[SOLVED] zmmailboxdctl is not running

[tapan.thapa]

Can anyone please help urgently. I have recently upgraded my system from zcs os 4.5.5 to zcs os 5.0.1 after that my zmmailboxdctl is not getting started.



Error logs is showing this: stale pid 25519 found in /opt/zimbra/log/zmmailboxd.pid: No such process

antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Running

Please help urgently.

[tapan.thapa]

After pasting the error into zimbra, mmorse (From Zimbra) has contacted with me through IM and get the access of my server as i requested the same to him. Thanks a ton to him to resolve my issue within very short period of time.

Tapan
India

[padraig]

can you post the solution please i have a similar issue
upgraded from 4.56 -> 5.02 RHEL4_64 zimbra started ok

patched RHEL4_64 using up2date rebooted zmmailboxdctl is not running

[mmorse]

Padraig, you're NE - go ahead and open a support ticket so someone can help you out.

If you can revert to your 4.5.6 backup then step through 4.5.11 that might be a good idea.

He had some processes that didn't end properly coupled with a leftover zmmailboxd.pid - I believe we had to empty some redologs as well (which affects backups - so if you do so be sure to take a new full). The fact that it happened after such a big jump in upgrading was worrysome so I took a look to make sure it wasn't a bug.
I don't mind people contacting me via PM, but it's better for our collective knowledge if you use the forums & you will get faster help that way
(Or open a support ticket if you're NE & in a bind of course!)

[padraig]

i also had zmmailboxdctl is not running it turned out bo be httpd running on port 80/443
moving it to port 81/444 solved the problem

[padraig]

thanks for the feedback/invite

[phingers]

server crashed late last night, had to do a reboot with fsck, now everything is back up except for this issue

Host zimbra.poky.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Stopped
[zimbra@zimbra ~]$ df -k
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/sda3 286237116 121489212 150207876 45% /
/dev/sda1 101086 16898 78969 18% /boot
none 2075648 0 2075648 0% /dev/shm


Any thoughts on how to correct?

[phingers]

[zimbra@zimbra log]$ rm zmmailboxd.pid
rm: remove write-protected regular file `zmmailboxd.pid'? y
[zimbra@zimbra log]$ zmmailboxdctl status
[zimbra@zimbra log]$ zmmailboxdctl start
mailboxd started.
[zimbra@zimbra log]$ zmcontrol status
Host zimbra.poky.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Stopped

I do not see anything else running on ports 80 or 7071

Any ideas how to correct?

[phoenix]

Any errors in the log files?

[phingers]

file system was corrupt, zimbra support helped me re-install the mailbox rpm, that fixed the problem after I ran a fsck

Now all HTML emails come through as plain text in a weird format though, any ideas?