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Thread: Upgrade to 5.0 from 4.5.9 fails

  1. #11
    mmorse's Avatar
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    green = unpaid moderator
    bold red = employee
    FOSS = free & open source software

    As you are on the Network edition you could open a support case to help you with your upgrade/current restore.
    You could have used these backup/restore methodologies as I linked in my prior post: /docs/ne/latest/administration_guide/10_Backup_Restore.13.1.html

  2. #12
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    clayway.....FYI....nothing "broke" moving from 4.5.9 to 4.5.10. you might want to follow mmorse suggestion to at least get to 4.5.10 after everything is "fixed" for you.

    FOSS = Free and Open Source Software

    mmorse is referring to the Open Source Edition.

  3. #13
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    Quote Originally Posted by clayway View Post
    Thanks for the reply and I am currently coping my backup in ..it is just taking forever to copy 125+gigs over....as soon as that is done I will rerun ./install.sh whenever the copy finally finishes.....

    Is there actually any config files stored under /etc with zimbra as reckless2k2 mentioned...
    Like the startup scripts /etc/rc#.d/S99zimbra or /etc/init.d/zimbra and maybe one or two other things, but there shouldn't be any config files to track down.

    So what was your backup methodology?
    zmbackup? (follow the NE manual)
    Or a copy of your /opt/zimbra with rsync/disk images etc?

  5. #15
    quanah is offline Zimbra Employee
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    What I meant as far as setting the perl bits in the root environment similar to what is in the zimbra user's, is, as root, run these at the shell on RHEL4:

    Code:
    export PERLLIB=/opt/zimbra/zimbramon/lib:/opt/zimbra/zimbramon/lib/i386-linux-thread-multi
    export PERLLIB
    PERL5LIB=$PERLLIB
    export PERL5LIB
    This should tell perl to use the Zimbra perl libraries before using the system perl libraries.

    The root of the problem is that RedHat, for whatever reason, decided to build Scalar::Util without XS support on 32-bit RHEL4. RHEL4 64-bit, RHEL5, and RHEL5 64-bit do not have this issue.

    --Quanah
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  6. #16
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    Thanks for the help guys....I am just waiting for my backup copy to finish ....then hopefully I can get everything back up and running and then update the 4.5.10...

    I will update as I progress...

    Thanks again..
    Clay

  7. #17
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    Quote Originally Posted by quanah View Post

    The root of the problem is that RedHat, for whatever reason, decided to build Scalar::Util without XS support on 32-bit RHEL4. RHEL4 64-bit, RHEL5, and RHEL5 64-bit do not have this issue.

    --Quanah
    I am running RHEL5 64-bit and I have this issue...do I need to try and install Scalar::Util using cpan?? I did the exports as posted and reran ./install.sh and it stops at the same place as originally posted...

    I have kept my zimbra upgrade that failed directory...so I could move it back into place and rerun ./install.sh if you need me to....

    Thanks..
    Last edited by clayway; 01-01-2008 at 10:30 AM.
    Clay

  8. #18
    davidgrecco is offline New Member
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    Quote Originally Posted by clayway View Post
    I am running RHEL5 64-bit and I have this issue...do I need to try and install Scalar::Util using cpan?? I did the exports as posted and reran ./install.sh and it stops at the same place as originally posted...

    I have kept my zimbra upgrade that failed directory...so I could move it back into place and rerun ./install.sh if you need me to....

    Thanks..
    I had the same problem with RHEL 5 32 bit when upgrading from 4.5.10 GA to 5.0 GA. This is what fixed it for me:

    From a root terminal session...

    cpan
    force install Scalar::Util

    Type quit when this finishes. This seems to fix the environment for a successful Zimbra 5 install/upgrade.

  9. #19
    quanah is offline Zimbra Employee
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    That is workable as well. Although I've never hit the issue using the Scalar::Util provided by RH on RHEL5 32/64. Do you know if your system had Scalar::Util installed at all prior to running the cpan command?
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  10. #20
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    Thumbs up Thanks upgrade issue solved for me

    Hi and thanks to David for his post - helped me to solve my upgrade problem..

    My solution listed here

    Good luck all - best wishes for 2008
    ------------------------------
    http://www.lcrm.co.uk

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