Error after changing IP address of Server

[sicorpion]

I have a very small install of the OS version of Zimbra. It has been running perfectly for weeks, however today I changed the server IP address and now I can't seem to login to the web client anymore. IMAP seem to be broken too. I did change the IP in /etc/hosts. "zmcontrol status" reports all functions are running. The webclient fails with "invalid_PDU"

Any suggestions?

[jholder]

Hi sicorpion-
Welcome to the Zimbra Forums!
Sorry you're having trouble.

Did you update your DNS server to reflect the new IP of your server?

Cheers,
john

[sicorpion]

Yes, I did update the dns records and dig mydomain.com mx returns the correct address. I have also tried a reinstall, but i still can not login to the webclient.

[jholder]

What about a dig for an a record?
Also, check out /opt/zimbra/log/mailbox.log for any weird messages.

john

[sicorpion]

John,

First off...thanks for help. The "A" record points to another system which is the master for the domain.

mailbox.log shows:
2007-08-11 18:55:04,529 INFO [http-7071-Processor50] [] [AdminServlet] - Servlet AdminServlet is currently unavailable
2007-08-11 21:06:32,309 INFO [http-80-Processor99] [] [SoapServlet] - Servlet SoapServlet is currently unavailable

[phoenix]

Originally Posted by sicorpion

First off...thanks for help. The "A" record points to another system which is the master for the domain.

That won't be much use, you need A & MX records that point to your Zimbra server. If you have another mail server on this network the please review the Split Domain documentation in the wiki, if it's just the DNS issue then review the Split DNS article that's also in the wiki.

[sicorpion]

Bill,

The "A" record for mail.mydomain.com and "MX" record point to the same box.
a dig and nslookup for both MX and hostname each return the correct IP address

Also I have the same login issue (invalid_PDU) regardless of using hostname or IP as the URL.

Also, an error is returned when using the zimbra desktop: HTTP Status 404 - Servlet SoapServlet is not available

Let me rewind just a bit...I moved the sever from my office to a co-location facility, this of course required an IP address change. The only activity associated with the move involved only four things: 1. I swapped settings for eth0 and eth1 making eth0 the outside interface; 2. changed the IP address of the outside interface to the new IP and subnet; 3. changed the IP in /etc/hosts; 4. edited the DNS record to reflect the changes. This system only serves Zimbra and is a 2x2.6GHz Opterons, 4GB RAM, RHEL ES4u3. No patches have been applied in weeks.

[phoenix]

Originally Posted by sicorpion

The "A" record for mail.mydomain.com and "MX" record point to the same box.
a dig and nslookup for both MX and hostname each return the correct IP address.

Do they, are you absolutely certain about that?

Try the following on the Zimbra server:

host `hostname`   <-- backticks not single quotes
dig mydomain.com mx
dig mydomain.com any

Make sure that you use mydomain.com and not mail.mydomain.com - it's the domain name you want to check not a subdomain.

Is this server behind a firewall or NAT router?

[sicorpion]

Bill,

I ran dig from the host for "ANY" and "MX" for the domain and not the subdomain.

#dig domain.net mx

;; ANSWER SECTION:
domain.net.             43200   IN      MX      10 mail.domain.net.

;; AUTHORITY SECTION:
domain.net.             43200   IN      NS      ns1.domain.com.
domain.net.             43200   IN      NS      ns2.domain.com.


;; ADDITIONAL SECTION:
mail.domain.net.        43200   IN      A       207.xxx.xxx.xxx
ns1.domain.com.        43200   IN      A       66.xxx.xxx.xxx
ns2.domain.com.       165562  IN      A       198.xxx.xxx.xxx

Also, the system uses a public IP and to my knowledge is not behind a firewall .

If DNS were an issue, wouldn't I have problems ssh'ing into the system too?

I get the same error when I VNC into the system and open a browser. I tried the hostname for the URL and localhost.

Is changing the IP address for a zimbra server supposed to trivial? Are there any reconfig step within ZImbra that I should have executed?

[sicorpion]

From /var/log/messages

Aug 12 04:18:14 mail postfix/qmgr[4160]: AB93E36008A: from=, size=7392, nrcpt=2 (queue active)
Aug 12 04:18:14 mail slapd[3556]: <= bdb_equality_candidates: (zimbraMailStatus) index_param failed (18)
Aug 12 04:18:14 mail slapd[3556]: <= bdb_equality_candidates: (zimbraDomainType) index_param failed (18)
Aug 12 04:18:14 mail slapd[3556]: <= bdb_equality_candidates: (zimbraMailStatus) index_param failed (18)
Aug 12 04:18:14 mail slapd[3556]: <= bdb_equality_candidates: (zimbraDomainType) index_param failed (18)
Aug 12 04:18:14 mail slapd[3556]: <= bdb_equality_candidates: (zimbraMailStatus) index_param failed (18)
Aug 12 04:18:14 mail postfix/trivial-rewrite[27734]: warning: do not list domain mail.domain.net in BOTH mydestination and virtual_mailbox_domains