Restore Using tgz files gives tomcat start error

[jalmillategui]

Hi All,

I'm trying to test a backup of my live zimbra server. I did the following:

1. Installed the same os (Centos 4.5 with all updates)
2. copied the install binary from my zimbra server (ZCS 4.5.10) to the test machine
3. ran ./install -s to install zimbra without configuring it.
4. untar the backup file ( tar -zxvf zimbrabck.tgz) while on /opt
5. ran as root chown -R zimbra:zimbra zimbra
6. ran as root /opt/zimbra/libexec/zmfixperms
7. started zimbra server using su - zimbra -c "zmcontrol start"

After starting the server I did a zmcontrol status and gave the following output:

[zimbra@mail ~]$ zmcontrol status
Host mail.xxx.net
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
tomcat is not running
mta Running
snmp Running
spell Running
stats Running
[zimbra@mail ~]$

Seeing this I looked out around the zimbra forums and wiki, but I haven't found anything that will help me fix this problem.

Attached is the following log:

catalina.out.txt from /opt/zimbra/tomcat/logs/catalina.out

Plz, can you give me some pointers to fix this.

Best Regards,

Javier Almillategui

P.D: I tried doing an update using the same binary, but it didin't work. I mean it started everything but I could not log using any account. (it also became imposible to log in with).

P.D2: Also I have noticed that when I do the backup, the tar program wont include the sockect files.... does this affect the restore?

[tgx]

Looks like you have a permissions problem on the restored files.
I see a lot of entries like this:
/opt/zimbra/log/mailbox.log (Permission denied)

[jalmillategui]

Originally Posted by tgx

Looks like you have a permissions problem on the restored files.
I see a lot of entries like this:
/opt/zimbra/log/mailbox.log (Permission denied)

I thought so too... Right now I'm reinstalling and I'm going to try the following:

1. run ./install.sh
2. untar the bck file
3. run zmfixperms -extended -verbose
4 zmcontrol start

and se what happens.

I scratched the previus install doing an update from 4.5.10 to 4.5.10.....

thx for the help,

Javier

[RyecoAaron]

Two things I would do:

Make sure Zimbra is stopped completely when creating the tar archive. You might have to kill the logger process. I do.

Use the 'p' flag (keep permissions flag) when creating and extracting the tar archive. tar xvzpf zimbrabck.tgz That might help with the permission problem.