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Thread: [SOLVED] 5.0 rc1 admin interface fails to start on RHEL5

  1. #1
    jeffw is offline Loyal Member
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    Default [SOLVED] 5.0 rc1 admin interface fails to start on RHEL5

    Hi:

    Trying to get 5.0 up for eval here on RHEL 5.

    The install went cleanly, but the admin interface (port 7071) doesn't start.

    Not sure where to start debugging.

    zmcontrol status
    Host zstore.usg.tufts.edu
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped

    Is this noteworthy:

    [root@zstore log]# more zmmailboxd.out
    Error occurred during initialization of VM
    Could not reserve enough space for object heap
    Could not create the Java virtual machine.

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    What does:
    [zimbra@jhtest ~]$ zmlocalconfig | grep heap

    and how much memory do you have?

  3. #3
    jeffw is offline Loyal Member
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    Quote Originally Posted by jholder View Post
    What does:
    [zimbra@jhtest ~]$ zmlocalconfig | grep heap

    and how much memory do you have?
    mailboxd_java_heap_memory_percent = 52

    we've got 4GB:
    MemTotal: 4025192 kB

    I also noticed there's nothing listening on port 80. I assume it's all related?

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Yeah, if mailbox can't start, then nothing will bind to any ports.

    Try
    zmlocalconfig -e mailboxd_java_heap_memory_percent=65

  5. #5
    jeffw is offline Loyal Member
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    no luck.

    zmlocalconfig | grep heap
    mailboxd_java_heap_memory_percent = 65


    Host zstore.usg.tufts.edu
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped
    Last edited by jeffw; 10-25-2007 at 12:15 PM.

  6. #6
    jholder's Avatar
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    did you try starting the mailbox service?

    zmmailboxdctl start

    Is there anything you're leaving out? odd installation, OS, RAM, HD, etc?

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Is this server a real machine or a VM?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    jeffw is offline Loyal Member
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    Quote Originally Posted by jholder View Post
    did you try starting the mailbox service?

    zmmailboxdctl start

    Is there anything you're leaving out? odd installation, OS, RAM, HD, etc?
    I tried a full stop/start and that didn't seem to help. zmmailboxdctl start
    also failed to start it.

    I didn't install the OS, but AFAIK it's pretty vanilla.

    Only odd thing I see is that it looks like mysql is using a good amount of VM:

    Code:
    top - 15:17:20 up  5:12,  2 users,  load average: 0.19, 0.25, 0.26
    Tasks: 134 total,   1 running, 133 sleeping,   0 stopped,   0 zombie
    Cpu(s):  0.0%us,  0.1%sy,  0.0%ni, 99.9%id,  0.0%wa,  0.0%hi,  0.0%si,  0.0%st
    Mem:   4025192k total,  2969280k used,  1055912k free,    95976k buffers
    Swap:  4192880k total,        0k used,  4192880k free,  2463340k cached
    
      PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                                       
    13646 zimbra    18   0 1775m 149m 2536 S    2  3.8   0:01.60 mysqld

  9. #9
    jeffw is offline Loyal Member
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    Setting mailboxd_java_heap_memory_percent=30 will allow it to start and top looks like this now:

    Code:
    top - 16:21:52 up  6:17,  2 users,  load average: 0.30, 0.28, 0.27
    Tasks: 136 total,   1 running, 135 sleeping,   0 stopped,   0 zombie
    Cpu(s):  0.0%us,  0.0%sy,  0.0%ni,100.0%id,  0.0%wa,  0.0%hi,  0.0%si,  0.0%st
    Mem:   4025192k total,  3082476k used,   942716k free,   106420k buffers
    Swap:  4192880k total,        0k used,  4192880k free,  2463752k cached
    
      PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND                                       
    13646 zimbra    18   0 1775m 150m 3512 S    0  3.8   0:01.86 mysqld                                        
    28767 zimbra    18   0 1417m 104m 7124 S    0  2.7   0:05.76 java                                          
    13540 zimbra    18   0  114m  14m 3560 S    0  0.4   0:00.67 mysqld                                        
    13357 zimbra    25   0  113m  14m 3000 S    0  0.4   0:00.53 slapd
    It will also start at 35% but not 40%. At 35% it's java is using 1614m.
    This feels like hitting the 2GB limit on a 32-bit binary. Could that be it?

    -j

  10. #10
    jeffw is offline Loyal Member
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    Quote Originally Posted by phoenix View Post
    Is this server a real machine or a VM?
    It's real.

    I'm guessing it's a 32-bit memory limit (see below). Perhaps a bug in whatever is picking a value for mailboxd_java_heap_memory_percent ?

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