Not in GZIP and IMAPSYNC Problems

[mrme]

First, trying to quit smoking, so my nerves are SHOT, and that might be the problem.

Running the community ed (6.0.10) on CentOS5-64Bit

Was running great. Installed ZD 2.0.1 (build 10659)

Set up account for Zimbra, get this when it tries to sync

Debug message: Not in GZIP format

Exception:

com.zimbra.common.service.ServiceException: system failure: TarInputStream
ExceptionId:sync-mbox-mrme@circleofbrains.com:1297185500589:b78a3be5bba61968
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1027)
	at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:934)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:405)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:354)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:250)
	at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:361)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:289)
	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:300)
	at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:198)
	at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:182)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:177)
	at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:119)
	at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:100)
	at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:262)
	at java.util.TimerThread.mainLoop(Unknown Source)
	at java.util.TimerThread.run(Unknown Source)
Caused by: java.io.IOException: Not in GZIP format
	at java.util.zip.GZIPInputStream.readHeader(Unknown Source)
	at java.util.zip.GZIPInputStream.(Unknown Source)
	at java.util.zip.GZIPInputStream.(Unknown Source)
	at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:989)

So i googled around, and saw two things, make sure that downloading attachments are enabled. They are, in the COS.

And install/update IMAPSYNC.

Sssooo, installed IMAPSYNC via Perl, restarted box for the hell of it, and still getting same error.

And now, i cant get in to the admin ui.

Did a zmcontrol status and

Host mail.circleofbrains.com
        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running

Any ideas? What other info do you need? im restarting services now for the hell of it.

Im gone to smoke, brb.

[phoenix]

WHat does IMAPSYNC have to do with this problem? I'm not sure what you're problem relates to, you've posted this in the Zimbra Desktop forums, it it a problem with that or Zimbra Collaboration Suite?

Why do you have two MX records in your DNS response?

dig circleofbrains.com mx

; <<>> DiG 9.7.1-P2 <<>> circleofbrains.com mx
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12917
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; QUESTION SECTION:
;circleofbrains.com.            IN      MX

;; ANSWER SECTION:
circleofbrains.com.     1800    IN      MX      10 mail.circleofbrains.com.
circleofbrains.com.     1800    IN      MX      10 12.234.4.50.circleofbrains.com.

;; ADDITIONAL SECTION:
mail.circleofbrains.com. 1800   IN      A       12.234.4.50

;; Query time: 723 msec
;; SERVER: 192.168.1.10#53(192.168.1.10)
;; WHEN: Tue Feb  8 18:29:39 20.11
;; MSG SIZE  rcvd: 101

That will cause you problems. If you're behind a NAT router have you set-up a Split DNS, if you have post the output of all the commands from the 'Verify...' section of that article.

[mrme]

WHat does IMAPSYNC have to do with this problem? I'm not sure what you're problem relates to, you've posted this in the Zimbra Desktop forums, it it a problem with that or Zimbra Collaboration Suite?

It started as a Zimbra Desktop Problem. I got the IMAPSYNC from googling this

site:zimbra.com zimbra desktop not in gzip format

it gave me [SOLVED] Not in GZIP format and http://www.zimbra.com/forums/install...ls-server.html The second one says he/she had problems with IMAPSYNC so i installed it to see what would happen.

When i restarted the box, still have the same problem and now cant get into the admin ui. Maybe the admin ui problem is just a coincidence.

Why do you have two MX records in your DNS response?

Thats a good question. I will fix it. This box is on a T1 and dedicated to zimbra. I have DNS servers to handle the requests.

if you have post the output of all the commands from the 'Verify...' section of that article.

Please elaborate on this request and I will post whatever is needed.

Thanks for the help.

[mrme]

When i restarted the box, still have the same problem and now cant get into the admin ui. Maybe the admin ui problem is just a coincidence.

Stupid iptables......ggrrrrrrr

[mrme]

Quote:
Why do you have two MX records in your DNS response?

Thats a good question. I will fix it. This box is on a T1 and dedicated to zimbra. I have DNS servers to handle the requests.

K, that should be fixed.

So, now its back to the desktop connection problem with the "not in gzip format"

[mrme]

Crap, i got it.

Forgot about the "global settings" overriding the COS.

Still had attachments disabled in there under the attachments tab and the

Attachments cannot be viewed regardless of COS

Unchecked it, and now its working.

Thanks again for the kick in the pants.....