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Thread: Can't send mail from Webinterface

  1. #1
    henrik_b is offline Intermediate Member
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    Default Can't send mail from Webinterface

    Hi,

    I just installed zcs-4.5.10_GA_1575-src on Debian with a lot of pain caused by the ThirdParty directory, but finally managed it. Everything seems to work well, but I'm not able to send mail internally.
    After clicking on "Send" mailbox.log shows this error:

    2008-01-11 17:45:58,964 WARN [http-80-Processor99] [name=admin@home.local;mid=2;ip=134.102.218.174;ua= ZimbraWebClient - FF2.0 (Linux)/4.5.10_GA_1575.DEBIAN3.1;] MailSender - exception occurred during SendMsg
    com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1270)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:370)
    at javax.mail.Service.connect(Service.java:275)
    at javax.mail.Service.connect(Service.java:156)
    at javax.mail.Service.connect(Service.java:105)
    at javax.mail.Transport.send0(Transport.java:168)
    at javax.mail.Transport.send(Transport.java:98)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:359)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:238)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:114)
    at com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:106)
    at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:132)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:619)
    2008-01-11 17:45:58,966 INFO [http-80-Processor99] [name=admin@home.local;mid=2;ip=134.102.218.174;ua= ZimbraWebClient - FF2.0 (Linux)/4.5.10_GA_1575.DEBIAN3.1;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: MessagingException
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:165)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:297)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:114)
    at com.zimbra.cs.operation.SendMsgOperation.callback( SendMsgOperation.java:106)
    at com.zimbra.cs.operation.Operation.schedule(Operati on.java:180)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:132)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1270)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:370)
    at javax.mail.Service.connect(Service.java:275)
    at javax.mail.Service.connect(Service.java:156)
    at javax.mail.Service.connect(Service.java:105)
    at javax.mail.Transport.send0(Transport.java:168)
    at javax.mail.Transport.send(Transport.java:98)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:359)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:238)
    ... 26 more
    I checked my DNS-Settings according to http://www.zimbra.com/blog/archives/...ogether_1.html (DNS-Server is on the same machine) and everything seems to be ok.

    Can't send mail via Web interface made me try:

    zmprov gcf zimbraSmtpHostname
    zimbraSmtpHostname: localhost

    and

    zmprov gs mail.home.local | grep zimbraSmtpHostname
    zimbraSmtpHostname: mail.home.local
    I changed the localhost value with zmprov, but didn't help.

    Hope someone can help me out

    Henrik

  2. #2
    henrik_b is offline Intermediate Member
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    Default

    Hi,

    I found out that it probably has something to do with the combination of cyrus-sasl and postfix-smtpd:

    /var/log/zimbra.log shows this:

    Jan 14 22:22:4 postfix/smtpd[32049]: warning: xsasl_cyrus_server_get_mechanism_list: no applicable SASL mechanisms
    Jan 14 22:22:41 postfix/smtpd[32049]: fatal: no SASL authentication mechanisms
    Jan 14 22:22:42 postfix/master[29547]: warning: process /opt/zimbra/postfix-2.2.9/libexec/smtpd pid 32049 exit status 1
    Jan 14 22:22:42 postfix/master[29547]: warning: /opt/zimbra/postfix-2.2.9/libexec/smtpd: bad command startup -- throttling

    Can anybody help?

    Henrik

  3. #3
    henrik_b is offline Intermediate Member
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    Default

    Fixed the problem:

    for some reason apt-get install libsasl2-modules did solve the problem. Although I think the missing files should originally be provided by Zimbras cyrus-sasl.

    Henrik

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