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Thread: [SOLVED] can't start zimbra server

  1. #1
    silbro is offline Active Member
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    Default [SOLVED] can't start zimbra server

    hello,

    I successfully installed the zimbra server on a ubuntu server edition. I have my own dns server. zimbra sais it cant find the mx entry even though i got one. but maybe i did something wrong there. anyways what troubles me is the following 2 lines when trying to start the server:

    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.

    i have ldap deactivated as far as i know. dunno what to do when those messages appear. i saw a thread where someone had the exact same problem but he never replied when asked for his log so there is no solution to find there would appreciate it if someone could help me. btw im just installing this server for fun at home to try it a bit. this is a very interesting project!

    greetings,
    silvio

  2. #2
    silbro is offline Active Member
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    Is it helpfull if I upload my logfile ? I could do so and put the link here.

  3. #3
    silbro is offline Active Member
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    I guess my next steps will be reinstalling ldap and zimbra. Mabye it'll solve the problem, I think I'll also check out the problem with the mx entry in my dns... would have been cool though if someone had given me an idea, tip

  4. #4
    evsta is offline Member
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    hmm... having the same issue, have you managed to solve it?

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    The answrer to the problem is in the first post, it's a DNS problem. You'll need a correctly set DNS A & MX records plus a correct /etc/hosts file.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    evsta is offline Member
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    I've checked once more my /etc/hosts, and it ok, DNS too. I can send mail, receive and generally everything works.
    The only thing wrong is:

    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.
    send to admin@maydomain.com

    May this problem be connected to DNS? to /etc/hosts?

    Maybe it is nor wrong? If it is so, why this info is send multiple times to admin?
    (my dist is Debian 4)

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Well, the problem is you said you had the same problem as the o/p - his first post was a DNS problem. You appear to have two different problems, first you are missing a shared library - search the forums for libexpat.so.1 and you'll find the answer.

    The second problem is LDAP, did you get any erros during the install (check your install logs)? You can also check your DNS by running the following (on the zimbra server):

    Code:
    host `hostname`  <-- type as-is and use backticks not single quotes
    dig yourdomain.com mx 
    dig yourdomain.com any
    and post the output.

    You can also try the LDAP troubleshooting tips form the wiki.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    silbro is offline Active Member
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    Sry I haven't written back in a while. I just had a lot of stuff to do.
    No I haven't tried to start my zimbra installation again. I am pretty pretty sure though that I just have 1 more entry to do by my DNS Server I'll probably get to do this in about 2 weeks (yes I know it isn't a big deal ). Once I finally have changed that I'll post here if it worked. Might be too late for you, but maybe some other person made the same little mistake I did

  9. #9
    silbro is offline Active Member
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    this error was due to my wrong entry in the hostname and hosts file. I didn't have the file like zimbra wanted. ubuntu wise the file was correct.

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by silbro View Post
    this error was due to my wrong entry in the hostname and hosts file. I didn't have the file like zimbra wanted. ubuntu wise the file was correct.
    Thanks for the feedback.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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