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  #1 (permalink)  
Old 11-03-2007, 07:08 AM
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Default [SOLVED] RHEL4 freezes after starting the services

It's my first installation of Zimbra opensource edition, The installation whent fine, but when the services start the whole machine freezes.
Searching google or this site don't give a solution.

I'm using zcs-4.5.9_GA_1454.RHEL4.tgz.

Thank you
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  #2 (permalink)  
Old 11-03-2007, 08:42 AM
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that's like saying 'my car just stopped'. any clues for us to go on? in particular OS and memory. when you say it freezes when you start services, do you mean when you reboot and the box is starting system services, or when the installer starts the zimbra processes? can you still ping?
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  #3 (permalink)  
Old 11-03-2007, 08:48 AM
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Welcome to the forums,

How much RAM do you have?
Could you post some system logfiles or/and Zimbra logfiles?: /docs/ne/latest/administration_guide/9_Monitoring.12.1.html#1075561

Last edited by mmorse; 11-03-2007 at 08:51 AM.. Reason: link fix
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Old 11-03-2007, 09:17 AM
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As said RedHat Enterpise 4 on a Dell Poweredge with 1GB mem the server freezes when the installer start the services, no ping / ssh only the led of shift button blinks, the same when i reboot the server
Log are going to follow.
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  #5 (permalink)  
Old 11-03-2007, 10:39 PM
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holy crap something going spectacularly wrong with your rhel4 then.. anything in the system logs just before it crashes? obvious suspect would be dodgy memory - often this will show a variety of odd errors in /var/log/messages shortly before crash. it might be if you have other stuff running on the box that the memory is being so exhausted its hitting a kernel bug (unlikely on rhel4) - make sure you have sufficient swap space setup. reduce your memory usage of mysql and tomcat - 1gb is only half what zimbra is setup to use as default.
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  #6 (permalink)  
Old 11-04-2007, 04:30 AM
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Its working now, Because the proc is 64bit capable i have now installed RHEL 64bit with the Zimbra 64bit version also.
Everything came up fine.

Thank you all for the help.
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