results of the commands mentioned earlier:

    [root@zimbra ~]# host `hostname`
    zimbra.ambientdivide.com has address 192.168.1.109
    zimbra.ambientdivide.com mail is handled by 0 zimbra.ambientdivide.com.
    [root@zimbra ~]# dig ambientdivide.com mx

    ; <<>> DiG 9.3.4 <<>> ambientdivide.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40181
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;ambientdivide.com. IN MX

    ;; ANSWER SECTION:
    ambientdivide.com. 14400 IN MX 0 zimbra.ambientdivide.com.

    ;; ADDITIONAL SECTION:
    zimbra.ambientdivide.com. 14400 IN A 64.142.94.171

    ;; Query time: 62 msec
    ;; SERVER: 192.168.1.52#53(192.168.1.52)
    ;; WHEN: Sun Feb 24 19:27:16 2008
    ;; MSG SIZE rcvd: 74

    [root@zimbra ~]# dig ambientdivide.com any

    ; <<>> DiG 9.3.4 <<>> ambientdivide.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 54113
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 0, ADDITIONAL: 4

    ;; QUESTION SECTION:
    ;ambientdivide.com. IN ANY

    ;; ANSWER SECTION:
    ambientdivide.com. 14383 IN MX 0 zimbra.ambientdivide.com.
    ambientdivide.com. 499 IN NS ns1.dreamhost.com.
    ambientdivide.com. 499 IN NS ns3.dreamhost.com.
    ambientdivide.com. 499 IN NS ns2.dreamhost.com.
    ambientdivide.com. 11045 IN SOA ns1.dreamhost.com. hostmaster.dreamhost.com. 2008022400 19055 1800 1814400 14400

    ;; ADDITIONAL SECTION:
    ns1.dreamhost.com. 172776 IN A 66.33.206.206
    ns2.dreamhost.com. 172776 IN A 208.96.10.221
    ns3.dreamhost.com. 172776 IN A 66.33.216.216
    zimbra.ambientdivide.com. 14383 IN A 64.142.94.171

    ;; Query time: 44 msec
    ;; SERVER: 192.168.1.52#53(192.168.1.52)
    ;; WHEN: Sun Feb 24 19:27:24 2008
    ;; MSG SIZE rcvd: 233

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