login/zmprov error

[nayabinghi]

Hi guys,

I have just complete a installation of zcs-4.5.10_GA_1575.RHEL5 on centos 5. The installation went well and the service start up and running but I am unable to login and assuming my password could be incorrect I try to use zmprov to change it but got the errors below. Any idea why this could be. my A and MX points back to the zimbra host.

[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)

[phoenix]

Connection refused would mean that a service isn't running (run a 'zmcontrol status)' or there's a firewall or SElinux blocking you - they need to be disabled on the Zimbra server.

[nayabinghi]

bill,

Thank you.

seLinux is disabled and there is no firewall running on the system. It is a virtual private server running on a host behind a firewall but I am sure the ports am using are open. How will I know what port/service this command is trying to use. This way I can at least know where the issue is. There are so many logs but can't find a log with any information related to this error. And the services are running

[zimbra@mydomain bin]$ zmcontrol status
Host mydomain.net
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running

[phoenix]

How much RAM is allocated to this VM? Does it have a public IP or is it on a LAN? If it's on a LAN you'll need a Split DNS setup. Try the following on the zimbra server:

host `hostname`  <-- type as-is with backticks not single quotes
dig yourdomain.com any
dig yourdomain.com mx

and post the results.

[nayabinghi]

Bill,

The VPS currently has 1Gig free RAM with zimbra running.

-bash-3.00# free -m
             total       used       free     shared    buffers     cached
Mem:          1600        565       1034          0          0          0
-/+ buffers/cache:        565       1034
Swap:            0          0          0

-bash-3.00# host `hostname`
greenorchid.net has address 69.89.5.37
-bash-3.00# dig greenorchid.net any

; <<>> DiG 9.2.4 <<>> greenorchid.net any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25554
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 0

;; QUESTION SECTION:
;greenorchid.net.               IN      ANY

;; ANSWER SECTION:
greenorchid.net.        536     IN      A       69.89.5.37
greenorchid.net.        536     IN      NS      ns2.eapps.com.
greenorchid.net.        536     IN      NS      ns1.eapps.com.

;; AUTHORITY SECTION:
greenorchid.net.        536     IN      NS      ns1.eapps.com.
greenorchid.net.        536     IN      NS      ns2.eapps.com.

;; Query time: 2 msec
;; SERVER: 216.154.208.4#53(216.154.208.4)
;; WHEN: Fri Dec 28 13:51:15 2007
;; MSG SIZE  rcvd: 122

-bash-3.00# dig greenorchid.net mx 

; <<>> DiG 9.2.4 <<>> greenorchid.net mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 976
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 1

;; QUESTION SECTION:
;greenorchid.net.               IN      MX

;; ANSWER SECTION:
greenorchid.net.        600     IN      MX      128 greenorchid.net.

;; AUTHORITY SECTION:
greenorchid.net.        600     IN      NS      ns1.eapps.com.
greenorchid.net.        600     IN      NS      ns2.eapps.com.

;; ADDITIONAL SECTION:
greenorchid.net.        513     IN      A       69.89.5.37

;; Query time: 8 msec
;; SERVER: 216.154.208.4#53(216.154.208.4)
;; WHEN: Fri Dec 28 13:51:38 2007
;; MSG SIZE  rcvd: 110

[phoenix]

According to this test you appear to have Sendmail running as a mail server. Stop it, disable it from starting and start the Zimbra services again.

[nayabinghi]

Bill,

post fix was on port 26. However I have moved it back to port 25 and disabled sendmail but am still have to same error. Thank you for you help. I have really not sure why this is happening.