ZD7 issue

[In_The_Ville]

Just installed ZD7 beta on a Win XP SP3 laptop tonight. Installed fine, ran fine, sent some mail. Closed the program, closed laptop, ate dinner. Opened the laptop, tried to open the program, and all I get is a window titled Prism-Mozilla Labs with a bunch of empty text boxes and checkboxes.

Tried fixing, and then uninstalling and re-installing, same result.

Any ideas?

[jmhe]

please check the permission of this registry key:

HKEY_CURRENT_USER\Software\Zimbra\Zimbra Desktop

make sure it's writable for current user.

you may have to rename your user data directory (Zimbra Desktop 7 Beta 1 FAQ - Zimbra :: Wiki), then relaunch ZD after the permission change on registry key, and setup your account again.

[travell]

Originally Posted by jmhe

please check the permission of this registry key:

HKEY_CURRENT_USER\Software\Zimbra\Zimbra Desktop

make sure it's writable for current user.

you may have to rename your user data directory (Zimbra Desktop 7 Beta 1 FAQ - Zimbra :: Wiki), then relaunch ZD after the permission change on registry key, and setup your account again.

I just ran into this problem as well. The above steps worked like a charm.

Thanks.

[In_The_Ville]

Originally Posted by travell

I just ran into this problem as well. The above steps worked like a charm.

Thanks.

Didn't work for me. I ended up uninstalling completely and then re-installing, but the program will still not open.

[travell]

Did you also rename your data directory?

[In_The_Ville]

Originally Posted by travell

Did you also rename your data directory?

Yes, I did.

[In_The_Ville]

And now, it is working. Not sure what was going on, but thanks for the help.

Very slick, by the way.