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Thread: can't login after successful install

  1. #1
    narozk is offline Junior Member
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    Question can't login after successful install

    I successfully installed zcs-5.0.1_GA_1902 on Ubuntu 6.06. Everything looks good, no errors in logs but I can't log in:

    http://mail.mydomain.tld/zimbra/
    admin@dinercard.com:mypassword

    The username or password is incorrect. Verify that CAPS LOCK is not on, and then retype the current username and password.
    I set every possible password during installation...

    Then I tried the Administration Console:
    https://mail.mydomain.tld:7071/zimbraAdmin/
    Authentication Failed
    It's my first zimbra try and I was impressed by the perfect working install script but now I'm helpless...

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    Hi,
    Sorry you're having trouble. Did you set the admin password during setup?

    You can change the admin password by running:
    zmprov sp admin@domain.com password123

  3. #3
    narozk is offline Junior Member
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    I think your forum spam filters don't like me.. Sorry for duplicate threads..

    zmprov sp didn't help. Maybe I have a ldap problem?

    my DNS settings:

    mydomain.tld ip: 62.62.62.1x --> my apache server
    mx of mydomain.tld:
    mail.mydomain.tld ip: 62.62.62.2x --> my mail server

    zimbra runs on mail.mydomain.tld, domain is set to mydomain.tld.
    However, mails are getting through.. everythings looks good in logs.

  4. #4
    mmorse's Avatar
    mmorse is offline Moderator
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    Did it fail on running the command though? (in which case the actual account may be admin@mail.domain.tld / try logging in with that)

  5. #5
    narozk is offline Junior Member
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    Oh wow.. my password contains $$ - that was the problem!

  6. #6
    mmorse's Avatar
    mmorse is offline Moderator
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    Ya, from shell if you use zmprov sp admin@domain.com split$part then the password will be set to split (dropping the $part).
    To workaround this you can use 'split$part' or split\$part

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