[SOLVED] Send Mail -> YES Receive Mail -> NO

I'm a complete newbie when it comes to setting up a email server. MX records and such are Greek to me. I've searched and read until I can't see straight. I really hate that my first post is asking for help but here goes. HELP!!!!

I have Zimbra Network Edition Trial up and running on Ubuntu. I can access the web interface via intranet and internet with out a problem. Sending mail goes out fine. Try to send mail to this server and it gets returned. What is up with the "mailstore1.secureserver.net" in there? I'm using GoDaddy and I can't find that set up in there anywhere.

/etc/hosts

Code:

127.0.0.1 localhost.localdomain localhost 192.168.254.160 mail.nunyad.biz mail # The following lines are desirable for IPv6 capable hosts ::1 ip6-localhost ip6-loopback fe00::0 ip6-localnet ff00::0 ip6-mcastprefix ff02::1 ip6-allnodes ff02::2 ip6-allrouters ff02::3 ip6-allhosts

host `hostname'

Code:

mail.nunyad.biz is an alias for nunyad.biz. nunyad.biz has address 67.141.183.82 mail.nunyad.biz is an alias for nunyad.biz. mail.nunyad.biz is an alias for nunyad.biz. nunyad.biz mail is handled by 10 mailstore1.secureserver.net. nunyad.biz mail is handled by 10 67.141.183.82.

dig mail.nunyad.biz mx

Code:

; <<>> DiG 9.3.2 <<>> mail.nunyad.biz mx ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9730 ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;mail.nunyad.biz. IN MX ;; ANSWER SECTION: mail.nunyad.biz. 1309 IN CNAME nunyad.biz. nunyad.biz. 1310 IN MX 10 mailstore1.secureserver.net. nunyad.biz. 1310 IN MX 10 67.141.183.82. ;; AUTHORITY SECTION: nunyad.biz. 1310 IN NS ns6.secureserver.net. nunyad.biz. 1310 IN NS NS5.secureserver.net. ;; ADDITIONAL SECTION: mailstore1.secureserver.net. 3528 IN A 64.202.166.11 NS5.secureserver.net. 571 IN A 208.109.78.180 ;; Query time: 44 msec ;; SERVER: 166.102.165.11#53(166.102.165.11) ;; WHEN: Fri Aug 24 18:50:20 2007 ;; MSG SIZE rcvd: 187

Quote:

Originally Posted by AutootuA

I'm using GoDaddy and I can't find that set up in there anywhere.

I don't understand what you mean by that.

Quote:

Originally Posted by AutootuA

/etc/hosts
127.0.0.1 localhost.localdomain localhost
192.168.254.160 mail.nunyad.biz mail

As you're behind a NAT device you will need a Split DNS set-up, check the wiki for details.

Quote:

Originally Posted by AutootuA

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

You should also disable ipv6 plus any SELinux and/or firewall you've got running.

Also, it may help if you will tell us what version of Ubuntu are you using?

Quote:

Originally Posted by phoenix

I don't understand what you mean by that.

I was referring to mailstore1.secureserver.net. I'm just unsure how all of this works still.

Code:

;; ANSWER SECTION: mail.nunyad.biz. 1309 IN CNAME nunyad.biz. nunyad.biz. 1310 IN MX 10 mailstore1.secureserver.net. nunyad.biz. 1310 IN MX 10 67.141.183.82.

Quote:

Originally Posted by randall

Also, it may help if you will tell us what version of Ubuntu are you using?

I'm running Ubuntu 6.06. I followed these instructions. How To Install Zimbra Collaboration Suite (ZCS) On Ubuntu. I do a server install and immediately install Zimbra by following these instructions. There is one part in the instructions that tell you to install some prerequisites for Zimbra.

Code:

apt-get install curl fetchmail libpcre3 libgmp3c2 libexpat1 libxml2 libtie-ixhash-perl

There is one prerequisite left out that Zimbra notifies you of when you first try to run install. I forget which it is but it ends in "+5" or "++5" I think. I install it regardless and rerun the install with no further problems.

I've tried all suggestions and made more of a mess than good. I started over from scratch and reloaded everything like before. I can still send emails but not receive them. Is there a way to track where things are going wrong???

Try monitoring your zimbra.log

Use the command: tail -f /var/log/zimbra.log | grep -v "index_param" -i

The grep portion is not really necessary. It's just to avoid listing the index_param error from ldap. But that error is nothing serious.

Hope this helps.

Quote:

Originally Posted by AutootuA

I've tried all suggestions and made more of a mess than good. I started over from scratch and reloaded everything like before. I can still send emails but not receive them. Is there a way to track where things are going wrong???

You still haven't shown any information about your DNS. Why is there an entry for 'mailstore1.secureserver.net' in your DNS? You also have this entry in there:

Code:

nunyad.biz. 1310 IN MX 10 67.141.183.82.

that's incorrect as it should be a FQDN and not an IP address. You also appear not to have an A record in there, is there one?

Your domain name is 'nunyad.biz' is it not? Do the following on your Zimbra server to confirm your set-up:

Code:

host `hostname` <-- backticks not single quotes dig nunyad.biz mx dig nunyad.biz any cat /etc/hosts

and post the output.

I am using GoDaddy and I'm unsure of ther correct DNS setup I should be using there.

host `hostname`

Code:

mail.nunyad.biz is an alias for nunyad.biz. nunyad.biz has address 67.141.183.82 mail.nunyad.biz is an alias for nunyad.biz. mail.nunyad.biz is an alias for nunyad.biz. nunyad.biz mail is handled by 10 67.141.183.82. nunyad.biz mail is handled by 10 mailstore1.secureserver.net.

dig nunyad.biz mx

Code:

; <<>> DiG 9.3.2 <<>> nunyad.biz mx ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58270 ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 3 ;; QUESTION SECTION: ;nunyad.biz. IN MX ;; ANSWER SECTION: nunyad.biz. 3412 IN MX 10 67.141.183.82. nunyad.biz. 3412 IN MX 10 mailstore1.secureserver.net. ;; AUTHORITY SECTION: nunyad.biz. 3412 IN NS NS5.secureserver.net. nunyad.biz. 3412 IN NS ns6.secureserver.net. ;; ADDITIONAL SECTION: mailstore1.secureserver.net. 1301 IN A 64.202.166.11 NS5.secureserver.net. 163286 IN A 208.109.78.180 ns6.secureserver.net. 163286 IN A 208.109.80.75 ;; Query time: 46 msec ;; SERVER: 166.102.165.11#53(166.102.165.11) ;; WHEN: Fri Aug 31 10:07:19 2007 ;; MSG SIZE rcvd: 184

dig nunyad.biz any

Code:

; <<>> DiG 9.3.2 <<>> nunyad.biz any ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30267 ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 2 ;; QUESTION SECTION: ;nunyad.biz. IN ANY ;; ANSWER SECTION: nunyad.biz. 3130 IN A 67.141.183.82 nunyad.biz. 3130 IN NS ns6.SECURESERVER.NET. nunyad.biz. 3130 IN NS NS5.SECURESERVER.NET. ;; AUTHORITY SECTION: nunyad.biz. 3130 IN NS NS5.SECURESERVER.NET. nunyad.biz. 3130 IN NS ns6.SECURESERVER.NET. ;; ADDITIONAL SECTION: NS5.SECURESERVER.NET. 338 IN A 208.109.78.180 ns6.SECURESERVER.NET. 338 IN A 208.109.80.75 ;; Query time: 38 msec ;; SERVER: 166.102.165.11#53(166.102.165.11) ;; WHEN: Fri Aug 31 10:07:59 2007 ;; MSG SIZE rcvd: 156

cat /etc/hosts

Code:

127.0.0.1 localhost.localdomain localhost 192.168.254.160 mail.nunyad.biz mail # The following lines are desirable for IPv6 capable hosts ::1 ip6-localhost ip6-loopback fe00::0 ip6-localnet ff00::0 ip6-mcastprefix ff02::1 ip6-allnodes ff02::2 ip6-allrouters ff02::3 ip6-allhosts

The problem seems to be is you're trying to use a public DNS server when your Zimbra server is on a private IP behind a NAT device(?). Do you have a local DNS server installed? I've already pointed out a couple of errors in your DNS setup, they need changing and, as far as I can see, you haven't followed the 'How To Forge' instructions on setting up a Zimbra server. Now, again, do you have a local DNS server installed?

I don't know what type of 'dns management portal' you have, so I'd suggest contacting them, and also have them double check that port 25 is routed to your box correctly.

are you using bind anywhere-because you have a local 192 & a public address:
192.168.254.160 mail.nunyad.biz mail
vs
nunyad.biz. 3412 IN MX 10 67.141.183.82.

[SOLVED] Send Mail -&gt; YES Receive Mail -&gt; NO

[SOLVED] Send Mail -> YES Receive Mail -> NO