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Thread: Installation Problem

  1. #11
    Ju-Pao is offline Junior Member
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    Linux ip-101.corp.emc.com.ph 2.6.12-12mdk #1 Fri Sep 9 18:15:22 CEST 2005 i686 Intel(R) Pentium(R) 4 CPU 2.26GHz unknown GNU/Linux

  2. #12
    jjzhuang is offline Zimbra Employee
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    It looks like this is a general Java VM on Linux problem. If you search for "Can't load IA 32-bit .so on a IA 32-bit platform" you will find the information. So far for Linux support we have only tested on Ubuntu x86 32bit.

    However, this issue should not exist on Windows and Mac. Could you tell me what errors you are getting from your Windows and Mac installations?

  3. #13
    SpEnTBoY is offline Advanced Member
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    Ok this might be solved OR old but here's what some testing has found with me and a few machines. First can you verify what version of java you have?

    This is important ;-) make sure you are running REAL java and not the open source version!! if you have a symlink of /usr/bin/java that points to /etc/alternatives/java ... there is your problem for sure (I got the exact same errors you did when I tried the de-facto standard "java" provided by CentOS 4.4 which is actually
    Code:
    java version "1.4.2"
    gij (GNU libgcj)
    This will not work. Try running java -verion and post your output here.

    Regards,
    Lonny

  4. #14
    ktk69 is offline Starter Member
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    Default Zimbra Desktop Install err...

    Dear SpEnTBoY/Lonny

    I have encountered the same errors as member Ju-Pao while trying to install Zimbra Desktop.

    I am on AMD Athlon XP /Ubuntu 6.06 LTS/Ubuntu, kernel 2.6.15-28-386/
    256 MB Ram.

    the java -version gives me the following output..


    Code:
    java -version
    java version "1.4.2-02"
    Java(TM) 2 Runtime Environment, Standard Edition (build Blackdown-1.4.2-02)
    Java HotSpot(TM) Client VM (build Blackdown-1.4.2-02, mixed mode)
    thanx in advance....
    Last edited by ktk69; 04-24-2007 at 12:41 AM.

  5. #15
    SpEnTBoY is offline Advanced Member
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    My suggestion is to go to java.sun.com and install java from there. I haven't had any luck with blackdown either

    Here is my output from java -version:

    Code:
    # java -version
    java version "1.6.0_01"
    Java(TM) SE Runtime Environment (build 1.6.0_01-b06)
    Java HotSpot(TM) Client VM (build 1.6.0_01-b06, mixed mode, sharing)

  6. #16
    gautam is offline Zimbra Employee
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    Thumbs down More Install Issues

    Hi All,

    I am able to use the Desktop succesfully on my windows box but on the linux one ... it doesnt startup at all.

    Code:
    [root@zdev init.d]# uname -a
    Linux zdev 2.6.9-22.ELsmp #1 SMP Mon Sep 19 18:32:14 EDT 2005 i686 i686 i386 GNU/Linux
    [root@zdev init.d]# java -version
    java version "1.4.2"
    gcj (GCC) 3.4.4 20050721 (Red Hat 3.4.4-2)
    Copyright (C) 2004 Free Software Foundation, Inc.
    This is free software; see the source for copying conditions.  There is NO
    warranty; not even for MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.
    This is the error I get in the desktop.err file ....

    Code:
    810 [main] INFO org.mortbay.log - Started SslSocketConnector @ localhost:7634
    810 [main] INFO org.mortbay.log - jetty-6.1.2rc1
    1043 [main] INFO org.mortbay.log - No Transaction manager found - if your webapp requires one, please configure one.
    log4j:WARN No appenders could be found for logger (zimbra.misc).
    log4j:WARN Please initialize the log4j system properly.
    Fatal error: terminating: Failed to loadLibrary(zimbra-native)
    java.lang.UnsatisfiedLinkError: /opt/zdesktop/lib/libzimbra-native.so: Can't load IA 32-bit .so on a IA 32-bit platform
            at java.lang.ClassLoader$NativeLibrary.load(Native Method)
            at java.lang.ClassLoader.loadLibrary0(Unknown Source)
            at java.lang.ClassLoader.loadLibrary(Unknown Source)
            at java.lang.Runtime.loadLibrary0(Unknown Source)
            at java.lang.System.loadLibrary(Unknown Source)
    How do I proceed ?

    Thanks,
    Gautam

  7. #17
    SpEnTBoY is offline Advanced Member
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    You need to install REAL Java ;-)

    look at you java line and see the perious posts.

    regards,
    Lonny

  8. #18
    gautam is offline Zimbra Employee
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    Thanks .. Didnt realize what I was trying with so many Os's and upgrades

  9. #19
    SpEnTBoY is offline Advanced Member
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    Quote Originally Posted by gautam View Post
    Thanks .. Didnt realize what I was trying with so many Os's and upgrades
    No big deal ... I did the same thing on a different machine after I posted ... then realized it was a different machine that didn't have java installed

    Don't forget to make sure that the new path to your jre is exported too

  10. #20
    ktk69 is offline Starter Member
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    Default zimbra desktop install errrs.

    Dear SpEnTBoY,

    I managed to install java 1.6 via apt-get

    This is the output of the java -version:

    Code:
    # java -version
    java version "1.6.0"
    Java(TM) SE Runtime Environment (build 1.6.0-b105)
    Java HotSpot(TM) Client VM (build 1.6.0-b105, mixed mode, sharing)
    But still zimbra desktop core service does'nt initialize... and exits with the following error:

    Code:
    # ./zdesktop_linux_x86_0_36.sh
    Unpacking JRE ...
    Preparing JRE ...
    Starting Installer ...
    /usr/share/themes/Clearlooks/gtk-2.0/gtkrc:49: Engine "clearlooks" is unsupported, ignoring
    log4j:WARN No appenders could be found for logger (org.apache.commons.httpclient.HttpClient).
    log4j:WARN Please initialize the log4j system properly.
    Error: invoke Connection refused, server: localhost
    #
    1. Is there any problem with the log4j - i tried reinstalling it but the liblog4j-doc returns an error...

    2. Zimbra does not clearly spell out all dependencies--- or minimum requriements...

    any guidance will be highly appreciated..... thanx in advance...

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