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Thread: Zimbra 5.0 RC1 - HTTP ERROR: 404 NOT_FOUND

  1. #1
    MagicalTux is offline Junior Member
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    Default Zimbra 5.0 RC1 - HTTP ERROR: 404 NOT_FOUND

    Hi,

    I tried to update from Zimbra 4.5.3 to Zimbra 5.0 RC1 on a Debian 4.0 system.. The whole process seemed to be successful, however in the end I got :

    Initializing Documents...failed to initialize documents...see logfile for details.

    After checking the logs I saw a bunch of 404 errors, then I checked my zimbra url and got :

    HTTP ERROR: 404

    NOT_FOUND

    RequestURI=/

    Powered by jetty://

    That's rather annoying, as I only have one server (and that's the production one), so I can't receive mails now.

    So, anyone got an idea on how to fix that without wiping the 1GB of mails currently stored in zimbra ?

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    I presume you have a backup of your previous installation ? If so restore back, and as it is a production server hold out until the GA release comes out.

    Have you tried restarting Zimbra ?

  3. #3
    MagicalTux is offline Junior Member
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    Yup, of course right now I'm restoring the backup, and hoping the old zimbra will still work from that (I did a backup just before updating on my home computer, so that's a bit slow to restore).

    Anyway I had a ton of problems with zimbra (stats not working, broken stuff, etc) so I was hoping to switch to something better.

    EDIT: Ok bad news, can't get the backup to work (now running Debian 4.0 anyway) so I guess it won't get fixed this way. I'm kind of stuck now. I guess I'll have more luck switching back to good ol' systems like qmail
    Last edited by MagicalTux; 10-15-2007 at 12:05 PM.

  4. #4
    randall is offline Advanced Member
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    If you have a backup, you can make a clean install of the version that's working for you and then restore your backup.

    I suppose you backup the whole /opt/zimbra/ for this purpose?

  5. #5
    MagicalTux is offline Junior Member
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    In fact the whole machine gets backupped on a regular basis.

    I reinstalled the machine on Debian Sarge and right now I'm uploading back zimbra, and will try to get it working within a few hours so I don't get too many lost mails (try to keep under 24hours of downtime).

  6. #6
    randall is offline Advanced Member
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    Quote Originally Posted by MagicalTux View Post
    In fact the whole machine gets backupped on a regular basis.

    I reinstalled the machine on Debian Sarge and right now I'm uploading back zimbra, and will try to get it working within a few hours so I don't get too many lost mails (try to keep under 24hours of downtime).
    Ok then. GOODLUCK!

  7. #7
    MagicalTux is offline Junior Member
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    ok, after some work, I finally got zimbra working again, however when running zmprov -l gaa I just got the two antispam accounts...

    I guess zimbra is totally broken. I can still get the messages in "store", I'll write a script to convert that to some stable mail system and switch back to a mails/community manager not 100% linked to the mail server.

  8. #8
    jholder's Avatar
    jholder is offline Former Zimbran
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    Quote Originally Posted by MagicalTux View Post
    ok, after some work, I finally got zimbra working again, however when running zmprov -l gaa I just got the two antispam accounts...

    I guess zimbra is totally broken. I can still get the messages in "store", I'll write a script to convert that to some stable mail system and switch back to a mails/community manager not 100% linked to the mail server.
    If you upgraded, then we always backup LDAP before we do anything.

    Look for an openldap-data.prev directory within the Zimbra directory. Pick the newest one. If you have one, let us know. I'll help you with a recovery.

    john

  9. #9
    cryptonome is offline Starter Member
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    Default Same problem here

    We got the same problem, we try to recover from backup now but seen that not luck.

    All gone

  10. #10
    MagicalTux is offline Junior Member
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    Well, I finally managed to get the 5.0RC1 working (had to recreate all accounts and reinject all mails), however now the problem is different : the web server seems to randomly stop working. I'll try getting more infos from the logs, but I think I can handle it from this point.

    Mark

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