No luck installing on FC4

I've tried several times and still have no luck getting things working. For a little upfront background information, I have installed a basic FC4 load in vmware (I did read the information about changing the innodb thing to 50). I am not sure I have all the necessary packages installed since I haven't been able to find that anywhere in the documentation.

Anyway, when I run the install.sh script, for one when I select https, it never prompts me to create the certificate. The install completes...after waiting a while for the servers to start, but then when I run zmcontrol status, all I get back is:

Calling GetServiceInfoRequest (rocky.me.com)

RESPONSE: (Zimbra::Mon::serviceInfo)
host
ip 127.0.0.1
name rocky.me.com

I'm not sure what other information I can provide, but any help would be greatly appreciated.

Tony

Quote:

---

Originally Posted by lledynot

I've tried several times and still have no luck getting things working. For a little upfront background information, I have installed a basic FC4 load in vmware (I did read the information about changing the innodb thing to 50). I am not sure I have all the necessary packages installed since I haven't been able to find that anywhere in the documentation.

Anyway, when I run the install.sh script, for one when I select https, it never prompts me to create the certificate. The install completes...after waiting a while for the servers to start, but then when I run zmcontrol status, all I get back is:

Calling GetServiceInfoRequest (rocky.ellifino.com)

RESPONSE: (Zimbra::Mon::serviceInfo)
host
ip 127.0.0.1
name rocky.me.com

I'm not sure what other information I can provide, but any help would be greatly appreciated.

Tony

---

either ldap or sql is probably failing to start - it appears as if your server object is not being provisioned in ldap.

Can you check (or post) the install.log.$$ file (in /tmp) for errors? Also, verify that slapd and mysql are running.

Also, check your /etc/hosts file (as shown in other threads) to make sure it's correct.

ok, the install log said that it could not find libssl.so.4 so I followed the instructions from the other posts about symlinking. Ran the install again, but there are still problems. Below are the contents from the install log. (well, most of the contents...was too long to post)

COMMAND: zmlocalconfig -f -e zimbra_store_directory='${zimbra_home}/store'
COMMAND: zmlocalconfig -e zimbra_server_hostname=rocky.me.com
COMMAND: zmlocalconfig -e ldap_host=rocky.me.com
COMMAND: zmlocalconfig -e ldap_port=389
COMMAND: ldap start
db_recover: Finding last valid log LSN: file: 1 offset 28
Started slapd: pid
COMMAND: zmldapapplyldif
db_recover: Finding last valid log LSN: file: 1 offset 28
Started slapd: pid
ldap_bind: Can't contact LDAP server (-1)
ldap_bind: Can't contact LDAP server (-1)
ldap_bind: Can't contact LDAP server (-1)
ldap_bind: Can't contact LDAP server (-1)
COMMAND: id=`zmprov gs rocky.me.com | grep zimbraId | awk '{print $2}'`; for i in `zmprov gc default | grep zimbraMailHostPool | sed 's/zimbraMailHostPool: //'`; do host="$host zimbraMailHostPool $i"; done; zmprov mc default $host zimbraMailHostPool $id
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException rocky.me.com:389)
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException rocky.me.com:389)
zmprov [cmd] [args ...]

CreateAccount(ca) {name@domain} {password} [attr1 value1 [attr2 value2...]]
DeleteAccount(da) {name@domain|id}
GetAccount(ga) {name@domain|id}
GetAllAccounts(gaa) [-v] [{domain}]
GetAllAdminAccounts(gaaa) [-v]
ModifyAccount(ma) {name@domain|id} [attr1 value1 [attr2 value2...]]
SetPassword(sp) {name@domain|id} {password}
AddAccountAlias(aaa) {name@domain|id} {alias@domain}
RemoveAccountAlias(raa) {name@domain|id} {alias@domain}
SetAccountCos(sac) {name@domain|id} {cos-name|cos-id}
SearchAccounts(sa) [-v] {ldap-query} [limit {limit}] [offset {offset}] [sortBy {attr}] [attrs {a1,a2...}] [sortAscending 0|1*] [applyCos [0|1*] [domain {domain}]
SearchGal(sg) {domain} {name}
RenameAccount(ra) {name@domain|id} {newName@domain}

CreateDomain(cd) {domain} [attr1 value1 [attr2 value2...]]
DeleteDomain(dd) {domain|id}
GetDomain(gd) {domain|id}
GetAllDomains(gad) [-v]
ModifyDomain(md) {domain|id} [attr1 value1 [attr2 value2...]]

CreateCos(cc) {name} [attr1 value1 [attr2 value2...]]
DeleteCos(dc) {name|id}
GetCos(gc) {name|id}
GetAllCos(gac) [-v]
ModifyCos(mc) {name|id} [attr1 value1 [attr2 value2...]]
RenameCos(rc) {name|id} {newName}

CreateServer(cs) {name} [attr1 value1 [attr2 value2...]]
DeleteServer(ds) {name|id}
GetServer(gs) {name|id}
GetAllServers(gas) [-v]
ModifyServer(ms) {name|id} [attr1 value1 [attr2 value2...]]

GetAllConfig(gacf)
GetConfig(gcf) {name}
ModifyConfig(mcf) attr1 value1 [attr2 value2...]

CreateDistributionList(cdl) {list@domain}
GetAllDistributionLists(gadl) [-v]
GetDistributionList(gdl) {list@domain|id}
DeleteDistributionList(ddl) {list@domain|id}
AddDistributionListMember(adlm) {list@domain|id} {member@domain}
RemoveDistributionListMember(rdlm) {list@domain|id} {member@domain}

exit (quit)
help (?)

COMMAND: zmmtainit rocky.me.com
COMMAND: zmlocalconfig -e av_notify_user=
COMMAND: zmlocalconfig -e av_notify_domain=
COMMAND: zmlocalconfig -e snmp_notify=no
COMMAND: zmlocalconfig -e smtp_notify=no
COMMAND: zmlocalconfig -e snmp_trap_host=rocky.me.com
COMMAND: zmlocalconfig -e smtp_source=none
COMMAND: zmlocalconfig -e smtp_destination=none
COMMAND: zmsnmpinit
creating /opt/zimbra/conf/swatchrc
COMMAND: zmprov ms rocky.me.com zimbraServiceInstalled ldap zimbraServiceInstalled mailbox zimbraServiceInstalled mta zimbraServiceInstalled antivirus zimbraServiceInstalled antispam zimbraServiceInstalled snmp
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException rocky.me.com:389)
COMMAND: zmlocalconfig -e zimbra_services="ldap mailbox mta antivirus antispam snmp"
COMMAND: zmcreatecert
** Creating CA private key

Generating a 1024 bit RSA private key
............++++++
..........................++++++
writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
-----
** Creating CA cert

Signature ok
subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=localhost.localdomain
Getting Private key
** Importing CA

Certificate was added to keystore
keytool error: java.io.FileNotFoundException: /opt/zimbra/java/jre/lib/security/cacerts (Permission denied)
** Creating keystore

** Creating server cert request

** Signing cert request

Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=localhost.localdomain
Getting CA Private Key
Signature ok
subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=localhost.localdomain
Getting Private key
COMMAND: zmcertinstall mailbox
** Importing server cert

keytool error: java.lang.Exception: Failed to establish chain from reply
COMMAND: zmtlsctl https
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException rocky.me.com:389)
COMMAND: zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
** Importing server cert

COMMAND: zmlocalconfig -e ssl_allow_untrusted_certs=true
COMMAND: zmcontrol startup
Calling startup (rocky.me.com)

perl /opt/zimbra/zimbramon/zmmon &

RESPONSE: (Zimbra::Mon::serviceInfo)
host
ip 127.0.0.1
name rocky.me.com
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
COMMAND: zmlocalconfig -s > .localconfig.save.7145
COMMAND: zmprov gs rocky.me.com > .zmprov.rocky.me.com.save.7145
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException rocky.me.com:389)
COMMAND: zmprov gacf rocky.me.com > .zmprov.gacf.save.7145
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException rocky.me.com:389)
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152
DBI connect('database=zimbra;mysql_read_default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152


Thanks.

Tony

It looks like the install was either a failed upgrade, or processes from the first failed install were still stuck around - try ./install.sh -u for complete removal, then make sure all zimbra processes are indeed killed before reinstalling.

Worked great so far. Thanks for the great feedback and a great product. I will continue to provide feedback as I begin to use all of the features!

Quote:

---

Originally Posted by lledynot

I have installed a basic FC4 load in vmware (I did read the information about changing the innodb thing to 50).

---

Nice, I was just about to do the same exact thing - FC4 in VMware! What's the deal with the innodb thing? I've got SuSE Pro 9.3 and SLES9 in VMware right now running great, hopefully FC4+Zimbra will work the same.

You should be able to skip the changes to install.sh(aka innodb changes) in milestone 1. We've now got better logic to handle systems with less than 1GB RAM.

I am having a very similar problem. FC4. I have unistalled numerous times and verified that all processes are not working. When I run the install, the only results from the zmcontrol status are:
host
ip 172.19.12.6
name zimbra.xxxxxx.com

If I grep for mysql and slapd, they are both running. If I launch mysql, the zimbra table is there, etc. If I run a reload or stop and startup zimbra/zmcontrol, mysql fails to launch. the mysql.sock file (that was in the /opt/zimbra/db/ dir) is no longer there of course.

I'm currently running yum to update the system per another persons poast. As I said, I currently get:
DBI connect('database=zimbra;mysql_read_Default_file=/opt/zimbra/conf/my.cnf;mysql_socket=/opt/zimbra/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/db/mysql.sock' (2) at /opt/zimbra/zimbramon/lib/Zimbra/Mon/StatusMon.pm line 152

Line 152 is the dbi->connect line. Confused? yes I am.

Let me know if you want any logs, etc posted. Thanks, this forum seems pretty awesome as does the pproduct. Would be nice to get off of horde for something more functional.

Michael

After you run yum update please try the install again. If you run into problems please post your install log from /tmp/install.log.<pid>

Working, makes me feel incompetent. I will have to see what packages were updated, etc.

ON a side, I know we have many posts here to this effect, but we have our own mailgateways using sophos/puremessage for spam/virus filtering and some large sun boxes running our postfix/imap setup and our own ldap server that we could modify the scheme. WHat steps are needed to only use Zimba as our web-mail client?

Will this be somewhat documented in the first release this november?

Thanks, looking for to getting all ajax'd up.

michael