Moving Zimbra installation to different server - Failing.

[Dirk]

Problem moving from Suse10 to Debian 4.

I build a new server, same host name, install Zimbra OSS 5beta 2 on it. Then I move the /opt/zimbra folder to /opt/zimbra_raw to keep it out of the way.

Rsynced the /opt/zimbra folder from the Suse server to the new Debian one. Now I run the installer again and this is what happens:

zimbra:/usr/src/zcs-5.0.0_BETA2_1092.UBUNTU6.20070718133449# ./install.sh

Operations logged to /tmp/install.log.4150
Checking for existing installation...
    zimbra-ldap...FOUND zimbra-ldap-5.0.0_BETA2_1092.UBUNTU6
    zimbra-logger...FOUND zimbra-logger-5.0.0_BETA2_1092.UBUNTU6
    zimbra-mta...FOUND zimbra-mta-5.0.0_BETA2_1092.UBUNTU6
    zimbra-snmp...FOUND zimbra-snmp-5.0.0_BETA2_1092.UBUNTU6
    zimbra-store...FOUND zimbra-store-5.0.0_BETA2_1092.UBUNTU6
    zimbra-apache...FOUND zimbra-apache-5.0.0_BETA2_1092.UBUNTU6
    zimbra-spell...FOUND zimbra-spell-5.0.0_BETA2_1092.UBUNTU6
    zimbra-proxy...FOUND zimbra-proxy-5.0.0_BETA2_1092.UBUNTU6
    zimbra-core...FOUND zimbra-core-5.0.0_BETA2_1092.UBUNTU6

Saving existing configuration file to /opt/zimbra/.saveconfig


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
        http://www.zimbra.com/license/collaboration_suite_collective_license_1.0.html


Press Return to continue

Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.8p12-4
    libidn11...FOUND libidn11-0.6.5-1
    curl...FOUND curl-7.15.5-1etch1
    fetchmail...FOUND fetchmail-6.3.6-1
    libpcre3...FOUND libpcre3-6.7-1
    libgmp3c2...FOUND libgmp3c2-2:4.2.1+dfsg-4
    libexpat1...FOUND libexpat1-1.95.8-3.4
    libxml2...FOUND libxml2-2.6.27.dfsg-1
    libstdc++6...FOUND libstdc++6-4.1.1-21
    libstdc++5...FOUND libstdc++5-1:3.3.6-15
    openssl...FOUND openssl-0.9.8c-4

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell
Found zimbra-proxy


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y] y

Select the packages to install
    Upgrading zimbra-core
    Upgrading zimbra-ldap
    Upgrading zimbra-logger
    Upgrading zimbra-mta
    Upgrading zimbra-snmp
    Upgrading zimbra-store
    Upgrading zimbra-apache
    Upgrading zimbra-spell
    Upgrading zimbra-proxy
Checking required space for zimbra-core
checking space for zimbra-store

Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell
    zimbra-proxy
You appear to be installing packages on a platform different
than the platform for which they were built

This platform is DEBIAN3.1
Packages found: zimbra-core_5.0.0_BETA2_1092.UBUNTU6_i386.deb
This may or may not work


Install anyway? [N] y

The system will be modified.  Continue? [N] y

Shutting down zimbra mail

Backing up ldap

could not stat config file "/opt/zimbra/conf/slapd.conf": No such file or directory (2)
slapcat: bad configuration file!

Removing existing packages

   zimbra-ldap...done
   zimbra-logger...done
   zimbra-mta...done
   zimbra-snmp...done
   zimbra-store...done
   zimbra-spell...done
   zimbra-proxy...done
   zimbra-apache...done
   zimbra-core...done

Removing deployed webapp directories
Installing packages

    zimbra-core......zimbra-core_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-ldap......zimbra-ldap_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-logger......zimbra-logger_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-mta......zimbra-mta_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-snmp......zimbra-snmp_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-store......zimbra-store_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-apache......zimbra-apache_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-spell......zimbra-spell_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done
    zimbra-proxy......zimbra-proxy_5.0.0_BETA2_1092.UBUNTU6_i386.deb...done

Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
   HOSTNAME=zimbra.anyaddress.net
   LDAPHOST=
   LDAPPORT=
   SNMPTRAPHOST=
   SMTPSOURCE=
   SMTPDEST=
   SNMPNOTIFY=0
   SMTPNOTIFY=0
   LDAPROOTPW=zimbra
   LDAPZIMBRAPW=zimbra
Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
chown: cannot access `/opt/zimbra/conf/smtpd.key': No such file or directory
chown: cannot access `/opt/zimbra/conf/smtpd.crt': No such file or directory
chown: cannot access `/opt/zimbra/conf/slapd.crt': No such file or directory
chown: cannot access `/opt/zimbra/conf/perdition.pem': No such file or directory
chown: cannot access `/opt/zimbra/conf/perdition.key': No such file or directory
chown: cannot access `/opt/zimbra/conf/nginx.key': No such file or directory
chown: cannot access `/opt/zimbra/conf/nginx.crt': No such file or directory
Operations logged to /tmp/zmsetup.log.8406
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
Setting defaults...Done
Setting defaults from existing config...Warning: null valued key 'mysql_logger_root_password'
Upgrading from  to 5.0.0_BETA2_1092
Stopping zimbra services
Stop failed - exiting
UPGRADE FAILED - exiting

Any ideas?

[phoenix]

Originally Posted by Dirk

Problem moving from Suse10 to Debian 4.

Perhaps I'm being a bit dense here but might this version:

 Packages found: zimbra-core_5.0.0_BETA2_1092.UBUNTU6_i386.deb

you're trying to install be the problem?

[Dirk]

You mean the 'beta so, tough' part or the 'Ubuntu is not Debian' part !

Looking at the posts on the forum so far it seems that the installer for Ubuntu6 works fine with Debian 4 (after two minor changes) so I installed that and it seemed to go on just fine.

I'll nuke it and try again as it's possible I stuffed something up along the way.

[phoenix]

No, I meant Ubuntu is not Debian - you didn't say you'd made the changes. It would also appear you've had a failed upgrade in the becase the restore of LDAP is corrupt. If you've made the required changes and a correct DNS & hosts file set-up the it should work. Try an './install.sh -u' to remove it completely and try again.

[Dirk]

Thanks Bill.

I've uninstalled and nwo cant get the fresh install to complete! *pull's out hair*

It's erroring about ldap:

daemon: bind(7) failed errno-99 (Cannot assign requested address)
slap_open_listener: failed on ldap://zimbra.domain.tld:389
ERROR - failed to start slapd

I may just nuke the entire server and start again from scratch.

[Dirk]

-- Long post, sorry --

Well, I tried again. Nuked the install and put a fresh 5.0beta 1 version on the debian server, then I rsync'ed the suse /opt/zimbra on top of it and then ran the installer again to refresh the binaries.

It failed.
The installed crashed out with:

...
Starting mysql
Starting logger msql
Thu Aug  2 20:55:18 2007: SELECT value FROM config WHERE name = 'db.version'
I can't upgrade version 5.0.0_BETA1_856

UPGRADE FAILED - exiting

Feeling brave, I launched zimbra anyway with zmcontrol start, hoping that the installer had done enough to allow the system to launch, and I could then run the upgrade to beta 2.
It should come as no surprise that this didnt work. The zmcontrol start command showed everything as ok, but there was no response when I tried to log in. zmcontrol status showed that the mailbox service was not running, so I issed the zmcontrol start command again. This time, zmcontrol status shows everything as running, but I still cant login, page cannot be displayed error in the browser.

So I try to telnet to localhost 389 to see if anything happens, connection refused. Gah!

Fine, reboot. I'm getting fed up now. This is my home server hosting a mere two accounts. I am doing this as a trial run for the work system holding 40 accounts and I'm starting to worry.

So, the reboot completes and I try to login.... no luck. So I check the services again and the mailbox is not starting. Ok... to hell with it I think, lets try the install of beta 2 over the top and see what happens. Ok, install in progress, time to read some blogs and pour a glass of wine while I wait......

This seems to go a little better, errors are show during the install, but it continues to the end.

And I can log in!

Ok, so it seems I've moved from suse to debian, it seems to be working I need to test, but first I need to sleep.

The end of a long post is this.... There has to be a better way!