Upgrade to 5.0 from 4.5.9 fails

[mmorse]

green = unpaid moderator
bold red = employee
FOSS = free & open source software

As you are on the Network edition you could open a support case to help you with your upgrade/current restore.
You could have used these backup/restore methodologies as I linked in my prior post: /docs/ne/latest/administration_guide/10_Backup_Restore.13.1.html

[reckless2k2]

clayway.....FYI....nothing "broke" moving from 4.5.9 to 4.5.10. you might want to follow mmorse suggestion to at least get to 4.5.10 after everything is "fixed" for you.

FOSS = Free and Open Source Software

mmorse is referring to the Open Source Edition.

[mmorse]

NE 4.5.9 & 4.5.10 installers are here: /products/downloads_previous.html

[mmorse]

Originally Posted by clayway

Thanks for the reply and I am currently coping my backup in ..it is just taking forever to copy 125+gigs over....as soon as that is done I will rerun ./install.sh whenever the copy finally finishes.....

Is there actually any config files stored under /etc with zimbra as reckless2k2 mentioned...

Like the startup scripts /etc/rc#.d/S99zimbra or /etc/init.d/zimbra and maybe one or two other things, but there shouldn't be any config files to track down.

So what was your backup methodology?
zmbackup? (follow the NE manual)
Or a copy of your /opt/zimbra with rsync/disk images etc?

[quanah]

What I meant as far as setting the perl bits in the root environment similar to what is in the zimbra user's, is, as root, run these at the shell on RHEL4:

export PERLLIB=/opt/zimbra/zimbramon/lib:/opt/zimbra/zimbramon/lib/i386-linux-thread-multi
export PERLLIB
PERL5LIB=$PERLLIB
export PERL5LIB

This should tell perl to use the Zimbra perl libraries before using the system perl libraries.

The root of the problem is that RedHat, for whatever reason, decided to build Scalar::Util without XS support on 32-bit RHEL4. RHEL4 64-bit, RHEL5, and RHEL5 64-bit do not have this issue.

--Quanah

[clayway]

Thanks for the help guys....I am just waiting for my backup copy to finish ....then hopefully I can get everything back up and running and then update the 4.5.10...

I will update as I progress...

Thanks again..

[clayway]

Originally Posted by quanah

The root of the problem is that RedHat, for whatever reason, decided to build Scalar::Util without XS support on 32-bit RHEL4. RHEL4 64-bit, RHEL5, and RHEL5 64-bit do not have this issue.

--Quanah

I am running RHEL5 64-bit and I have this issue...do I need to try and install Scalar::Util using cpan?? I did the exports as posted and reran ./install.sh and it stops at the same place as originally posted...

I have kept my zimbra upgrade that failed directory...so I could move it back into place and rerun ./install.sh if you need me to....

Thanks..

[davidgrecco]

Originally Posted by clayway

I am running RHEL5 64-bit and I have this issue...do I need to try and install Scalar::Util using cpan?? I did the exports as posted and reran ./install.sh and it stops at the same place as originally posted...

I have kept my zimbra upgrade that failed directory...so I could move it back into place and rerun ./install.sh if you need me to....

Thanks..

I had the same problem with RHEL 5 32 bit when upgrading from 4.5.10 GA to 5.0 GA. This is what fixed it for me:

From a root terminal session...

cpan
force install Scalar::Util

Type quit when this finishes. This seems to fix the environment for a successful Zimbra 5 install/upgrade.

[quanah]

That is workable as well. Although I've never hit the issue using the Scalar::Util provided by RH on RHEL5 32/64. Do you know if your system had Scalar::Util installed at all prior to running the cpan command?

[Costa-101]

Hi and thanks to David for his post - helped me to solve my upgrade problem..

My solution listed here

Good luck all - best wishes for 2008