centos 5 zimbra 4.5.6 no statistics

[rutman286]

I just did an install of zimbra 4.5.6 on a centos 5 server install. Everything went smoothly, everything appear to be running. Emails come through, are scanned for viruses and spam, so that is all good. The only thing that seems to not be working is statistics. I installed this server setup last night (about 15 hours ago now) and statistics still say "data are not yet available".
Where do I start to figure out what's going on?

zmcontrol status says everything is running. Are there logs I can check for errors? (Still getting to know this wonderful product)

[rutman286]

I am now seeing (in Safari and IE) question marks where the graphs should be.

[rutman286]

I manually ran zmgengraphs this morning to see what it is doing, and I get the following errors.

/opt/zimbra/libexec/zmgengraphs
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for mta on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for mta on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for amavis on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for amavis on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for amavis on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for amavis on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for amavis on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for amavis on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for amavis on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for amavis on ALL
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating hour graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating day graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating month graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
Generating year graph for disk on therutman.com
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory
sh: /opt/zimbra/zimbramon/rrdtool/bin/rrdtool: No such file or directory

HOpe that helps!

[rutman286]

So, I'm not sure WHY this happened, but I had to change a line in /opt/zimbra/libexec/zmgengraphs.

Original

my $rrd = "%{base}/bin/rrdtool";


"Fixed"

my $rrd = "/opt/zimbra/zimbramon/rrdtool-1.0.49/bin/rrdtool";



any ideas why this had to be done?

[rutman286]

After the changes above, now when I try to manually create graphs, I get permission denied for all of the creations......what have I done wrong?

[rutman286]

So interestingly enough....I changed to zimbra for RHEL 4 instead of 5, and now everything works flawlessly. Anyone know why the RHEL 5 install would not work in this case?

[Outside9Dots]

I had the same problem with CentOS 5 as it seems that the rrdtool bin directory doesn't get populated at install time. I made a symbolic link and that fixed it. Didn't research the install problem.

ln -s /opt/zimbra/zimbramon/rrdtool-1.0.49/bin /opt/zimbra/zimbramon/rrdtool/bin

[rutman286]

Good call! I actually just ended up doing the same thing last night and it works. thanks for the info!

[Achim.Theobald]

Originally Posted by rutman286

Good call! I actually just ended up doing the same thing last night and it works. thanks for the info!

Hello,

is this filed as Bug?

This threads look like all the same issue:

Logging Service
http://www.zimbra.com/forums/users/1...html#post55886

Cu

[gkchicago]

I too had to add the symbolic link to get graphs to generate (clean install of ZCS 4.5.6 on RHEL 5)