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Thread: [SOLVED] MTA will not start

  1. #1
    lpossie is offline Junior Member
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    Default [SOLVED] MTA will not start

    For no apparent reason that I'm aware my MTA stopped working my mail server. It tells me to start postfix and even after I try to start it, I get the same results. Any suggestions would be appreciated. Thx

    Here is some info that I hope will help explain:

    zimbra@mail:~/bin$ zmcontrol status
    Host mail.possiefamily.com
    antispam Running
    antivirus Stopped
    zmclamdctl is not running
    ldap Running
    logger Running
    mailbox Running
    mta Stopped
    postfix is not running
    snmp Running
    spell Running

    zimbra@mail:~/bin$ postfix start
    postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.2.9/conf/main.cf
    postfix/postfix-script: starting the Postfix mail system

    /var/log/zimbrar.log
    Sep 8 13:06:12 mail CRON[25705]: (pam_unix) session closed for user zimbra
    Sep 8 13:07:23 mail clamd[26019]: clamd daemon 0.90.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    Sep 8 13:07:23 mail clamd[26019]: Log file size limited to 20971520 bytes.
    Sep 8 13:07:23 mail clamd[26019]: Reading databases from /opt/zimbra/clamav/db
    Sep 8 13:07:29 mail su[26022]: (pam_unix) session opened for user zimbra by (uid=0)
    Sep 8 13:07:46 mail zmtomcatmgr[26123]: status requested
    Sep 8 13:07:46 mail zmtomcatmgr[26123]: status OK
    Sep 8 13:07:46 mail postfix/postqueue[26137]: fatal: Queue report unavailable - mail system is down
    Sep 8 13:08:02 mail CRON[26159]: (pam_unix) session opened for user zimbra by (uid=0)
    Sep 8 13:08:10 mail zmtomcatmgr[26260]: status requested
    Sep 8 13:08:10 mail zmtomcatmgr[26260]: status OK
    Sep 8 13:08:10 mail postfix/postqueue[26274]: fatal: Queue report unavailable - mail system is down
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: antispam: Running
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: antivirus: Stopped
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: ldap: Running
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: logger: Running
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: mailbox: Running
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: mta: Stopped
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: snmp: Running
    Sep 8 13:08:12 mail zimbramon[26160]: 26160:info: 2007-09-08 13:08:02, STATUS: mail.possiefamily.com: spell: Running

  2. #2
    dijichi2 is offline OpenSource Builder & Moderator
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    looks like more than just postfix..

    telnet to port 25 and see what happens in /var/log/zimbra.log?

  3. #3
    lpossie is offline Junior Member
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    here is what I get:

    lpossie@mail:~$ telnet localhost 25
    Trying 127.0.0.1...
    Connected to localhost.possiefamily.com.
    Escape character is '^]'.
    220 mail.possiefamily.com ESMTP Exim 4.60 Sat, 08 Sep 2007 15:44:26 -0600

    /var/log/zimbra.log:

    Sep 8 15:46:01 mail CRON[8545]: (pam_unix) session opened for user zimbra by (uid=0)
    Sep 8 15:46:05 mail clamd[8621]: clamd daemon 0.90.2 (OS: linux-gnu, ARCH: i386, CPU: i686)
    Sep 8 15:46:05 mail clamd[8621]: Log file size limited to 20971520 bytes.
    Sep 8 15:46:05 mail clamd[8621]: Reading databases from /opt/zimbra/clamav/db
    Sep 8 15:46:09 mail zmtomcatmgr[8689]: status requested
    Sep 8 15:46:09 mail zmtomcatmgr[8689]: status OK
    Sep 8 15:46:10 mail postfix/postqueue[8703]: fatal: Queue report unavailable - mail system is down
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: antispam: Running
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: antivirus: Stopped
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: ldap: Running
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: logger: Running
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: mailbox: Running
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: mta: Stopped
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: snmp: Running
    Sep 8 15:46:11 mail zimbramon[8546]: 8546:info: 2007-09-08 15:46:02, STATUS: mail.possiefamily.com: spell: Running
    Sep 8 15:46:11 mail CRON[8545]: (pam_unix) session closed for user zimbra

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    220 mail.possiefamily.com ESMTP Exim 4
    You'll need to stop Exim. That's not Zimbra.

    Then, once it's stopped, do a
    postfix start

    john

  5. #5
    lpossie is offline Junior Member
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    Thx a million... that resolved the issue I removed exim4 and mutt and restarted my server and that cleared up the MTA issue.

    Any recommendations on the antivirus?

  6. #6
    jholder's Avatar
    jholder is offline Former Zimbran
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    Well, you can search on the antivirus. It basically comes down to clamav, and the fact that our watchdog process isn't playing nice with Clam. Clam is taking way too long to start up. We have a watchdog process that checks to see if it's running. If it's not, we restart it.

    The watchdog thinks clam isn't running and restarts it. . .but it really is running. It's a endless cycle.

    We think it's fixed in 4.5.7 which will probably be released sometime next week.

    In the interm, search the forums, as there's a solution to increase the watchdog sampling rate. . or you can manually upgrade clamav.

    cheers,
    john

  7. #7
    lpossie is offline Junior Member
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    Thank you for the wonderful advise. I did change the interval to 180 and it's working like a champ again.

  8. #8
    rhultay is offline New Member
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    This also solved my issue, thank you! I didn't know about mutt

  9. #9
    support@blacq.net is offline Starter Member
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    Exclamation Where is this set....

    I have checked the Forums for the watchdog reference and can't find anything.

    Where are the details on the setting of the watchdog sampling rate ?

    blacq...

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