ERROR: MISSING REQUIRED BASIC MODULES: Time::HiRes Unix::Syslog Compress::Zlib

[Fix]

Hey I'm installing zimbra on a xen 64 bit Fedora Core 4 distro. Everything went fine, I can login, add domains,...
I can even send messages, but then the Connection refused (port 10024) thats a lot on the forum.
if I check my status I get the following:
zmcontrol status
Host XXX
antispam Stopped
antivirus Stopped
ldap Running
logger Stopped
mailbox Running
mta Running
snmp Stopped
spell Running

so I wanted to start the antivirus from the commandline using the described command:
/opt/zimbra/bin/zmamavisdctl start
now I receive the following error
ERROR: MISSING REQUIRED BASIC MODULES:
Time::HiRes
Unix::Syslog
Compress::Zlib
BEGIN failed--compilation aborted at /opt/zimbra/amavisd/sbin/amavisd line 148.


I checked and indeed these 3 modules were not installed in my perl. I did a yum install:
yum install perl-IO-Zlib perl-Compress-Zlib perl-Compress-Zlib

and all the modules got installed, but if I run the command again, the same error still occurs. Sorry but I'm perl noob, I remember something of registering this with CPane or something, but I don't know how and I already messed my installation up more then 15 times.

Thanx

[marcmac]

We ship all of those perl libraries - you'll see them under /opt/zimbra/zimbramon/lib - but we ship 32 bit versions, which is probably what's causing your problems.

You might try adding the path to your perl libs (perl -V may help) to the perllibs env. variable in the zimbra user's environment.

[Fix]

As I said, I'm really a perl n00b, no idea how todo that.
The perl -V command gave me this output (done as zimbra user)

perl -V
Summary of my perl5 (revision 5 version 8 subversion 6) configuration:
Platform:
osname=linux, osvers=2.6.9-22.18.bz155725.elsmp, archname=x86_64-linux-thread-multi
uname='linux hs20-bc1-6.build.redhat.com 2.6.9-22.18.bz155725.elsmp #1 smp thu nov 17 15:34:08 est 2005 x86_64 x86_64 x86_64 gnulinux '
config_args='-des -Doptimize=-O2 -g -pipe -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -m64 -mtune=nocona -Dversion=5.8.6 -Dmyhostname=localhost -Dperladmin=root@localhost -Dcc=gcc -Dcf_by=Red Hat, Inc. -Dinstallprefix=/usr -Dprefix=/usr -Dlibpth=/usr/local/lib64 /lib64 /usr/lib64 -Dprivlib=/usr/lib/perl5/5.8.6 -Dsitelib=/usr/lib/perl5/site_perl/5.8.6 -Dvendorlib=/usr/lib/perl5/vendor_perl/5.8.6 -Darchlib=/usr/lib64/perl5/5.8.6/x86_64-linux-thread-multi -Dsitearch=/usr/lib64/perl5/site_perl/5.8.6/x86_64-linux-thread-multi -Dvendorarch=/usr/lib64/perl5/vendor_perl/5.8.6/x86_64-linux-thread-multi -Darchname=x86_64-linux -Dvendorprefix=/usr -Dsiteprefix=/usr -Duseshrplib -Dusethreads -Duseithreads -Duselargefiles -Dd_dosuid -Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -Ud_endhostent_r_proto -Ud_endprotoent_r_proto -Ud_endservent_r_proto -Ud_sethostent_r_proto -Ud_setprotoent_r_proto -Ud_setservent_r_proto -Dinc_version_list=5.8.5 5.8.4 5.8.3'
hint=recommended, useposix=true, d_sigaction=define
usethreads=define use5005threads=undef useithreads=define usemultiplicity=define
useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
use64bitint=define use64bitall=define uselongdouble=undef
usemymalloc=n, bincompat5005=undef
Compiler:
cc='gcc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -DDEBUGGING -fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm',
optimize='-O2 -g -pipe -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -m64 -mtune=nocona',
cppflags='-D_REENTRANT -D_GNU_SOURCE -DDEBUGGING -fno-strict-aliasing -pipe -I/usr/local/include -I/usr/include/gdbm'
ccversion='', gccversion='4.0.2 20051125 (Red Hat 4.0.2-8)', gccosandvers=''
intsize=4, longsize=8, ptrsize=8, doublesize=8, byteorder=12345678
d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=16
ivtype='long', ivsize=8, nvtype='double', nvsize=8, Off_t='off_t', lseeksize=8
alignbytes=8, prototype=define
Linker and Libraries:
ld='gcc', ldflags =''
libpth=/usr/local/lib64 /lib64 /usr/lib64
libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread -lc
perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
libc=/lib/libc-2.3.4.so, so=so, useshrplib=true, libperl=libperl.so
gnulibc_version='2.3.5'
Dynamic Linking:
dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E -Wl,-rpath,/usr/lib64/perl5/5.8.6/x86_64-linux-thread-multi/CORE'
cccdlflags='-fPIC', lddlflags='-shared'


Characteristics of this binary (from libperl):
Compile-time options: DEBUGGING MULTIPLICITY USE_ITHREADS USE_64_BIT_INT USE_64_BIT_ALL USE_LARGE_FILES PERL_IMPLICIT_CONTEXT
Built under linux
Compiled at Dec 14 2005 14:12:17
%ENV:
PERLLIB="/opt/zimbra/zimbramon/lib:/opt/zimbra/zimbramon/lib/i386-linux-thread-multi:/opt/zimbra/zimbramon/lib/i586-linux-thread-multi:/opt/zimbra/zimbramon/lib/darwin-thread-multi-2level"
@INC:
/opt/zimbra/zimbramon/lib
/opt/zimbra/zimbramon/lib/i386-linux-thread-multi
/opt/zimbra/zimbramon/lib/i586-linux-thread-multi
/opt/zimbra/zimbramon/lib/darwin-thread-multi-2level
/usr/lib64/perl5/site_perl/5.8.6/x86_64-linux-thread-multi
/usr/lib64/perl5/site_perl/5.8.5/x86_64-linux-thread-multi
/usr/lib64/perl5/site_perl/5.8.4/x86_64-linux-thread-multi
/usr/lib64/perl5/site_perl/5.8.3/x86_64-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6
/usr/lib/perl5/site_perl/5.8.5
/usr/lib/perl5/site_perl/5.8.4
/usr/lib/perl5/site_perl/5.8.3
/usr/lib/perl5/site_perl
/usr/lib64/perl5/vendor_perl/5.8.6/x86_64-linux-thread-multi
/usr/lib64/perl5/vendor_perl/5.8.5/x86_64-linux-thread-multi
/usr/lib64/perl5/vendor_perl/5.8.4/x86_64-linux-thread-multi
/usr/lib64/perl5/vendor_perl/5.8.3/x86_64-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6
/usr/lib/perl5/vendor_perl/5.8.5
/usr/lib/perl5/vendor_perl/5.8.4
/usr/lib/perl5/vendor_perl/5.8.3
/usr/lib/perl5/vendor_perl
/usr/lib64/perl5/5.8.6/x86_64-linux-thread-multi
/usr/lib/perl5/5.8.6

Both the dirs that contain the missing modules seem to be in the path here. What should this look like than?

[marcmac]

the paths look good. It's possible that it's finding the 32 bit versions and failing to load them - try:
su - zimbra
export PERLLIB=''
zmamavisdctl start

Though this may cause more problems than it solves.

[Fix]

Thnx, I think I'm just going to install a 32 bit FC4 xen image, hopefully that will get rid of all the problems!!

Thnx anyway. I suppose zimbra hasn't been ported to 64 bit yet?

[Bingo]

Originally Posted by marcmac

the paths look good. It's possible that it's finding the 32 bit versions and failing to load them - try:
su - zimbra
export PERLLIB=''
zmamavisdctl start

Though this may cause more problems than it solves.

I have the exact same problem.
I tried your solution but it does not help (same error, same line of code).
Is there something else I can try ?

Thanks !

[KevinH]

Originally Posted by Bingo

Is there something else I can try ?

Use a supported 32bit OS.

[Bingo]

Originally Posted by KevinH

Use a supported 32bit OS.

You know what ? I began downloading the FC4-32bits Torrent 2 minutes after posting my question !