New Installation - Will not recieve mail???

[AutootuA]

Outgoing email is fine. This is an Ubuntu server with newest Zimbra version. The server is behind a firewall and a Split-DNS is being used. The firewall has the server in a 1:1 NAT. This is a new domain and I'm not sure if it is configured correctly. I followed the Beginner's Guide to installing Zimbra on Ubuntu 6.06 Server instructions. They worked fine in the past.

I've looked at Incoming Mail Problems - ZimbraWiki and all seems to check out. I even scanned my ports to check the correct ones are open. All of them check out.

My server is mail.berrienhospital.com. Any suggestions?

[mmorse]

Do you see any attempts if you tail -f /var/log/zimbra.log?

[AutootuA]

Do you see any attempts if you tail -f /var/log/zimbra.log?

None...

[mmorse]

You must have quickly edited or something, as I didn't see the domain before, um berrienhospital.com has no MX records...
Pingability.com - Quick Check - berrienhospital.com

[mmorse]

mail.berrienhospital.com does (98.17.186.254) but just plain berrienhospital.com does not

[AutootuA]

mail.berrienhospital.com does (98.17.186.254) but just plain berrienhospital.com does not

That fixed it thanks. It took three phone calls to get the hosting service to make the necessary changes. Thanks again...