server dropped connection

[ferra]

I have some users thar are not able to send e-mails, with this message:

From IP: 127.0.0.1
Content filter: undefined
server dropped connection without sending the initial smtp greeting

Any Idea on what is happening?
I have a local DNS and a public DNS. I have set up enable DNS Lookups on server and global.

[jholder]

Do you have another MTA running?
zmcontrol status?
Can you paste your hosts file?

[ferra]

Another MTA on the same server no, on the LAN I have to check.

[zimbra@mail ~]$ zmcontrol status
Host mail.sede.dgrf.min-agricultura.pt
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running
[zimbra@mail ~]$

do you mean /etc/hosts ?

[mmorse]

yup, /etc/hosts

[ferra]

ok
cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
192.168.1.1 mail.sede.dgrf.min-agriculrura.pt mail
127.0.0.1 localhost.localdomain localhost
# 192.168.1.1 cupressus.sede.dgrf.min-agricultura.pt cupressus
194.38.148.226 pinus.dgrf.min-agricultura.pt pinus
192.168.1.252 proxy.dgrf
# 192.168.1.251 mail.dgrf

[ferra]

I have an internal DNS with a host name for Lan IP and a public DNS with a host name for the Internet.
Zimbra is configured with the Lan host name. Is this a problem to send emails to other domains?
I cannot send emails to other domains, for our domain there is no problem.

[ferra]

there is no other MTA on the server or on the Lan

[ferra]

PLAESE HELP

I keep without beeing able to send emails to outside world.

I keep having these messages:
Oct 24 21:19:25 mail postfix/qmgr[23960]: 6523C146879D: to=, relay=none, delay=0, status=deferred (delivery temporarily suspended: connect to domain.com[194.79.71.28]: server dropped connection without sending the initial SMTP greeting)
Oct 24 21:19:25 mail postfix/smtp[32301]: 669CA146878E: to=, relay=127.0.0.1[127.0.0.1], delay=3, status=sent (250 Ok: queued as 6523C146879D)

[jholder]

Just a friendly reminder that if you want priority support, then Zimbra Network Edition offers that.

Otherwise we answer posts when we get to them.

Can you please post your
/opt/zimbra/log/mailbox.log
/var/log/zimbra.log

Thanks

[ferra]

Ok. Thanks a lot.


2007-10-24 22:06:47,568 INFO [LmtpServer-12] [name=antonioferreira@dgrf.min-agricultura.pt;] mailbox - Added message id=320 digest=vMTQ4tgqyy8TmnFwZd6w8lCu2pk= mailbox=592 rcpt=antonioferreira@dgrf.min-agricultura.pt
2007-10-24 22:07:04,116 INFO [Pop3Server-76] [] pop - connected
2007-10-24 22:07:12,828 INFO [LmtpServer-13] [name=ruirocha@dgrf.min-agricultura.pt;] mailbox - Added message id=406 digest=ChQMMhLLZqM8yqT4me229EvENdI= mailbox=46 rcpt=ruirocha@dgrf.min-agricultura.pt
2007-10-24 22:07:16,673 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=21, closed=2, after=19 (14ms)
2007-10-24 22:07:31,196 INFO [http-443-Processor47] [name=cristinacamilo@dgrf.min-agricultura.pt;mid=122;ip=213.13.231.71;ua=ZimbraW ebClient - IE6 (Win)/4.5.8_GA_1394.FC5;] cache - Loading flagset cache
2007-10-24 22:07:31,197 INFO [http-443-Processor47] [name=cristinacamilo@dgrf.min-agricultura.pt;mid=122;ip=213.13.231.71;ua=ZimbraW ebClient - IE6 (Win)/4.5.8_GA_1394.FC5;] cache - Loading tagset cache
2007-10-24 22:07:46,668 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=19, closed=0, after=19 (0ms)

2007-10-24 22:07:57,633 INFO [LmtpServer-12] [name=luciorosario@dgrf.min-agricultura.pt;] mailbox - Added message id=300 digest=G9s+YpIvKOkKPsFmhVTARs665nM= mailbox=196 rcpt=luciorosario@dgrf.min-agricultura.pt
2007-10-24 22:08:14,233 INFO [Pop3Server-77] [] pop - connected
2007-10-24 22:08:14,297 INFO [Pop3Server-77] [name=claudiaviliotis@dgrf.min-agricultura.pt;ip=192.168.0.23;] pop - quit from client
2007-10-24 22:08:14,298 INFO [Pop3Server-77] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:08:14,302 INFO [Pop3Server-78] [] pop - connected
2007-10-24 22:08:14,320 INFO [Pop3Server-78] [name=prolunp@dgrf.min-agricultura.pt;ip=192.168.0.23;] pop - quit from client
2007-10-24 22:08:14,320 INFO [Pop3Server-78] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:08:16,690 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=19, closed=2, after=17 (17ms)
2007-10-24 22:08:46,682 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=17, closed=0, after=17 (1ms)
2007-10-24 22:08:47,870 INFO [Pop3Server-79] [] pop - connected
2007-10-24 22:08:47,915 INFO [Pop3Server-79] [name=joaoperpetua@dgrf.min-agricultura.pt;ip=192.168.0.204;] pop - quit from client
2007-10-24 22:08:47,915 INFO [Pop3Server-79] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:08:52,418 INFO [LmtpServer-13] [] LmtpHandler - [192.168.1.1] quit from client
2007-10-24 22:08:52,418 INFO [LmtpServer-13] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:09:16,693 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=17, closed=1, after=16 (7ms)
2007-10-24 22:09:18,293 INFO [Pop3Server-80] [] pop - connected
2007-10-24 22:09:18,846 INFO [Pop3Server-80] [name=logicworks@dgrf.min-agricultura.pt;ip=194.38.148.237;] pop - quit from client
2007-10-24 22:09:18,846 INFO [Pop3Server-80] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:09:37,419 INFO [LmtpServer-12] [] LmtpHandler - [192.168.1.1] quit from client
2007-10-24 22:09:37,419 INFO [LmtpServer-12] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:09:46,691 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=16, closed=0, after=16 (0ms)

2007-10-24 22:09:57,856 INFO [Pop3Server-76] [name=luiscortereal@dgrf.min-agricultura.pt;ip=89.214.129.144;] pop - quit from client
2007-10-24 22:09:57,857 INFO [Pop3Server-76] [] ProtocolHandler - Handler exiting normally
2007-10-24 22:10:07,210 INFO [LmtpServer-14] [] LmtpHandler - [192.168.1.1] connected
2007-10-24 22:10:07,314 INFO [LmtpServer-14] [name=anafontes@dgrf.min-agricultura.pt;] mailbox - Added message id=321 digest=7BBG2y4tyfcy4A6ID4TNYFN9aQs= mailbox=47 rcpt=anafontes@dgrf.min-agricultura.pt
2007-10-24 22:10:16,700 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=17, closed=0, after=17 (0ms)
2007-10-24 22:10:19,294 INFO [LmtpServer-14] [] cache - Initializing folder and tag caches for mailbox 433
2007-10-24 22:10:19,341 INFO [LmtpServer-14] [name=pauloalbino@dgrf.min-agricultura.pt;] mailbox - Added message id=320 digest=VAlaG6ChSywFZ2rDeIdMQtXJhMA= mailbox=433 rcpt=pauloalbino@dgrf.min-agricultura.pt
2007-10-24 22:10:46,709 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=18, closed=0, after=18 (0ms)
2007-10-24 22:11:16,721 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=18, closed=1, after=17 (8ms)
2007-10-24 22:11:46,718 INFO [IndexWritersSweeperThread] [] MailboxIndex - open index writers sweep: before=17, closed=0, after=17 (0ms)
2007-10-24 22:11:48,829 WARN [http-443-Processor50] [] [SoapServlet] - Servlet.service() for servlet SoapServlet threw exception
java.net.SocketTimeoutException: Read timed out
at java.net.SocketInputStream.socketRead0(Native Method)
at java.net.SocketInputStream.read(SocketInputStream. java:129)
at com.sun.net.ssl.internal.ssl.InputRecord.readFully (InputRecord.java:293)
at com.sun.net.ssl.internal.ssl.InputRecord.read(Inpu tRecord.java:331)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:789)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDat aRecord(SSLSocketImpl.java:746)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(A ppInputStream.java:75)
at org.apache.coyote.http11.InternalInputBuffer.fill( InternalInputBuffer.java:747)
at org.apache.coyote.http11.InternalInputBuffer$Input StreamInputBuffer.doRead(InternalInputBuffer.java: 777)

at org.apache.coyote.http11.InternalInputBuffer$Input StreamInputBuffer.doRead(InternalInputBuffer.java: 777)
at org.apache.coyote.http11.filters.IdentityInputFilt er.doRead(IdentityInputFilter.java:115)
at org.apache.coyote.http11.InternalInputBuffer.doRea d(InternalInputBuffer.java:712)
at org.apache.coyote.Request.doRead(Request.java:423)
at org.apache.catalina.connector.InputBuffer.realRead Bytes(InputBuffer.java:283)
at org.apache.tomcat.util.buf.ByteChunk.substract(Byt eChunk.java:404)
at org.apache.catalina.connector.InputBuffer.read(Inp utBuffer.java:298)
at org.apache.catalina.connector.CoyoteInputStream.re ad(CoyoteInputStream.java:192)
at com.zimbra.cs.servlet.ZimbraServlet.readFully(Zimb raServlet.java:174)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:199)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)