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Thread: RC1 Install Failed on SLES10 64-bit

  1. #1
    buffman is offline Starter Member
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    Default RC1 Install Failed on SLES10 64-bit

    Hi all,

    After a clean install of RC1 on a clean install of SLES10 64-bit, I get the following error(s):
    Code:
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Stopped
                    zmmailboxdctl is not running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
    I checked /var/log/zimbra.log and its empty. Here is the output from /opt/zimbra/log/zmmailboxd.out:

    Code:
    log4j:WARN No appenders could be found for logger (org.mortbay.log).
    log4j:WARN Please initialize the log4j system properly.
    Zimbra server reserving server socket port=110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.SocketException: Unbound server sockets not implemented
            at javax.net.ServerSocketFactory.createServerSocket(ServerSocketFactory.java:80)
            at com.zimbra.common.util.NetUtil.newBoundServerSocket(NetUtil.java:89)
            at com.zimbra.common.util.NetUtil.bindServerSocket(NetUtil.java:120)
            at com.zimbra.common.util.NetUtil.bindSslTcpServerSocket(NetUtil.java:49)
            at com.zimbra.common.handlers.PrivilegedHandler.openPorts(PrivilegedHandler.java:85)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.mortbay.xml.XmlConfiguration.call(XmlConfiguration.java:534)
            at org.mortbay.xml.XmlConfiguration.configure(XmlConfiguration.java:244)
            at org.mortbay.xml.XmlConfiguration.configure(XmlConfiguration.java:206)
            at org.mortbay.xml.XmlConfiguration.main(XmlConfiguration.java:968)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.mortbay.start.Main.invokeMain(Main.java:183)
            at org.mortbay.start.Main.start(Main.java:497)
            at org.mortbay.start.Main.main(Main.java:115)
    Any ideas where I can start troubleshooting?

    Thanks in advance.

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    Can you file a bug on that?

    Thanks
    john

  3. #3
    dijichi2 is offline OpenSource Builder & Moderator
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    hi

    this looks like a dns error during setup - your ip address hasn't been detected properly so %%zimbraImapBindAddress%% hasn't been set. check /opt/zimbra/jetty/etc/jetty.properties.in and /opt/zimbra/jetty/etc/jetty.properties to verify this. the bindaddr=null is the giveaway - the 'Unbound server sockets not implemented' is not a very clear error, it is a generic exception that is thrown for any error binding the port. in this case the socket lib must have a bindaddr specified, maybe zimbra can trap it and write a prettier error to screen/log.
    Last edited by dijichi2; 10-11-2007 at 04:02 AM.

  4. #4
    dijichi2 is offline OpenSource Builder & Moderator
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    actually scratch that, - if zimbraImapBindAddress isn't set, newBoundServerSocket() falls back to getting ip address from the hostname. the problem you're having, which is the same i'm currently battling with, is creating unbound SSL sockets. If the port is ssl, newBoundServerSocket calls createServerSocket() from ServerSocketFactory which throws an unconditional exception if the bind port is null.

    as a workaround, if you turn off all pop/imap ssl it should then startup.

  5. #5
    paulch is offline Starter Member
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    Quote Originally Posted by dijichi2 View Post
    actually scratch that, - if zimbraImapBindAddress isn't set, newBoundServerSocket() falls back to getting ip address from the hostname. the problem you're having, which is the same i'm currently battling with, is creating unbound SSL sockets. If the port is ssl, newBoundServerSocket calls createServerSocket() from ServerSocketFactory which throws an unconditional exception if the bind port is null.

    as a workaround, if you turn off all pop/imap ssl it should then startup.
    Hello,

    I had same problem, I turned off pop/imap ssl with commands:
    # zmprov -l modifyServer backup.dnet.inf zimbraImapSSLServerEnabled FALSE
    # zmprov -l modifyServer backup.dnet.inf zimbraPop3SSLServerEnabled FALSE

    And now zmcontrol status shows:
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

    but https//myserver:7071/zimbraAdmin/ is not responding.

  6. #6
    dijichi2 is offline OpenSource Builder & Moderator
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    i'm about to look into this further, but check very carefully your setup log in /tmp for any cert generation errors. I suspect this problem is related to ssl certs.

  7. #7
    paulch is offline Starter Member
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    Quote Originally Posted by dijichi2 View Post
    i'm about to look into this further, but check very carefully your setup log in /tmp for any cert generation errors. I suspect this problem is related to ssl certs.
    Do you mean this error?

    ** Generating a server csr for download
    ** Backup /opt/zimbra/ssl/zimbra to /opt/zimbra/ssl/zimbra.20071102111745
    ** Creating server cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.
    ** Signing cert request /opt/zimbra/ssl/zimbra/server/server.csr...done.
    ** Creating keystore file /opt/zimbra/mailboxd/etc/keystore...failed.

    Exception in thread "main" java.lang.NoClassDefFoundError: com/zimbra/cert/MyPKCS12Import

  8. #8
    jtomaski is offline Junior Member
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    Default RC1 Install Failed on SLES10 64-bit

    hello I'm having the same issue on my system. I did the following as well:

    turned off pop/imap ssl with commands:
    # zmprov -l modifyServer xxx.xxx.xxx zimbraImapSSLServerEnabled FALSE
    # zmprov -l modifyServer xxx.xxx.xxx zimbraPop3SSLServerEnabled FALSE

    And now zmcontrol status shows:
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

    but https//xxx.xxx.xxx:7071/zimbraAdmin/ is not responding. I'm not seeing any errors regarding to ssl in the install logs at this time.

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    You shouldn't have to disable those services. What does it show if you run 'zmproxyctl status' as the zimbra user?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    jtomaski is offline Junior Member
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    Default RC1 Install Failed on SLES10 64-bit

    hi, this is with ImapSSL and Pop3SSL disabled, if I don't disable those then mailbox does not start.

    zimbra@xxx:~> zmcontrol status
    Host xxx.xxx.xxx
    antispam Running
    antivirus Running
    imapproxy Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running
    zimbra@xxx:~> zmproxyctl status
    nginx is running
    memcached is running

    the https://xxx.xxx.xxx:7071/zimbraAdmin url just spin's and spin's.

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