Major Issue - 5.0RC2 NE to 5.0GA NE failed

[DougWare]

I'm was running Zimbra NE 5.0 RC2 on RHEL5 in a DRBD/Heartbeat configuration.

The first server upgrade went well, the second wiped out my LDAP data.

Since then, I've tried uninstalling and reinstalling both versions of data and using the zmrestoreldap command....afterwards LDAP never starts again. Even if I go back to RC2, LDAP won't start.

If I use the GUI to try and import the backup, it halts and reports that the admin user already exisits.

Here's the LDAP error....

Failed to start slapd. Attempting debug start to determine error.
bdb(): PANIC: DB_RUNRECOVERY: Fatal error, run database recovery
bdb_db_close: txn_checkpoint failed: Invalid argument (22)
backend_startup_one: bi_db_open failed! (-30978)
bdb_db_close: alock_close failed

Can someone please give me some pointers....I'm at a loss....

[jholder]

Can you dump your ldap db using slapcat?

[DougWare]

Before or after the restore? Can you provide the command?

Doug

[DougWare]

I'm sending an email to support@zimbra.com right now explaining our situation.

Doug Eubanks
admin@dougware.net

[jholder]

I see your ticket, and someone will be contacting you shortly.

In the mean time, and you please do an ls -l on your /opt/zimbra dir?

[DougWare]

Here's the output....

total 11

lrwxrwxrwx  1 zimbra zimbra   29 Jan  6 23:32 amavisd -> /opt/zimbra/amavisd-new-2.5.2

drwxrwxr-x  8 zimbra zimbra  208 Jan  6 23:32 amavisd-new-2.5.2

drwxr-xr-x  6 zimbra zimbra  144 Jan  6 23:33 aspell-0.60.5

drwxr-xr-x  2 zimbra zimbra   48 Jan  6 23:32 backup

drwxr-xr-x  2 root   root   2304 Jan  6 23:33 bin

lrwxrwxrwx  1 zimbra zimbra   25 Jan  6 23:32 clamav -> /opt/zimbra/clamav-0.91.2

drwxr-xr-x  9 root   root    216 Jan  6 23:32 clamav-0.91.2

drwxrwxr-x  6 zimbra zimbra 1032 Jan  6 23:44 conf

-rw-------  1 root   root   1870 Jan  6 23:43 config.24132

drwxr-xr-x  2 zimbra zimbra   80 Jan  6 23:31 contrib

drwxr-xr-x  2 zimbra zimbra   48 Jan  6 23:33 convertd

lrwxrwxrwx  1 zimbra zimbra   23 Jan  6 23:32 curl -> /opt/zimbra/curl-7.17.0

drwxrwxr-x  6 zimbra zimbra  144 Jan  6 23:31 curl-7.17.0

lrwxrwxrwx  1 zimbra zimbra   32 Jan  6 23:32 cyrus-sasl -> /opt/zimbra/cyrus-sasl-2.1.22.3z

drwxrwxr-x  8 root   zimbra  192 Jan  6 23:32 cyrus-sasl-2.1.22.3z

drwxrwxr-x  2 zimbra zimbra  288 Jan  6 23:33 db

drwxr-xr-x  2 zimbra zimbra  336 Jan  6 23:31 doc

lrwxrwxrwx  1 zimbra zimbra   23 Jan  6 23:32 dspam -> /opt/zimbra/dspam-3.8.0

drwxr-xr-x  7 root   root    168 Jan  6 23:32 dspam-3.8.0

lrwxrwxrwx  1 zimbra zimbra   25 Jan  6 23:32 heimdal -> /opt/zimbra/heimdal-1.0.1

drwxrwxr-x  6 zimbra zimbra  144 Jan  6 23:31 heimdal-1.0.1

lrwxrwxrwx  1 zimbra zimbra   23 Jan  6 23:33 httpd -> /opt/zimbra/httpd-2.2.4

drwxr-xr-x 15 root   root    360 Jan  6 23:33 httpd-2.2.4

drwxr-xr-x  2 zimbra zimbra   48 Jan  6 23:33 index

lrwxrwxrwx  1 zimbra zimbra   23 Jan  6 23:32 java -> /opt/zimbra/jdk1.6.0_02

drwxr-xr-x  7 root   root    400 Jan  6 23:31 jdk1.6.0_02

lrwxrwxrwx  1 zimbra zimbra   23 Jan  6 23:33 jetty -> /opt/zimbra/jetty-6.1.5

drwxrwxr-x 11 root   root    368 Jan  6 23:33 jetty-6.1.5

lrwxrwxrwx  1 zimbra zimbra   28 Jan  6 23:33 keyview -> /opt/zimbra/keyview-10.2.0.2

drwxr-xr-x  5 zimbra zimbra  136 Jan  6 23:33 keyview-10.2.0.2

drwxrwxr-x  6 root   root    856 Dec 19 01:31 lib

drwxr-xr-x  4 root   root   2120 Jan  6 23:32 libexec

drwxr-xr-x  2 zimbra zimbra   80 Jan  6 23:44 log

drwxrwxr-x  4 zimbra zimbra  160 Jan  6 23:32 logger

lrwxrwxrwx  1 zimbra zimbra   23 Jan  6 23:33 mailboxd -> /opt/zimbra/jetty-6.1.5

lrwxrwxrwx  1 zimbra zimbra   27 Jan  6 23:34 memcached -> /opt/zimbra/memcached-1.2.2

drwxr-xr-x  7 zimbra zimbra  168 Jan  6 23:34 memcached-1.2.2

lrwxrwxrwx  1 zimbra zimbra   59 Jan  6 23:33 mysql -> /opt/zimbra/mysql-standard-5.0.45-pc-linux-gnu-i686-glibc23

drwxr-xr-x  9 root   root    216 Jan  6 23:33 mysql-standard-5.0.45-pc-linux-gnu-i686-glibc23

drwxr-xr-x 10 root   root    264 Jan  6 23:33 net-snmp-5.4.1

lrwxrwxrwx  1 zimbra zimbra   31 Jan  6 23:34 nginx -> /opt/zimbra/nginx-0.5.30-zimbra

drwxr-xr-x  6 zimbra zimbra  144 Jan  6 23:34 nginx-0.5.30-zimbra

lrwxrwxrwx  1 zimbra zimbra   30 Jan  6 23:32 openldap -> /opt/zimbra/openldap-2.3.39.6z

drwxr-xr-x 10 root   root    240 Jan  6 23:32 openldap-2.3.39.6z

lrwxrwxrwx  1 zimbra zimbra   36 Jan  6 23:32 openldap-clibs -> /opt/zimbra/openldap-clibs-2.3.39.6z

drwxrwxr-x  3 root   root     72 Jan  6 23:32 openldap-clibs-2.3.39.6z

drwxr-xr-x  4 zimbra zimbra   96 Jan  6 23:32 openldap-data

lrwxrwxrwx  1 zimbra zimbra   26 Jan  6 23:32 openssl -> /opt/zimbra/openssl-0.9.8e

drwxrwxr-x  6 zimbra zimbra  144 Jan  6 23:32 openssl-0.9.8e

lrwxrwxrwx  1 root   root     28 Jan  6 23:32 postfix -> /opt/zimbra/postfix-2.4.3.3z

drwxr-xr-x  7 root   root    168 Jan  6 23:32 postfix-2.4.3.3z

drwxr-xr-x  2 zimbra zimbra   48 Jan  6 23:33 redolog

lrwxrwxrwx  1 zimbra zimbra   30 Jan  6 23:32 sleepycat -> /opt/zimbra/sleepycat-4.2.52.6

drwxrwxr-x  6 root   root    144 Jan  6 23:32 sleepycat-4.2.52.6

lrwxrwxrwx  1 zimbra zimbra   26 Jan  6 23:33 snmp -> /opt/zimbra/net-snmp-5.4.1

drwxr-xr-x  4 zimbra zimbra  136 Jan  6 23:44 ssl

drwxr-xr-x  2 zimbra zimbra   48 Jan  6 23:33 store

lrwxrwxrwx  1 zimbra zimbra   25 Jan  6 23:32 tcmalloc -> /opt/zimbra/tcmalloc-0.93

drwxr-xr-x  7 zimbra zimbra  168 Jan  6 23:32 tcmalloc-0.93

drwxrwxr-x  3 zimbra zimbra   72 Jan  6 23:33 wiki

drwxrwxr-x  6 root   root    176 Jan  6 23:32 zimbramon

drwxrwxr-x  2 zimbra zimbra  336 Jan  6 23:33 zimlets

drwxrwxr-x  2 zimbra zimbra  120 Jan  6 23:33 zimlets-admin-extra

drwxrwxr-x  2 zimbra zimbra 1296 Jan  6 23:33 zimlets-extra

drwxrwxr-x  2 zimbra zimbra  392 Jan  6 23:34 zimlets-network

drwxr-xr-x  2 zimbra zimbra   48 Jan  6 23:32 zmstat
 

[jholder]

Thanks.

I wonder why there's not open-ldap backup directory.

Do you have a backup anywhere? (an rsynced or copied backup)?

[jholder]

I see support has you now. Good luck,

john