Java error shen sharing address books and calendar

[Myrddin]

I am getting a Java error when any user attempts to share an address book or calendar. However, this is not preventing users from sharing, because the error only occurs when the sharing user elects to send a message.

If a user shares an address book or calendar and chooses "Do not send mail about this share" from the dropdown, no error occurs, and the share completes successfully.

If a user chooses to send an e-mail notification, a java error pops up and the share does not complete succesfully.

Here are the relevant lines from mailbox.log:

2007-08-01 17:10:31,203 INFO [http-zimbra.domain.com%2F5.5.5.5-80-Processor98] [mid=9;ua=ZimbraWebClient - FF1.5 (Win)/4.5.4_GA_763.RHEL4_64;ip=10.10.10.10;name=user@zim bra.domain.com;] SendMsg - LC(mbox=bd204e6a-f64b-4b1e-b620-98d60ae8cdbf, sessions=[196])
2007-08-01 17:10:31,255 INFO [http-zimbra.domain.com%2F5.5.5.5-80-Processor98] [mid=9;ua=ZimbraWebClient - FF1.5 (Win)/4.5.4_GA_763.RHEL4_64;ip=10.10.10.10;name=user@zim bra.domain.com;] mailbox - Added message id=261 digest=8zVbRBvgtC66uLnWAoHG84DD0dA= mailbox=9 rcpt=:API:
2007-08-01 17:10:34,514 INFO [LmtpServer-54] [] LmtpHandler - [5.5.5.5] connected
2007-08-01 17:10:35,195 WARN [LmtpServer-54] [] TransformationClient - Socket error for client at port 42160: java.net.SocketException: Connection reset
2007-08-01 17:10:36,197 WARN [LmtpServer-54] [] ParsedMessage - Parse error on MIME part 3 (xml/x-zimbra-share, Message-ID: <1777106438.1541186002631205.JavaMail.root@server>)
com.zimbra.cs.mime.MimeHandlerException: cannot extract text
at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:105)
at com.zimbra.cs.mime.MimeHandler.getContent(MimeHand ler.java:253)
at com.zimbra.cs.mime.ParsedMessage.analyzePart(Parse dMessage.java:617)
at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(Pa rsedMessage.java:532)
at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMes sage.java:252)
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver MessageToLocalMailboxes(ZimbraLmtpBackend.java:249 )
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver (ZimbraLmtpBackend.java:122)
at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHa ndler.java:420)
at com.zimbra.cs.lmtpserver.LmtpHandler.processComman d(LmtpHandler.java:197)
at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:231)
at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:198)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
at com.zimbra.cs.convert.SocketTransformationStub.doE xtract(SocketTransformationStub.java:81)
at com.zimbra.cs.convert.SocketTransformationStub.ext ract(SocketTransformationStub.java:116)
at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:99)
... 12 more
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream. java:168)
at java.net.SocketInputStream.read(SocketInputStream. java:182)
at java.io.DataInputStream.readUnsignedShort(DataInpu tStream.java:307)
at java.io.DataInputStream.readUTF(DataInputStream.ja va:545)
at java.io.DataInputStream.readUTF(DataInputStream.ja va:522)
at com.zimbra.cs.convert.TransformationClient.extract (TransformationClient.java:173)
at com.zimbra.cs.convert.SocketTransformationStub.doE xtract(SocketTransformationStub.java:78)
... 14 more
2007-08-01 17:10:36,198 WARN [LmtpServer-54] [] ParsedMessage - Message had parse errors in 1 parts (Message-Id: <1777106438.1541186002631205.JavaMail.root@server>, Subject: Share Created)
2007-08-01 17:10:36,198 WARN [LmtpServer-54] [] ZimbraLmtpBackend - Exception delivering mail (temporary failure)
com.zimbra.common.service.ServiceException: system failure: failed to analyze part
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:175)
at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(Pa rsedMessage.java:541)
at com.zimbra.cs.mime.ParsedMessage.analyze(ParsedMes sage.java:252)
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver MessageToLocalMailboxes(ZimbraLmtpBackend.java:249 )
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver (ZimbraLmtpBackend.java:122)
at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHa ndler.java:420)
at com.zimbra.cs.lmtpserver.LmtpHandler.processComman d(LmtpHandler.java:197)
at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:231)
at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:198)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)
Caused by: com.zimbra.cs.convert.ConversionException: Cannot connect to convertd
at com.zimbra.cs.convert.SocketTransformationStub.doE xtract(SocketTransformationStub.java:81)
at com.zimbra.cs.convert.SocketTransformationStub.ext ract(SocketTransformationStub.java:116)
at com.zimbra.cs.mime.handler.DefaultHandler.getConte ntImpl(DefaultHandler.java:99)
at com.zimbra.cs.mime.MimeHandler.getContent(MimeHand ler.java:253)
at com.zimbra.cs.mime.ParsedMessage.analyzePart(Parse dMessage.java:617)
at com.zimbra.cs.mime.ParsedMessage.analyzeMessage(Pa rsedMessage.java:532)
... 9 more
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream. java:168)
at java.net.SocketInputStream.read(SocketInputStream. java:182)
at java.io.DataInputStream.readUnsignedShort(DataInpu tStream.java:307)
at java.io.DataInputStream.readUTF(DataInputStream.ja va:545)
at java.io.DataInputStream.readUTF(DataInputStream.ja va:522)
at com.zimbra.cs.convert.TransformationClient.extract (TransformationClient.java:173)
at com.zimbra.cs.convert.SocketTransformationStub.doE xtract(SocketTransformationStub.java:78)
... 14 more
2007-08-01 17:10:36,198 INFO [LmtpServer-54] [] LmtpHandler - [5.5.5.5] 451 4.0.0 Temporary message delivery failure try again (DATA)
2007-08-01 17:10:36,199 INFO [LmtpServer-54] [] LmtpHandler - [5.5.5.5] quit from client
2007-08-01 17:10:36,199 INFO [LmtpServer-54] [] ProtocolHandler - Handler exiting normally

Please let me know if you have any suggestions for this problem.
Thanks!

[Myrddin]

I found a far more revealing error message related to this issue in convertd.log:

2007-08-02 08:06:54,632 FATAL [Convertd-256] [] system - Fatal error occurred while handling connection
java.lang.UnsatisfiedLinkError: /opt/zimbra/verity/FilterSDK/bin/libKeyViewFilter.so: /opt/zimbra/verity/FilterSDK/bin/libKeyViewFilter.so: cannot open shared object file: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1751)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1676)
at java.lang.Runtime.loadLibrary0(Runtime.java:822)
at java.lang.System.loadLibrary(System.java:993)
at com.verity.api.filter.Filter.(Unknown Source)
at com.zimbra.cs.convertd.VerityEngine.extract(Verity Engine.java:239)
at com.zimbra.cs.convertd.TransformationHandler.doTex tExtraction(TransformationHandler.java:203)
at com.zimbra.cs.convertd.TransformationHandler.proce ssCommand(TransformationHandler.java:116)
at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:231)
at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:198)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
at java.lang.Thread.run(Thread.java:595)

This appears to be a Verity issue. The pre-compiled shared libraries that come with Zimbra for Verity seem to have a problem with my system. This could be because of my kernel or something else.

I realize that the timestamp is different, but I reproduced the problem multiple times. This exact same error occurred at "2007-08-01 17:10:36", matching the above error log.

Is there another location to obtain Verity shared libraries for different platforms or with different compile options?

Thanks,
Cory