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Thread: Installation problem Zimbra 5.0.2 on Ubuntu 7.10 Server Gutsy

  1. #1
    rdndak is offline New Member
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    Default Installation problem Zimbra 5.0.2 on Ubuntu 7.10 Server Gutsy

    We have been testing the Open Source Edition of Zimbra on Ubuntu 7.10 Server Gutsy. We had successfully installed 5.0.1 but with 5.0.2 we encounter the following error.

    Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.8p12-5ubuntu2
    libidn11...FOUND libidn11-1.0-0
    fetchmail...FOUND fetchmail-6.3.8-8ubuntu2
    libpcre3...FOUND libpcre3-7.4-0ubuntu0.7.10.1
    libgmp3c2...FOUND libgmp3c2-2:4.2.1+dfsg-5ubuntu4
    libexpat1...FOUND libexpat1-1.95.8-4ubuntu1
    libxml2...FOUND libxml2-2.6.30.dfsg-2ubuntu1.1
    libstdc++6...FOUND libstdc++6-4.2.1-5ubuntu4
    libstdc++5...FOUND libstdc++5-1:3.3.6-15ubuntu2
    openssl...FOUND openssl-0.9.8e-5ubuntu3.1
    libltdl3...FOUND libltdl3-1.5.24-1ubuntu1
    libperl...MISSING
    Prerequisite check complete.
    Checking for standard system perl...
    perl-5.8.7...Unable to find expected perl-5.8.7. Found version 5.8.8-7ubuntu3 instead

    Any suggestions?

    Thanks!

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    How about this How-To?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    rdndak is offline New Member
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    Default

    Thanks for the quick reply. We have done exactly as described on the link you gave and still same error. More suggestions?

    Thanks,

  4. #4
    McPringle's Avatar
    McPringle is offline Active Member
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    This is exactly the problem i have, too. I'm running a brand new server with Ubuntu 7.10 in 64 bit (there is 16 GB of RAM in it, so i don't want to install a 32 bit system). I hope to get help here...

  5. #5
    rdndak is offline New Member
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    Smile

    Has anyone solved this issue? I have been checking on this daily and there is very little activity? It would be great to get the latest version of Zimbra installed and tested.

  6. #6
    BRC
    BRC is offline Starter Member
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    Angry Any luck

    I was just trying to install Zimbra on Ubuntu 6.06.2 64-bit and ran into the
    libperl...MISSING

    And still have not heard back from support I am hoping one of you has a resolution or did you just install the 32-bit editions.

    Thanks in advance for anyones response


    Disgruntled IT Admin

  7. #7
    otisthegbs is offline Intermediate Member
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    Default Issue

    I ran into this same issue myself and decided to install the 32bit version of Ubuntu. From what I can gather it's an issue with the way zimbra checks the requirements of the server. I tried to mess with the script that checks for the requirements but ended up giving up after reaching another critical failure later on.

    Recommendation zmemployeescript.pl?

  8. #8
    dijichi2 is offline OpenSource Builder & Moderator
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    This is exactly the problem i have, too. I'm running a brand new server with Ubuntu 7.10 in 64 bit (there is 16 GB of RAM in it, so i don't want to install a 32 bit system). I hope to get help here...
    Has anyone solved this issue? I have been checking on this daily and there is very little activity? It would be great to get the latest version of Zimbra installed and tested.
    It's very well documented what platform/architecture combinations are supported and yet for a new server you've deliberately chosen a completely unsupported combination! If you want 64bit, install CentOS/Redhat. If you want Ubuntu, install 6.06. You can still access large amounts of memory with 32bit OS, just use hugemem kernel.

    I have posted hacks in the past to run 32bit zimbra packages on 64bit debian/ubuntu, there do seem to be extra hurdles now. 5.0.2 introduced perl checks, this was an extra check due to the centos/redhat perl upgrade debacle and is now getting in the way of the previous hacks. A word of warning - 5.0.3 deliberately goes out of its way to check the underlying OS and refuses to run if it detects a non-supported version.

    I'll download the latest ubuntu package now and resubmit an updated hack for those of you that really need it, but for the love of god just use a supported OS

    And still have not heard back from support I am hoping one of you has a resolution or did you just install the 32-bit editions. Disgruntled IT Admin
    How can you possibly be disgruntled?!
    Last edited by dijichi2; 03-06-2008 at 04:17 PM.

  9. #9
    quanah is offline Zimbra Employee
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    I will note that there will be an UBUNTU6.06 64-bit FOSS release with 5.0.3.
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  10. #10
    dijichi2 is offline OpenSource Builder & Moderator
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    I've updated the zimbra32 on ubuntu64 post here:

    HOWTO: Ubuntu 64bit Install

    You may find these lines help installing zimbra 5.0.x on ubuntu7/8:

    change /etc/lsb-release to:
    DISTRIB_RELEASE=6.06

    perl -pi -e 's/5.8.7/5.8.8/' util/utilfunc.sh
    perl -pi -e 's/libperl/libperl5.8/' util/utilfunc.sh

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