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Thread: Can't get logger working

  1. #1
    litkaj is offline Member
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    Default Can't get logger working

    I just installed 4.5.10 on an OpenVZ virtual machine and everything seems to be working except for the Logger.

    I've searched around a bit and saw that this can happen if your crontab isn't created. I checked the Zimbra user and it has a crontab so I doubt that's it. I also ran through the steps in the thread below and didn't get real far.

    [SOLVED] Logger not working

    One glitch I did hit is that in post #20 it was mentioned that you needed to reset the LDAP and MySQL passwords. Unfortunately, after running through that page I ended up with pop-up "unable to connect" errors. The only way I could get rid of those was to uninstall and reinstall (so I'm now back where I started, with a clean install of 4.5.10).

    Does anyone have any suggestions?

  2. #2
    litkaj is offline Member
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    Forgot to mention, the VE is running CentOS 4.

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Welcome to the forums.

    Quote Originally Posted by litkaj View Post
    Forgot to mention, the VE is running CentOS 4.
    What else is there?

    How much memory does the VE have? Have you seen this tutorial on setting up Zimbra on an OpenVZ?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    litkaj is offline Member
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    This is a clean VE, there's nothing else on it, and it's running my "unrestricted" profile where it's got full access to all of the CPU and memory resources of the host.

    If you're asking about all of the VE's combined then there's about a dozen web sites, two MySQL servers, my current Postfix/Roundcube email solution, and a DNS server. VE0 runs a load average of about 1.3 and the actual amount of memory used by programs holds pretty steady at about 4GB, leaving 8GB for cache, and the 2GB of swap goes unused 100% of the time.

    Server Specs:
    - (2) Xeon 7030 Processors
    - 12GB DDR2-400
    - (2) 73GB 10K SCSI in RAID 1 (OS)
    - (8) 300GB 10K SCSI in RAID 10 (Data)
    - RHEL 4

    As to that article, yes, I've seen that. Unfortunately, all it really says is "increase available resources until it works." In my case, since all of the resource limits are effectively "unlimited", that doesn't apply.

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Is it just that the logger isn't running or Is it a problem of no graphs? Does the logger show as disabled in the Admin UI and/or if you run a 'zmcontrol status'? Are there any errors shown in the logs?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    litkaj is offline Member
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    Quote Originally Posted by phoenix View Post
    Is it just that the logger isn't running or Is it a problem of no graphs? Does the logger show as disabled in the Admin UI and/or if you run a 'zmcontrol status'? Are there any errors shown in the logs?
    If I click "Server Status" then I get the message "Server status data is not available. To see the server status, logger service must be installed."

    • 'zmcontrol status' shows that the logger is running.
    • If I select "Servers" and then the name of my server in the Admin UI then there is a check in the box next to "Logger" on the services tab.


    As to logs, which logs are you referring to?

    Also, how are the stats gathered? If they require cron, how often is the script run? Is it possible that it just hasn't run yet?

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Yes, the stats are run by cron job overnight, let us know later today if you still don't have any stats.
    Last edited by phoenix; 12-11-2007 at 10:04 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    litkaj is offline Member
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    Quote Originally Posted by phoenix View Post
    Yes, the stats are run by cron job overnight, let s know later today if you still don't have any stats.
    That seems to have been it. Now I log in and it tells me that everything is working. Thanks for your help.

    Just as a suggestion, you may want to change that message to include a "If this is a new installation, please wait 24 hours." clause.

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Glad it's working.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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