Unable to Stop/Start Zimbra without server reboot

[swan801]

New installation (less than one month), fails to start/stop without a server reboot. zmcontrol stop, indicates all is stopped, however the zmtomcatmgr.pid is not removed. The only way to restart Zimbra is to remove the /opt/zimbra/log/zmtomcatmgr.pid, then reboot server, and then issue zmcontrol start. Most of the time the mailbox needs to be re-indexed. I have searched the forum but have not found an issue like this...I have issued the command to reset permissions...it did not fix the problem....

Does anyone have any suggestions? Thanks.

[jholder]

Hello, and welcome to the forums.

Weird. What version/OS? Try re-running the installer with the -s option. ie:
./install.sh -s

[swan801]

Thanks that fixed the problem. The OS is SUSE LINUX Enterprise Server 9 (i586) VERSION = 9. One other issue, one user has 6 Drafts, however when the folder is opened there are no messages, and unable to delete.

[jholder]

Hi-
Does the user use an IMAP client?

[swan801]

Yes, sometimes...Thunderbird...however no messages show up in the draft folder in the thunderbird client.

[jholder]

Can you mark the folder as read in thunderbird?

[swan801]

Marking the folder as read in Thunderbird marked it as read in Zimbra..