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  #1 (permalink)  
Old 02-19-2011, 10:48 PM
Active Member
 
Posts: 44
Unhappy zdesktop 7 beta refuse to launch on snow leopard

i downloaded 'zdesktop_7_0_beta1_b10706_macos_intel.dmg' and the installation just halts saying some script taking long time and to report the issue here.

Can some one help me with this?
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  #2 (permalink)  
Old 02-27-2011, 09:49 PM
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Posts: 5
Default

Just downloaded to XPpro SP3 & its also not starting...

Calling zdesktop.exe from the command promt brings an error box " Unable to load config file:"

!
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  #3 (permalink)  
Old 02-28-2011, 05:11 PM
Zimbra Employee
 
Posts: 831
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please zip and attach <data>\log\zdesktop.out and zdesktop.log.

where <data> = Zimbra Desktop 7 Beta 1 FAQ - Zimbra :: Wiki
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  #4 (permalink)  
Old 03-01-2011, 09:30 AM
New Member
 
Posts: 4
Default Desktop 7 beta 1 also not working for me suddenly

I have the same issue. I tried reinstalling too. Attached are my log files
Attached Files
File Type: zip Archive.zip (495.9 KB, 2 views)
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  #5 (permalink)  
Old 03-01-2011, 02:23 PM
Zimbra Employee
 
Posts: 831
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If you are on snow leopard, you may be running into the issue mentioned here:

Bug 56279 &ndash; ZD doesn't restart automatically during upgrade
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  #6 (permalink)  
Old 03-03-2011, 06:00 AM
Active Member
 
Posts: 44
Unhappy

I downloaded the 'zdesktop_7_0_beta1_b10706_macos_intel.dmg' image and tried again.. It just hangs on a running script.

I tried what is suggested in BUG:56279 but of no use. And there are no zdesktop.{out,log} files anywhere in the install location.

Code:
$pwd
/Users/balusss/Library/Zimbra Desktop
$find . -name zdesktop.* -print 
./zdesktop.webapp
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  #7 (permalink)  
Old 03-04-2011, 03:13 PM
Zimbra Employee
 
Posts: 119
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hi, can u try "ps -fre | grep jetty" to see how many jetty instances are u running ? maybe u can kill them all and restart zd again.
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  #8 (permalink)  
Old 03-04-2011, 10:17 PM
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Posts: 44
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Quote:
Originally Posted by dywang View Post
hi, can u try "ps -fre | grep jetty" to see how many jetty instances are u running ? maybe u can kill them all and restart zd again.
there are no jetty instances at all. I am attaching a screenshot of the script error and here is the line 199 in question:
Code:
198   setParameter: function(aName, aValue) {
199     if (WebAppProperties.flags.indexOf(aName) == -1)                        
200       return;
:-?
Attached Images
File Type: jpg Screen shot 2011-03-05 at 11.39.49 AM.jpg (32.9 KB, 22 views)
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  #9 (permalink)  
Old 03-10-2011, 11:49 PM
Zimbra Employee
 
Posts: 831
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- run Console.app
- look for any errors related to ZD installation in /private/var/log/install.log (under FILES)
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  #10 (permalink)  
Old 03-11-2011, 06:18 AM
Active Member
 
Posts: 44
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hi,
i have tried it again and attaching the Install.log part here. I can only see something suspicious on line:44
Code:
Mar 11 19:40:00 myHost installd[15893]: ./preflight: /Volumes/Zimbra Desktop Installer/Zimbra Desktop.mpkg/Contents/Packages/zimbraDesktopPreflight.pkg/Contents/Resources/preflight: line 6: [: -gt:     unary operator expected
.. if it is related anyway, but request you to go thru the file once.

am very curious to use zimbra. pl help.
Attached Files
File Type: txt zimbra.err.txt (6.6 KB, 1 views)
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