[SOLVED] i am tired.. going to sleep.. help with installation

[drdre]

ok guys here is my system.

CeEntosOS5 .. 64bit AMD processor and 2 gbs ram..

I followed the steps listed out here Centos 5 Install Guide ..

I downloaded the 64bit version of zimbra for redhat4..

after i do ./install.sh ..

it starts up.. ask me a few questions.. then it does this :

"Installing packages

Zimbra -core...... zimbra-core-4.5..rpm..

failed #error#

Installation Cancelled."

and just goes back to the prompt.. no other error messages at all...

Am i totally lost HELP me please..

Also it said soemthing about modifying the system because my platform isnt redhat 4 ...

[mmorse]

do you have a zmsetup.log.#### file you could post?

(often /tmp/zmsetup.log.####)

[jholder]

Originally Posted by drdre

ok guys here is my system.

CeEntosOS5 .. 64bit AMD processor and 2 gbs ram..

I followed the steps listed out here Centos 5 Install Guide ..

I downloaded the 64bit version of zimbra for redhat4..

after i do ./install.sh ..

it starts up.. ask me a few questions.. then it does this :

"Installing packages

Zimbra -core...... zimbra-core-4.5..rpm..

failed #error#

Installation Cancelled."

and just goes back to the prompt.. no other error messages at all...

Am i totally lost HELP me please..

Also it said soemthing about modifying the system because my platform isnt redhat 4 ...

Also, are you using Cent 64 or 32?

[jholder]

Also, did you try installing the RHEL 5 version as opposed to the RHEL 4 version.

SourceForge.net: Files

john

[drdre]

i used both 4 and 5...

and i am running centos5 64bit

and yes i am using the 64bit zimbra.. because the 32bit tells u that a 64bit Os has been detected..

i am not seeing any log file for it.

[jholder]

So what os are you using, 32 bit or 64?

[drdre]

i am using the 64bit OS.

[jholder]

Okay, then can you post the logs?
look in /tmp/install.log.xxxx
where xxx is the pid of the installer.

Also, it might help if you ran:
sh -x ./install.sh

and posted the output.

Best,
john

[drdre]

here we go....

+ echo Installing:
Installing:
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-core'
zimbra-core
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-ldap'
zimbra-ldap
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-logger'
zimbra-logger
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-mta'
zimbra-mta
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-snmp'
zimbra-snmp
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-store'
zimbra-store
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-apache'
zimbra-apache
+ for i in '$INSTALL_PACKAGES'
+ echo ' zimbra-spell'
zimbra-spell
+ findLatestPackage zimbra-core
+ package=zimbra-core
+ latest=
+ himajor=0
+ himinor=0
+ histamp=0
++ ls ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ files=./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ for q in '$files'
++ basename ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ f=zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ '[' rpm = rpm ']'
++ echo zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ awk -F- '{print $3}'
+ id=4.5.6_GA_1044.RHEL4_64
++ echo 4.5.6_GA_1044.RHEL4_64
++ awk -F_ '{print $1}'
+ version=4.5.6
++ echo 4.5.6
++ awk -F. '{print $1}'
+ major=4
++ echo 4.5.6
++ awk -F. '{print $2}'
+ minor=5
++ echo 4.5.6
++ awk -F. '{print $3}'
+ micro=6
++ echo zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ awk -F_ '{print $3}'
++ awk -F. '{print $1}'
+ stamp=1044
+ '[' 4 -gt 0 ']'
+ himajor=4
+ himinor=5
+ histamp=1044
+ latest=./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ continue
+ file=./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ basename ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ f=zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ bin/get_plat_tag.sh
+ p='CentOS5{i}'
+ echo zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ grep -q 'CentOS5{i}'
+ '[' 1 -ne 0 ']'
+ echo 'You appear to be installing packages on a platform different'
You appear to be installing packages on a platform different
+ echo 'than the platform for which they were built'
than the platform for which they were built
+ echo ''

+ echo 'This platform is CentOS5{i}'
This platform is CentOS5{i}
+ echo 'Packages found: zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm'
Packages found: zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ echo 'This may or may not work'
This may or may not work
+ echo ''

+ askYN 'Install anyway?' N
+ PROMPT='Install anyway?'
+ DEFAULT=N
+ '[' xN = xyes -o xN = xYes -o xN = xy -o xN = xY ']'
+ DEFAULT=N
+ '[' 1 ']'
+ ask 'Install anyway?' N
+ PROMPT='Install anyway?'
+ DEFAULT=N
+ echo ''

+ echo -n 'Install anyway? [N] '
Install anyway? [N] + read response
y
+ '[' -z y ']'
+ '[' -z y ']'
+ '[' y = yes -o y = YES -o y = y -o y = Y ']'
+ response=yes
+ break
+ '[' yes = no ']'
+ verifyExecute
+ :
+ askYN 'The system will be modified. Continue?' N
+ PROMPT='The system will be modified. Continue?'
+ DEFAULT=N
+ '[' xN = xyes -o xN = xYes -o xN = xy -o xN = xY ']'
+ DEFAULT=N
+ '[' 1 ']'
+ ask 'The system will be modified. Continue?' N
+ PROMPT='The system will be modified. Continue?'
+ DEFAULT=N
+ echo ''

+ echo -n 'The system will be modified. Continue? [N] '
The system will be modified. Continue? [N] + read response
y
+ '[' -z y ']'
+ '[' -z y ']'
+ '[' y = yes -o y = YES -o y = y -o y = Y ']'
+ response=yes
+ break
+ '[' yes = no ']'
+ break
+ removeExistingInstall
+ '[' yes = yes ']'
+ echo ''

+ echo 'Shutting down zimbra mail'
Shutting down zimbra mail
+ shutDownSystem
+ runAsZimbra 'zmcontrol shutdown'
+ echo 'COMMAND: zmcontrol shutdown'
+ su - zimbra -c 'zmcontrol shutdown'
+ '[' -f /opt/zimbra/bin/zmiptables ']'
+ isInstalled zimbra-ldap
+ pkg=zimbra-ldap
+ PKGINSTALLED=
+ '[' rpm = rpm ']'
+ rpm -q zimbra-ldap
+ '[' 1 = 0 ']'
+ '[' x '!=' x ']'
+ echo ''

+ echo 'Removing existing packages'
Removing existing packages
+ echo ''

+ for p in '$INSTALLED_PACKAGES'
+ '[' zimbra-core = zimbra-core ']'
+ MOREPACKAGES=' zimbra-core'
+ continue
+ for p in '$MOREPACKAGES'
+ echo -n ' zimbra-core...'
zimbra-core...+ rpm -ev --nodeps --noscripts --allmatches zimbra-core
+ echo done
done
+ rm -f /etc/ld.so.conf.d/zimbra.ld.conf
+ '[' -f /etc/sudoers ']'
+ cat /etc/sudoers
+ grep -v zimbra
+ cat /tmp/sudoers
+ '[' 'CentOS5{i}' = SuSEES9 -o 'CentOS5{i}' = SuSEES10 -o 'CentOS5{i}' = SuSE10 -o 'CentOS5{i}' = openSUSE_10.2 -o 'CentOS5{i}' = openSUSE_10.1 ']'
+ chmod 440 /etc/sudoers
+ rm -f /tmp/sudoers
+ echo ''

+ echo 'Removing deployed webapp directories'
Removing deployed webapp directories
+ /bin/rm -rf /opt/zimbra/tomcat/webapps/zimbra
+ /bin/rm -rf /opt/zimbra/tomcat/webapps/zimbra.war
+ /bin/rm -rf /opt/zimbra/tomcat/webapps/zimbraAdmin
+ /bin/rm -rf /opt/zimbra/tomcat/webapps/zimbraAdmin.war
+ /bin/rm -rf /opt/zimbra/tomcat/webapps/service
+ /bin/rm -rf /opt/zimbra/tomcat/webapps/service.war
+ /bin/rm -rf /opt/zimbra/tomcat/work
+ '[' no = yes ']'
+ '[' -d /opt/zimbra/openldap/var/openldap-data/ ']'
+ echo 'Installing packages'
Installing packages
+ echo ''

++ date +%s
+ D=1189635040
+ echo '1189635040: INSTALL SESSION START'
+ for i in '$INSTALL_PACKAGES'
+ installPackage zimbra-core
+ PKG=zimbra-core
+ echo -n ' zimbra-core...'
zimbra-core...+ findLatestPackage zimbra-core
+ package=zimbra-core
+ latest=
+ himajor=0
+ himinor=0
+ histamp=0
++ ls ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ files=./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ for q in '$files'
++ basename ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ f=zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ '[' rpm = rpm ']'
++ echo zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ awk -F- '{print $3}'
+ id=4.5.6_GA_1044.RHEL4_64
++ echo 4.5.6_GA_1044.RHEL4_64
++ awk -F_ '{print $1}'
+ version=4.5.6
++ echo 4.5.6
++ awk -F. '{print $1}'
+ major=4
++ echo 4.5.6
++ awk -F. '{print $2}'
+ minor=5
++ echo 4.5.6
++ awk -F. '{print $3}'
+ micro=6
++ echo zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ awk -F_ '{print $3}'
++ awk -F. '{print $1}'
+ stamp=1044
+ '[' 4 -gt 0 ']'
+ himajor=4
+ himinor=5
+ histamp=1044
+ latest=./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ continue
+ file=./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
++ basename ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ f=zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ echo -n ...zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm...
...zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm...+ rpm -iv ./packages/zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm
+ INSTRESULT=1
+ '[' yes = yes ']'
+ ST=UPGRADED
++ date +%s
+ D=1189635052
+ '[' 1 = 0 ']'
+ echo -n FAILED
FAILED+ echo ''

+ echo '###ERROR###'
###ERROR###
+ echo ''

+ echo 'zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm installation failed'
zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm installation failed
+ echo ''

+ echo 'Installation cancelled'
Installation cancelled
+ echo ''

+ exit 1


its got no LOG file what so ever ... also i see it saying upgrading... i believe that is from my previous attempt to install.. any ideas guys ?

[jholder]

+ echo 'This platform is CentOS5{i}'
This platform is CentOS5{i}
+ echo 'Packages found: zimbra-core-4.5.6_GA_1044.RHEL4_64-20070706134444.x86_64.rpm'

This is the RHEL 4 version. Please try again with the RHEL 5 edition.

I know you said it occurs with both, but let's stick with supported Zimbra installs.