Initializing ldap...failed. (28416) on RHEL 5

[JpMaxMan]

UberLinux,

Being on a soap box is fine. People are free to express their views in our forums. Brian is an engineer who took the time to inform the user what went wrong, and was called ignorant.

Not me you should apologize to: It's Brian. In either case, we're all pros, so it's water under the bridge

Bug Tracking is at:
bugzilla.zimbra.com

All The Best,
john

Ok, well I am getting this exact same error and I am using the official distro - is there a solution?
Distro:

cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.1 (Tikanga)

Install output:

Select from menu, or press 'a' to apply config (? - help) a
Save configuration data to a file? [Yes]
Save config in file: [/opt/zimbra/config.31168]
Saving config in /opt/zimbra/config.31168...done.
The system will be modified - continue? [No] Yes
Operations logged to /tmp/zmsetup.01001900-0000164540724.log
Setting local config values...done.
Setting up CA...done.
Deploying CA to /opt/zimbra/conf/ca ...done.
Creating SSL certificate...done.
Installing mailboxd SSL certificates...done.
Initializing ldap...failed. (29440)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.01001900-0000164540724.log

Log file:

** Creating server cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.
** Signing cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.
Thu May  8 20:24:43 2008 done.
Thu May  8 20:24:43 2008 Installing mailboxd SSL certificates...
Thu May  8 20:24:43 2008 *** Running as root user: /opt/zimbra/bin/zmcertmgr deploycrt self
** Installing mta certificate and key...done.
** Installing slapd certificate and key...done.
** Installing proxy certificate and key...done.
** Creating pkcs12 file /opt/zimbra/ssl/zimbra/jetty.pkcs12...done.
** Creating keystore file /opt/zimbra/mailboxd/etc/keystore...done.
** Installing CA to /opt/zimbra/conf/ca...done.
Thu May  8 20:24:46 2008 done.
Thu May  8 20:24:46 2008 checking isEnabled zimbra-ldap
Thu May  8 20:24:46 2008 zimbra-ldap is enabled
Thu May  8 20:24:46 2008 Initializing ldap...
Thu May  8 20:24:46 2008 *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
IO::Socket::INET: connect: timeout at /opt/zimbra/libexec/zmldapinit line 160.
Thu May  8 20:27:28 2008 failed. (29440)
Thu May  8 20:27:28 2008

ERROR

[JpMaxMan]

Ok - well - nevermind my post. My problem was I had the public IP in the hosts file instead of the private IP (server is behind a firewall).

[andymelichar]

I, as well, am having LDAP trouble.

I don't have anything running on port 389
My hosts file is:

# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
216.121.123.50 mail.andymelichar.com mail

If I manually start LDAP the listeners come up fine.

When I run zmconfig.pl it fails with:

Fri Oct 24 22:48:42 2008 Operations logged to /tmp/zmsetup.10242008-224842.log
Fri Oct 24 22:48:42 2008 Getting installed packages
Fri Oct 24 22:48:44 2008 checking isEnabled zimbra-core
Fri Oct 24 22:48:44 2008 zimbra-core not in enabled cache
Fri Oct 24 22:48:44 2008 enabled packages
Fri Oct 24 22:48:44 2008 Newinstall enabling all installed packages
Fri Oct 24 22:48:44 2008 Enabling zimbra-core
Fri Oct 24 22:48:44 2008 Enabling zimbra-ldap
Fri Oct 24 22:48:44 2008 Enabling zimbra-store
Fri Oct 24 22:48:44 2008 Enabling zimbra-mta
Fri Oct 24 22:48:44 2008 Enabling zimbra-snmp
Fri Oct 24 22:48:44 2008 Enabling zimbra-logger
Fri Oct 24 22:48:44 2008 Enabling zimbra-apache
Fri Oct 24 22:48:44 2008 Enabling zimbra-spell
Fri Oct 24 22:48:45 2008 Setting defaults...
Fri Oct 24 22:48:45 2008 Setting local config zimbra_java_home to /opt/zimbra/java
Fri Oct 24 22:48:45 2008 *** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_java_home='/opt/zimbra/java' 2> /dev/null
Fri Oct 24 22:48:45 2008 checking isEnabled zimbra-cluster
Fri Oct 24 22:48:45 2008 zimbra-cluster not in enabled cache
Fri Oct 24 22:48:45 2008 enabled packages zimbra-logger zimbra-store zimbra-mta zimbra-convertd zimbra-core zimbra-apache zimbra-snmp zimbra-spell zimbra-ldap
Fri Oct 24 22:48:45 2008 Newinstall enabling all installed packages
Fri Oct 24 22:48:46 2008 Enabling zimbra-core
Fri Oct 24 22:48:46 2008 Enabling zimbra-ldap
Fri Oct 24 22:48:46 2008 Enabling zimbra-store
Fri Oct 24 22:48:46 2008 Enabling zimbra-mta
Fri Oct 24 22:48:46 2008 Enabling zimbra-snmp
Fri Oct 24 22:48:46 2008 Enabling zimbra-logger
Fri Oct 24 22:48:46 2008 Enabling zimbra-apache
Fri Oct 24 22:48:46 2008 Enabling zimbra-spell
Fri Oct 24 22:48:47 2008 checking isEnabled zimbra-store
Fri Oct 24 22:48:47 2008 zimbra-store is enabled
Fri Oct 24 22:48:47 2008 checking isEnabled zimbra-ldap
Fri Oct 24 22:48:47 2008 zimbra-ldap is enabled
Fri Oct 24 22:48:48 2008 checking isEnabled zimbra-store
Fri Oct 24 22:48:48 2008 zimbra-store is enabled
Fri Oct 24 22:48:48 2008 checking isEnabled zimbra-mta
Fri Oct 24 22:48:48 2008 zimbra-mta is enabled
Fri Oct 24 22:48:48 2008

DNS ERROR resolving MX for 19657_1_7733_44676.dev.gogrid.com
Fri Oct 24 22:48:48 2008 It is suggested that the domain name have an MX record configured in DNS
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-mta
Fri Oct 24 22:48:53 2008 zimbra-mta is enabled
Fri Oct 24 22:48:53 2008        MX: mail.andymelichar.com (216.121.123.50)
Fri Oct 24 22:48:53 2008
Fri Oct 24 22:48:53 2008        Interface: 216.121.123.50
Fri Oct 24 22:48:53 2008        Interface: 127.0.0.1
Fri Oct 24 22:48:53 2008 done.
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-ldap
Fri Oct 24 22:48:53 2008 zimbra-ldap is enabled
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-store
Fri Oct 24 22:48:53 2008 zimbra-store is enabled
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-mta
Fri Oct 24 22:48:53 2008 zimbra-mta is enabled
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-mta
Fri Oct 24 22:48:53 2008 zimbra-mta is enabled
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-spell
Fri Oct 24 22:48:53 2008 zimbra-spell is enabled
Fri Oct 24 22:48:53 2008 Checking for port conflicts
Fri Oct 24 22:48:53 2008 checking isEnabled zimbra-ldap
Fri Oct 24 22:48:54 2008 zimbra-ldap is enabled
Fri Oct 24 22:48:54 2008 checking isEnabled zimbra-store
Fri Oct 24 22:48:54 2008 zimbra-store is enabled
Fri Oct 24 22:48:54 2008 checking isEnabled zimbra-logger
Fri Oct 24 22:48:54 2008 zimbra-logger is enabled
Fri Oct 24 22:48:54 2008 checking isEnabled zimbra-mta
Fri Oct 24 22:48:54 2008 zimbra-mta is enabled
Fri Oct 24 22:48:54 2008

Note

Fri Oct 24 22:48:54 2008 The previous configuration appears to have failed to complete

Fri Oct 24 22:48:57 2008 Saving config in /opt/zimbra/config.13719...
Fri Oct 24 22:48:57 2008 done.
Fri Oct 24 22:48:58 2008 Operations logged to /tmp/zmsetup.10242008-224842.log
Fri Oct 24 22:48:58 2008 checking isEnabled zimbra-ldap
Fri Oct 24 22:48:58 2008 zimbra-ldap is enabled
Fri Oct 24 22:48:58 2008 Initializing ldap...
Fri Oct 24 22:48:58 2008 *** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
IO::Socket::INET: connect: timeout at /opt/zimbra/libexec/zmldapinit line 160.
Fri Oct 24 22:51:37 2008 failed. (29440)
Fri Oct 24 22:51:37 2008

ERROR

Fri Oct 24 22:51:37 2008

Configuration failed

Fri Oct 24 22:51:37 2008 Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
Fri Oct 24 22:51:37 2008 complete the configuration.
Fri Oct 24 22:51:37 2008
Errors have been logged to /tmp/zmsetup.10242008-224842.log

get_plat_tag.sh returns RHEL4

cat /etc/redhat-release returns
Red Hat Enterprise Linux ES release 4 (Nahant Update 5)

Have run:
/bin/bash -x zmcertmgr deploycrt self
and
zmfixperms

With no change.

Uninstalled and reinstalled, also with no change.

Any ideas??

Thanks,
Andy

[andymelichar]

Helps to read the instructions.
Edited /etc/sysconfig/network and set my hostname.
The simplest answers are always the most complex!

[jomach]

Hi everyone I have the same error when trying to install Zimbra open source in Cento OS 6. The solution is :

vi /etc/sudoers

search for : Defaults requiretty
and below that add :

Defaults:%zimbra !requiretty
Defaults:zimbra !requiretty

more info in : [SOLVED] sudo: sorry, you must have a tty to run sudo

Cheers

[adaviel]

Add to /etc/sudoers:
Defaults:zimbra !requiretty

per [SOLVED] sudo: sorry, you must have a tty to run sudo

works for me, zcs-7.2.1_GA_2790.RHEL5 on Scientific Linux 5.4 (which is I believe the same as CentOS and RHEL as regards that particular file)

(there were a lot of sudo errors in the install log, but as I'm installing as root it's not immediately obvious what the problem is)