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Thread: [SOLVED] zcs 5.0.2 install config issue

  1. #1
    mhhadmin is offline Junior Member
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    Default [SOLVED] zcs 5.0.2 install config issue

    I am installing zcs 5.0.2(OS edition) on Ubuntu 6.06 LTS.
    Towards the end of the install the config menu comes up and I make the changes as suggested(admin pw, time zone, etc).
    The problem is that the instructions say to type "a" to accept the configuration. When I do I get an "Invalid selection....." response.
    There is a save(s) option which I did to the suggested file name but when I try and exit(q) I get the message that says "Quit without applying changes?".
    If I do quit the install doesn't complete and zimbra won't start and any attempt to start it complains about missing configuration.

    All installs are to a clean system.
    Thanks
    MHHAdmin

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    What, exactly, are the changes that you need to make? It won't let you apply the changes unless all the problems have been addressed. DO you have valid A & MX DNS records and a correct /etc/hosts file? Check this how- to for details on installing on Ubuntu.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    mhhadmin is offline Junior Member
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    I followed the "how-to" pretty much verbatim.
    I have valid DNS(host & MX)(off box) and hosts files according to the "how-to"
    The changes were the admin password(3,4) and the time-zone(1,5).

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    What errors did you get in the install logs? Run the following commands on the Zimbra server:

    Code:
    host `hostname`  <-- run the command as-is with backticks not single quotes
    dig yourdomain.com any
    dig yourdomain.com mx
    the 'yourdomain.com' in there means your domain name and not the FQDN of your server. Post the exact output from those commands.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    mhhadmin is offline Junior Member
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    Here are the results...


    -------------------------------------------
    host `hostname`
    Host Zimbra not found: 3(NXDOMAIN)

    -------------------------------------------------------------------
    ; <<>> DiG 9.3.2 <<>> magichappenshere.org any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59140
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;magichappenshere.org. IN ANY

    ;; ANSWER SECTION:
    magichappenshere.org. 3600 IN NS yellowsnow.
    magichappenshere.org. 3600 IN SOA yellowsnow. taz. 3 900 600 86400 3600
    magichappenshere.org. 3600 IN MX 10 zimbra.magichappenshere.org.

    ;; ADDITIONAL SECTION:
    zimbra.magichappenshere.org. 3600 IN A 10.10.120.14

    ;; Query time: 1 msec
    ;; SERVER: 10.10.120.10#53(10.10.120.10)
    ;; WHEN: Thu Feb 14 10:34:22 2008
    ;; MSG SIZE rcvd: 140

    -------------------------------------------------------------------
    ; <<>> DiG 9.3.2 <<>> magichappenshere.org mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25229
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;magichappenshere.org. IN MX

    ;; ANSWER SECTION:
    magichappenshere.org. 3600 IN MX 10 zimbra.magichappenshere.org.

    ;; ADDITIONAL SECTION:
    zimbra.magichappenshere.org. 3600 IN A 10.10.120.14

    ;; Query time: 1 msec
    ;; SERVER: 10.10.120.10#53(10.10.120.10)
    ;; WHEN: Thu Feb 14 10:34:53 2008
    ;; MSG SIZE rcvd: 77
    --------------------------------------------------------

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mhhadmin View Post
    -------------------------------------------
    host `hostname`
    Host Zimbra not found: 3(NXDOMAIN)

    -------------------------------------------------------------------
    That would imply that your hosts file is incorrect, post the output of that file. As you are behind a NAT router, do you have a Split DNS set-up?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    mhhadmin is offline Junior Member
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    Yes I am running a split DNS.
    Ths Zimbra server uses an internal only server and the world uses a different one...

    ---here is the hosts file---
    127.0.0.1 localhost
    10.10.120.14 Zimbra.magichappenshere.org Zimbra

    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Your hosts file is incorrect, use the following:
    Code:
    127.0.0.1 localhost.localdomain localhost
    also change the hostname to all lowercase, disable ipv6 & SELinux if they're enabled and try again.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    mhhadmin is offline Junior Member
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    Well I thought I followed the how to completely..
    Thats what you get trying to do things with continous interuptions ~:0

    The hostname and hosts files changes did the trick..
    Thanks

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