"External Accounts" feature

[ksexton]

I'm trying to test out the external account functionality and having a couple issues.

1. When I ask Zimbra to 'Get External Mail' is succeeds in downloading all the messages, but they are all already marked as read.

2. It doesn't seem to automatically fetch messages on any sort of interval, is it always a manual click a button to get mail?

Thanks!

[ldidelot]

Hi,
has someone a solution for this?

[mmorse]

Welcome to the forums (both of you),

su - zimbra
zmprov mc cosName zimbraDataSourceMinPollingInterval 5m
zmprov mc cosName zimbraDataSourcePollingInterval 15m
(cosName = default or other COS value)

You'll see a bunch of [ScheduledTask] [name=user@domain.com;mid=x;ds=name;] datasource - Import completed. in /opt/zimbra/log/mailbox.log

If that doesn't enable your external accounts to poll, try setting the account level:
zmprov ma user@domain.com zimbraDataSourcePollingInterval 5m

Or at the individual data source level:
zmprov gds user@domain.com
(spits out current configuration)
zmprov mds user@domain.com [external IMAP/POP account data source name] zimbraDataSourcePollingInterval 15m

To cancel polling, set the attribute value to an empty string ('') or 0. Keep in mind that zimbraDataSourcePollingInterval gets inherited from the COS > to the account > to the data source. If a child object sets the value to '' null, it inherits the parent's value - if set to 0, it's turned off.

You can also vote for: Bug 22114 - Expose external account polling interval in UI

[mmorse]

We decided against a user settable pref, but there is still Bug 21199 – add ability to set autopolling in admin console

I'll answer the 2nd part of your question via your other thread http://www.zimbra.com/forums/adminis...retrieval.html