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  #1 (permalink)  
Old 11-18-2007, 11:13 PM
Intermediate Member
  
Posts: 18
Default The dreded DNS Error resolving for MX message during install
Hello,

I am having a heck of a time with the dreded DNS Error resolving for MX message during my installation of the latest version of 64 bit Zimbra that I am installing on a minimum install command line only type of CentOS 5 64bit. I have been reading and attempting different things for 6 hours now and this is what I have come up with

My: DIG velocitaonline.com mx is
; <<>> DiG 9.3.3rc2 <<>> velocitaonline.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 61219
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;velocitaonline.com. IN MX

;; ANSWER SECTION:
velocitaonline.com. 47619 IN MX 10 mail.velocitaonline.com.

;; AUTHORITY SECTION:
velocitaonline.com. 47619 IN NS ns3.discountdomainregistry.com.
velocitaonline.com. 47619 IN NS ns4.discountdomainregistry.com.

;; ADDITIONAL SECTION:
mail.velocitaonline.com. 47661 IN A 69.217.101.233
ns4.discountdomainregistry.com. 41792 IN A 72.249.19.195
ns3.discountdomainregistry.com. 41792 IN A 72.249.19.194

;; Query time: 35 msec
;; SERVER: 65.43.19.26#53(65.43.19.26)
;; WHEN: Sun Nov 18 19:03:38 2007
;; MSG SIZE rcvd: 164


My: NSLookup Replies are
[root@mail /]# nslookup mail.velocitaonline.com
Server: 65.43.19.26
Address: 65.43.19.26#53

Non-authoritative answer:
Name: mail.velocitaonline.com
Address: 69.217.101.233

my host `hostname` result:
mail.velocitaonline.com has address 69.217.101.233

my etc/hosts file:
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost
192.168.0.52 mail.velocitaonline.com mail

my /etc/resolv.conf file
search velocitaonline.com
nameserver 65.43.19.26
nameserver 67.36.55.26

My Installation Error Log File
Getting installed packages
checking isEnabled zimbra-core
zimbra-core not in enabled cache
enabled packages
Newinstall enabling all installed packages
Enabling zimbra-core
Enabling zimbra-ldap
Enabling zimbra-store
Enabling zimbra-mta
Enabling zimbra-snmp
Enabling zimbra-logger
Enabling zimbra-apache
Enabling zimbra-spell
Setting defaults...
Setting local config zimbra_java_home to /opt/zimbra/java
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_java_home='/opt/zimbra/java'
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled


DNS ERROR resolving MX for mail.velocitaonline.com
It is suggested that the domain name have an MX record configured in DNS
checking isEnabled zimbra-mta
zimbra-mta is enabled
MX: mail.velocitaonline.com (69.217.101.233)

Interface: 192.168.0.52
Interface: 127.0.0.1


DNS ERROR - none of the MX records for velocitaonline.com
resolve to this host
It is suggested that the MX record resolve to this host
checking isEnabled zimbra-mta
zimbra-mta is enabled
MX: mail.velocitaonline.com (69.217.101.233)

Interface: 192.168.0.52
Interface: 127.0.0.1


DNS ERROR - none of the MX records for velocitaonline.com
resolve to this host
It is suggested that the MX record resolve to this host
Done
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
Checking for port conflicts
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-logger
zimbra-logger is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
Global config attribute retrieved from ldap: zimbraSpamIsSpamAccount=
Global config attribute retrieved from ldap: zimbraSpamIsNotSpamAccount=
Global config attribute retrieved from ldap: zimbraNotebookAccount=
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-snmp
zimbra-snmp is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-snmp
zimbra-snmp is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-snmp
zimbra-snmp is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
Saving config in /opt/zimbra/config.10460...
Done
Operations logged to /tmp/zmsetup.log.10460
Setting local config values...
Setting local config zimbra_server_hostname to mail.velocitaonline.com
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_server_hostname='mail.velocitaonline.com'
Setting local config ldap_master_url to ldap://mail.velocitaonline.com:389
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_master_url='ldap://mail.velocitaonline.com:389'
Setting local config ldap_url to ldap://mail.velocitaonline.com:389
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_url='ldap://mail.velocitaonline.com:389'
Setting local config ldap_port to 389
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_port='389'
Setting local config ldap_host to mail.velocitaonline.com
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_host='mail.velocitaonline.com'
Setting local config zimbra_uid to 500
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_uid='500'
Setting local config zimbra_gid to 500
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_gid='500'
Setting local config zimbra_user to zimbra
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_user='zimbra'
Setting local config tomcat_truststore_password to changeit
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e tomcat_truststore_password='changeit'
Setting local config tomcat_keystore_password to txtEMuDMgX
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e tomcat_keystore_password='txtEMuDMgX'
Setting local config av_notify_user to admin@velocitaonline.com
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e av_notify_user='admin@velocitaonline.com'
Setting local config ssl_allow_untrusted_certs to TRUE
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ssl_allow_untrusted_certs='TRUE'
Setting local config mysql_memory_percent to 30
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e mysql_memory_percent='30'
Setting local config tomcat_java_heap_memory_percent to 40
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e tomcat_java_heap_memory_percent='40'
Done
Setting up CA...
*** Running as zimbra user: cd /opt/zimbra; zmcreateca
** Creating CA private key

Generating a 1024 bit RSA private key
...........................++++++
.++++++
unable to write 'random state'
writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
-----
** Creating CA cert

Signature ok
subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
Getting Private key
unable to write 'random state'
Done
Creating SSL certificate...
checking isEnabled zimbra-store
zimbra-store is enabled
*** Running as zimbra user: cd /opt/zimbra; zmcreatecert
** Importing CA

Certificate was added to keystore
** Creating keystore

** Creating server cert request

Generating a 1024 bit RSA private key
.................................................. ........++++++
................++++++
unable to write 'random state'
writing new private key to '/opt/zimbra/ssl/ssl/server/server.key'
-----
** Signing cert request

Using configuration from /opt/zimbra/ssl/ssl/zmssl.cnf
Check that the request matches the signature
Signature ok
Certificate Details:
Serial Number:
11:95:43:36:44
Validity
Not Before: Nov 19 00:54:07 2007 GMT
Not After : Nov 18 00:54:07 2008 GMT
Subject:
countryName = US
stateOrProvinceName = N/A
organizationName = Zimbra Collaboration Suite
commonName = mail.velocitaonline.com
X509v3 extensions:
X509v3 Basic Constraints:
CA:FALSE
Netscape Comment:
OpenSSL Generated Certificate
X509v3 Subject Key Identifier:
3B:AF:8A:5F:AA:6EA:8F:EE:8A:31:94:5E:A3:EB:5A:56 :22:52:E6
X509v3 Authority Key Identifier:
DirName:/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
serial:A9:13:2C:C3:E1:493:88

X509v3 Key Usage:
Digital Signature, Non Repudiation, Key Encipherment
Certificate is to be certified until Nov 18 00:54:07 2008 GMT (365 days)

Write out database with 1 new entries
Data Base Updated
unable to write 'random state'
Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mail.velocitaonline.com
Getting CA Private Key
unable to write 'random state'
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
*** Running as zimbra user: cd /opt/zimbra; zmcreatecert
** Importing CA

Certificate was added to keystore
** Creating keystore

** Creating server cert request

Generating a 1024 bit RSA private key
....++++++
.......++++++
unable to write 'random state'
writing new private key to '/opt/zimbra/ssl/ssl/server/server.key'
-----
** Signing cert request

Using configuration from /opt/zimbra/ssl/ssl/zmssl.cnf
Check that the request matches the signature
Signature ok
Certificate Details:
Serial Number:
11:95:43:36:48
Validity
Not Before: Nov 19 00:54:11 2007 GMT
Not After : Nov 18 00:54:11 2008 GMT
Subject:
countryName = US
stateOrProvinceName = N/A
organizationName = Zimbra Collaboration Suite
commonName = mail.velocitaonline.com
X509v3 extensions:
X509v3 Basic Constraints:
CA:FALSE
Netscape Comment:
OpenSSL Generated Certificate
X509v3 Subject Key Identifier:
D4:53:2F:CA:22:49:8E:6B:40:71:5A:5B:36:77:0C:76:6B :30:B2:B0
X509v3 Authority Key Identifier:
DirName:/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
serial:A9:13:2C:C3:E1:493:88

X509v3 Key Usage:
Digital Signature, Non Repudiation, Key Encipherment
Certificate is to be certified until Nov 18 00:54:11 2008 GMT (365 days)

Write out database with 1 new entries
Data Base Updated
unable to write 'random state'
Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mail.velocitaonline.com
Getting CA Private Key
unable to write 'random state'
Done
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
Initializing ldap...
*** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
FAILED (1)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.log.10460


So any direction that you folks could steer me would be greatly appreciated!
Frank
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  #2 (permalink)  
Old 11-18-2007, 11:34 PM
Zimbra Consultant & Moderator
  
Posts: 20,316
Default
If you are behind a NAT device then you need a Split DNS setup.
__________________
Regards


Bill
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  #3 (permalink)  
Old 11-19-2007, 12:10 AM
Intermediate Member
  
Posts: 18
Default Split DNS ...
Hello Bill,
Thanks for the quick reply. I have looked at the Split DNS and it does not seem that easy. Well that is that my Centos 5 (RHEL 5) 64 Bit does not have the file locations in the same place etc. Is there any easier instructions?? Is there any other way around it. I have configured 5 zimbra servers (Centos 4 Std 32bit) without having to configure split dns. Is this something specific to 64 bit??
Thanks Again!!
Frank
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  #4 (permalink)  
Old 11-19-2007, 12:18 AM
Zimbra Consultant & Moderator
  
Posts: 20,316
Default
It is easy, you need to configure a local DNS server with A & MX records pointing to the Zimbra server, just follow the wiki guide . If you have a server on a private IP, 192.168.x.x in your case above, then Zimbra (postfix) cannot resolve it's IP address via DNS, that's why you get the DNS error during install.
__________________
Regards


Bill
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