[SOLVED] Install Fails on CentOS 4.5

[hspcd]

When trying to install the latest ZCS I get the following error in the install log. I've tried it on CentOS 5 too and get the same failure associated with LDAP.


Initializing ldap...
*** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
FAILED (1)


ERROR



Configuration failed

[phoenix]

Welcome to the forums.

Do you have a correct /etc/hosts file and DNS A & MX records pointing to the Zimbra server? You'll need all of those correct to install Zimbra.

[hspcd]

I believe that the DNS information is correct. The ZCS installer doesn't complain about it and lookups work properly. Here's the error message:

Initializing ldap...Failed to start slapd. Attempting debug start to determine error.
daemon: bind(7) failed errno=99 (Cannot assign requested address)
slap_open_listener: failed on ldap://mail1.rpszimbra.com:389

FAILED (1)


ERROR


I don't have any other daemon listening on 389.

Thank you!

Clayton Dillard

[hspcd]

Here is the install log:
Getting installed packages
checking isEnabled zimbra-core
zimbra-core not in enabled cache
enabled packages
Newinstall enabling all installed packages
Enabling zimbra-core
Enabling zimbra-ldap
Enabling zimbra-store
Enabling zimbra-mta
Enabling zimbra-snmp
Enabling zimbra-logger
Enabling zimbra-apache
Enabling zimbra-spell
Setting defaults...
Setting local config zimbra_java_home to /opt/zimbra/java
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_java_home='/opt/zimbra/java'
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
MX: zimbra1.rpszimbra.com (1.2.3.4)

Interface: 1.2.3.4
Interface: 127.0.0.1
Done
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
Checking for port conflicts
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-logger
zimbra-logger is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
Global config attribute retrieved from ldap: zimbraSpamIsSpamAccount=
Global config attribute retrieved from ldap: zimbraSpamIsNotSpamAccount=
Global config attribute retrieved from ldap: zimbraNotebookAccount=
*** Running as zimbra user: zmlicense -c
Error: exception occurred: system failure: getDirectContext
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-snmp
zimbra-snmp is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
*** Running as zimbra user: zmlicense -c
Error: exception occurred: system failure: getDirectContext
checking isEnabled zimbra-store
zimbra-store is enabled
*** Running as zimbra user: zmlicense -c
Error: exception occurred: system failure: getDirectContext
checking isEnabled zimbra-store
zimbra-store is enabled
*** Running as zimbra user: zmlicense -c
Error: exception occurred: system failure: getDirectContext
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-store
zimbra-store is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
checking isEnabled zimbra-snmp
zimbra-snmp is enabled
checking isEnabled zimbra-spell
zimbra-spell is enabled
Saving config in /opt/zimbra/config.3416...
Done
Operations logged to /tmp/zmsetup.log.3416
Setting local config values...
Setting local config zimbra_server_hostname to mail1.rpszimbra.com
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_server_hostname='mail1.rpszimbra.com'
Setting local config ldap_master_url to ldap://mail1.rpszimbra.com:389
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_master_url='ldap://mail1.rpszimbra.com:389'
Setting local config ldap_url to ldap://mail1.rpszimbra.com:389
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_url='ldap://mail1.rpszimbra.com:389'
Setting local config ldap_port to 389
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_port='389'
Setting local config ldap_host to mail1.rpszimbra.com
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ldap_host='mail1.rpszimbra.com'
Setting local config zimbra_uid to 500
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_uid='500'
Setting local config zimbra_gid to 500
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_gid='500'
Setting local config zimbra_user to zimbra
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e zimbra_user='zimbra'
Setting local config tomcat_truststore_password to changeit
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e tomcat_truststore_password='changeit'
Setting local config tomcat_keystore_password to 5h_zhJJN
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e tomcat_keystore_password='5h_zhJJN'
Setting local config av_notify_user to admin@mail1.rpszimbra.com
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e av_notify_user='admin@mail1.rpszimbra.com'
Setting local config ssl_allow_untrusted_certs to TRUE
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e ssl_allow_untrusted_certs='TRUE'
Setting local config mysql_memory_percent to 30
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e mysql_memory_percent='30'
Setting local config tomcat_java_heap_memory_percent to 40
*** Running as zimbra user: /opt/zimbra/bin/zmlocalconfig -f -e tomcat_java_heap_memory_percent='40'
Done
Setting up CA...
*** Running as zimbra user: cd /opt/zimbra; zmcreateca
** Creating CA private key

Generating a 1024 bit RSA private key
..++++++
.............++++++
unable to write 'random state'
writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
-----
** Creating CA cert

Signature ok
subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
Getting Private key
unable to write 'random state'
Done
Creating SSL certificate...
checking isEnabled zimbra-store
zimbra-store is enabled
*** Running as zimbra user: cd /opt/zimbra; zmcreatecert
** Importing CA

Certificate was added to keystore
** Creating keystore

** Creating server cert request

Generating a 1024 bit RSA private key
........................++++++
...................................++++++
unable to write 'random state'
writing new private key to '/opt/zimbra/ssl/ssl/server/server.key'
-----
** Signing cert request

Using configuration from /opt/zimbra/ssl/ssl/zmssl.cnf
Check that the request matches the signature
Signature ok
Certificate Details:
Serial Number:
11:94:97:31:04
Validity
Not Before: Nov 13 16:58:26 2007 GMT
Not After : Nov 12 16:58:26 2008 GMT
Subject:
countryName = US
stateOrProvinceName = N/A
organizationName = Zimbra Collaboration Suite
commonName = mail1.rpszimbra.com
X509v3 extensions:
X509v3 Basic Constraints:
CA:FALSE
Netscape Comment:
OpenSSL Generated Certificate
X509v3 Subject Key Identifier:
7F:0E:94:58:92:AF:23:F1:62:F7:2A:0E:13:F9:64:39:9E :A1:1A:EE
X509v3 Authority Key Identifier:
DirName:/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
serial:00

X509v3 Key Usage:
Digital Signature, Non Repudiation, Key Encipherment
Certificate is to be certified until Nov 12 16:58:26 2008 GMT (365 days)

Write out database with 1 new entries
Data Base Updated
unable to write 'random state'
Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mail1.rpszimbra.com
Getting CA Private Key
unable to write 'random state'
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
checking isEnabled zimbra-mta
zimbra-mta is enabled
*** Running as zimbra user: cd /opt/zimbra; zmcreatecert
** Importing CA

Certificate was added to keystore
** Creating keystore

** Creating server cert request

Generating a 1024 bit RSA private key
.++++++
........++++++
unable to write 'random state'
writing new private key to '/opt/zimbra/ssl/ssl/server/server.key'
-----
** Signing cert request

Using configuration from /opt/zimbra/ssl/ssl/zmssl.cnf
Check that the request matches the signature
Signature ok
Certificate Details:
Serial Number:
11:94:97:31:07
Validity
Not Before: Nov 13 16:58:28 2007 GMT
Not After : Nov 12 16:58:28 2008 GMT
Subject:
countryName = US
stateOrProvinceName = N/A
organizationName = Zimbra Collaboration Suite
commonName = mail1.rpszimbra.com
X509v3 extensions:
X509v3 Basic Constraints:
CA:FALSE
Netscape Comment:
OpenSSL Generated Certificate
X509v3 Subject Key Identifier:
D1:41:60:75:68:0D:AD:9C:55:ED:48:A1:0D:5F:63:93:B6 :119:FD
X509v3 Authority Key Identifier:
DirName:/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite
serial:00

X509v3 Key Usage:
Digital Signature, Non Repudiation, Key Encipherment
Certificate is to be certified until Nov 12 16:58:28 2008 GMT (365 days)

Write out database with 1 new entries
Data Base Updated
unable to write 'random state'
Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mail1.rpszimbra.com
Getting CA Private Key
unable to write 'random state'
Done
checking isEnabled zimbra-ldap
zimbra-ldap is enabled
Initializing ldap...
*** Running as zimbra user: /opt/zimbra/libexec/zmldapinit
FAILED (1)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.log.3416

[phoenix]

You either have something listening on port 389 or there's a problem with your DNS. First make sure you have disable the firewall, SElinux and ipv6 on the server. Next, do the following and post the output:

host `hostname`  <-- type as-is with backticks not single quotes
dig yourdomain.com mx
dig yourdomain.com any

[hspcd]

Actually, now that I'm looking... like you asked.

My hosts file was incorrect. I'm going to try it again.

[mmorse]

What's your /etc/hosts file look like?

[mmorse]

Seems you got one in before me

[hspcd]

Thank you!

[mmorse]

All good now? (As in can I mark this thread resolved for you?)