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Thread: Problems with restore any account

  1. #1
    mvalenzuela.cl is offline Senior Member
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    Default Problems with restore any account

    I have zimbra .
    Current License Information
    Company name:Bash LTD.
    License Type:regular
    License ID:3ce4a25c-66a2-4a04-9c3d-a78f1a5c243e
    Accounts Limit:300

    My problem.
    It cannot recover the backup. zimbra gives the following error me :
    Zimbra Administration - Invalid request.
    Details :
    Message: invalid request: createAccount invalid schema change: [LDAP: error code 65 - object class 'posixAccount' requires attribute 'uidNumber']
    Error code: service.INVALID_REQUEST
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Sender

    Then, I cannot recover nothing, and I need recover some account now.
    As it is solved?

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    If it is an emergency I urge you to open a support request.

    Could you give us the exact command that you are running? Ie are you getting this in the admin console, or are running zmrestore/zmrestore -ra or zmrestoreldap?
    Last edited by mmorse; 09-04-2007 at 08:45 AM.

  3. #3
    mvalenzuela.cl is offline Senior Member
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    Could you give us the exact command that you are running? Ie are you getting this in the admin console, or are running zmrestore/zmrestore -ra or zmrestoreldap?[/QUOTE]

    I use admin console, restore.

  4. #4
    mmorse's Avatar
    mmorse is offline Moderator
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  5. #5
    mvalenzuela.cl is offline Senior Member
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    It already tries with which it indicates east tutorial and I do not work.
    Another thing never sent the account to me from Zimbra for support to clients. As I can ask for it, you know?

    Thanks.


    To restore using the CLI command
    1.To put all accounts into maintenance mode, from the command line, enter zmprov ma zimbraAccountStatus maintenance.
    The maintenance mode prevents delivery of new emails during the restore. Otherwise, the emails would be overwritten during the restore process.
    2.Run the zmrestore command to restore the accounts. Use commas between accounts.
    zmrestore -s -a (account@abc.com, account@abc.com)
    3.Put all accounts into active mode, from the command line, enter zmprov ma zimbraAccountStatus active.

  6. #6
    mmorse's Avatar
    mmorse is offline Moderator
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    The only thing I can understand from your post is that it sound's like your asking is for your support portal login. I do not know this information, I'm simply a moderator. Email support@zimbra.com with the information you provided at the top of this thread, ie: comapny name/license and they will help you login & take your request.
    Last edited by mmorse; 09-04-2007 at 09:32 AM.

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