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Thread: [SOLVED] Do not receive email at msn or yahoo

  1. #1
    garfabian is offline Junior Member
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    Default [SOLVED] Do not receive email at msn or yahoo

    Hello I installed Zimbra on Fedora Core 5 and everything seems to be fine except when sending test messages to msn or yahoo accounts they don't receive anything I'm using the community edition but hoping it works out fine would get the network edition small non-profit with 20-30 accounts. When sending test email to gmail and university account they appear in the inbox so is there something I should check? Thank you for your help.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    The likelihood is that it's MSN or Yahoo treating them as spam (they are notorious for doing that). Check your logs and see if the messages were sent OK and check the queues and see if there's any bounced mail.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    garfabian is offline Junior Member
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    I do not get any type of error or bounced mail back I looked into my maillog file and this what it had: (*-*-*-* is the ip address of my server commented out)

    Aug 30 06:20:24 *-*-*-* postfix/smtpd[23416]: connect from localhost.localdomain[127.0.0.1]
    Aug 30 06:20:24 *-*-*-* postfix/smtpd[23416]: 8D5C01048677: client=localhost.localdomain[127.0.0.1]
    Aug 30 06:20:24 *-*-*-* postfix/cleanup[23411]: 8D5C01048677: message-id=<21250902.01188472819336.JavaMail.root@*-*-*-*>
    Aug 30 06:20:24 *-*-*-* postfix/qmgr[18516]: 8D5C01048677: from=user@domain.com, size=1189, nrcpt=1 (queue active)
    Aug 30 06:20:24 *-*-*-* postfix/smtpd[23416]: disconnect from localhost.localdomain[127.0.0.1]
    Aug 30 06:20:24 *-*-*-* postfix/smtp[23412]: A22BC1048674: to=, relay=127.0.0.1[127.0.0.1], delay=4, status=sent (250 2.6.0 Ok, id=18954-01, from MTA([127.0.0.1]:10025): 250 Ok: queued as 8D5C01048677)
    Aug 30 06:20:24 *-*-*-* postfix/qmgr[18516]: A22BC1048674: removed
    Aug 30 06:20:25 *-*-*-* postfix/smtp[23417]: 8D5C01048677: to=, relay=mx3.hotmail.com[65.54.244.72], delay=1, status=sent (250 <21250902.01188472819336.JavaMail.root@*-*-*-*> Queued mail for delivery)
    Aug 30 06:20:25 *-*-*-* postfix/qmgr[18516]: 8D5C01048677: removed

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Well, if your message is being sent (and it appears to be) your problem lies outside of your Zimbra server. You should contact MSN support (I believe there's a thread with their contact details) and see why they are dropping your email.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    garfabian is offline Junior Member
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    Just wanted to say thank you phoenix I found that I didn't have the reply to fields filled so msn and yahoo wont take any emails without that information just taught I put it here in case any one has the same issue.

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