Zimbra

morgan · #1 (**permalink**) 10-21-2007, 09:31 AM

I'm doing a clean install in our RHEL4 freshly kickstarted dev environment
1 ldap master
1 mta
2 stores

The ldap master installs fine. I only installed zimbra-ldap

I got to the first store, select packages as follows:
Select the packages to install
Install zimbra-ldap [Y]
Install zimbra-logger [Y]
Install zimbra-mta [Y] n
Install zimbra-snmp [Y] n
Install zimbra-store [Y]
Install zimbra-spell [Y]
Install zimbra-proxy [N] y

Once I set ldap master, admin pass, smtp host, license filename and ldap pass chose apply:
*** CONFIGURATION COMPLETE - press 'a' to apply
Select from menu, or press 'a' to apply config (? - help) a
Save configuration data to a file? [Yes]
Save config in file: [/opt/zimbra/config.30447]
Saving config in /opt/zimbra/config.30447...done.
The system will be modified - continue? [No] yes
Operations logged to /tmp/zmsetup.log.30447
Setting local config values...done.
Updating ldap_root_password and zimbra_ldap_passwd...done.
Setting up CA...

It hans here indefinitely.

Additional hints:
at the bottom of /tmp/zmsetup.log.:
Setting up CA...
*** Running as root user: /opt/zimbra/bin/zmcertmgr createca
** Creating directory /opt/zimbra/ssl/zimbra
** Creating directory /opt/zimbra/ssl/zimbra/ca
** Creating directory /opt/zimbra/ssl/zimbra/server
** Creating directory /opt/zimbra/mailboxd/webapps/zimbraAdmin/tmp
** Retrieving CA private key from ldap...

If I follow the ps tree from install.sh I find this running:
/opt/zimbra/java/bin/java -client -Xmx256m -Dzimbra.home=/opt/zimbra -Djava.library.path=/opt/zimbra/lib -Djava.ext.dirs=/opt/zimbra/java/jre/lib/ext:/opt/zimbra/lib/jars:/opt/zimbra/lib/ext:/opt/zimbra/lib/ext/backup:/opt/zimbra/lib/ext/clamscanner:/opt/zimbra/lib/ext/network:/opt/zimbra/lib/ext/zimbra-license:/opt/zimbra/lib/ext/zimbrahsm:/opt/zimbra/lib/ext/zimbrasync com.zimbra.cs.account.ProvUtil -l -- gacf zimbraCertAuthorityKeySelfSigned

If I run a zmprov gacf it hangs. An strace doesn't provide any clear clues.

Any ideas?

thanks

morgan · #2 (**permalink**) 12-21-2007, 09:45 AM

After much testing by us and Zimbra support the problem turned out to be the Version of Linux.

Final result: we were able to install multi server with RC2 + RHEL4 Update 4.

We were on Update 6. Apparently Zimbra is testing on Update 5.

Rich Graves · #3 (**permalink**) 12-21-2007, 09:59 AM

Any more details on what packages are the problem? I've got ZCS 4.5.10 on RHEL 4 Update 6.

morgan · #4 (**permalink**) 12-21-2007, 10:14 AM

Rich,

We didn't identify individual packages, we are only using Zimbra 5.0 RC2 in development. We re-kickstarted our our hosts down to RHEL 4 update 4 and re-install.

Feel free to contact me on or off forum for more details.

brian · #5 (**permalink**) 12-21-2007, 10:45 AM

A report has been filed to track this issue.
Bug 23237 - ZCS 5.0 doesn't install on RHEL4_64bit update 6 multi node

Morgan, it would be a great help if you could append a list of your installed RPM's to the bug.

brian · #6 (**permalink**) 12-21-2007, 10:47 AM

Morgan, can you confirm your install was RHEL4 32 or RHEL4 64bit Update 6?

morgan · #7 (**permalink**) 12-21-2007, 10:47 AM

do you want the current list (update 4)? Or the list in Update 6?

morgan · #8 (**permalink**) 12-21-2007, 10:53 AM

Brian,

We're on RHEL4 update 4 64 bit:

$ cat /etc/redhat-release
Red Hat Enterprise Linux ES release 4 (Nahant Update 4)
$ uname -a
Linux host.domain.org 2.6.9-42.ELsmp #1 SMP Wed Jul 12 23:32:02 EDT 2006 x86_64 x86_64 x86_64 GNU/Linux
$