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Thread: Not in GZIP and IMAPSYNC Problems

  1. #1
    mrme is offline Intermediate Member
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    Default Not in GZIP and IMAPSYNC Problems

    First, trying to quit smoking, so my nerves are SHOT, and that might be the problem.

    Running the community ed (6.0.10) on CentOS5-64Bit

    Was running great. Installed ZD 2.0.1 (build 10659)

    Set up account for Zimbra, get this when it tries to sync

    Code:
    Debug message: Not in GZIP format
    
    Exception:
    
    com.zimbra.common.service.ServiceException: system failure: TarInputStream
    ExceptionId:sync-mbox-mrme@circleofbrains.com:1297185500589:b78a3be5bba61968
    Code:service.FAILURE
    	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
    	at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:1027)
    	at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:934)
    	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:405)
    	at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:354)
    	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:250)
    	at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:361)
    	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:289)
    	at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:300)
    	at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:198)
    	at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:182)
    	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:177)
    	at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.java:119)
    	at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMailbox.java:100)
    	at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbox.java:262)
    	at java.util.TimerThread.mainLoop(Unknown Source)
    	at java.util.TimerThread.run(Unknown Source)
    Caused by: java.io.IOException: Not in GZIP format
    	at java.util.zip.GZIPInputStream.readHeader(Unknown Source)
    	at java.util.zip.GZIPInputStream.(Unknown Source)
    	at java.util.zip.GZIPInputStream.(Unknown Source)
    	at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:989)
    So i googled around, and saw two things, make sure that downloading attachments are enabled. They are, in the COS.

    And install/update IMAPSYNC.

    Sssooo, installed IMAPSYNC via Perl, restarted box for the hell of it, and still getting same error.

    And now, i cant get in to the admin ui.

    Did a zmcontrol status and

    Code:
    Host mail.circleofbrains.com
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
    Any ideas? What other info do you need? im restarting services now for the hell of it.

    Im gone to smoke, brb.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    WHat does IMAPSYNC have to do with this problem? I'm not sure what you're problem relates to, you've posted this in the Zimbra Desktop forums, it it a problem with that or Zimbra Collaboration Suite?

    Why do you have two MX records in your DNS response?

    Code:
    dig circleofbrains.com mx
    
    ; <<>> DiG 9.7.1-P2 <<>> circleofbrains.com mx
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12917
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;circleofbrains.com.            IN      MX
    
    ;; ANSWER SECTION:
    circleofbrains.com.     1800    IN      MX      10 mail.circleofbrains.com.
    circleofbrains.com.     1800    IN      MX      10 12.234.4.50.circleofbrains.com.
    
    ;; ADDITIONAL SECTION:
    mail.circleofbrains.com. 1800   IN      A       12.234.4.50
    
    ;; Query time: 723 msec
    ;; SERVER: 192.168.1.10#53(192.168.1.10)
    ;; WHEN: Tue Feb  8 18:29:39 20.11
    ;; MSG SIZE  rcvd: 101
    That will cause you problems. If you're behind a NAT router have you set-up a Split DNS, if you have post the output of all the commands from the 'Verify...' section of that article.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    mrme is offline Intermediate Member
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    WHat does IMAPSYNC have to do with this problem? I'm not sure what you're problem relates to, you've posted this in the Zimbra Desktop forums, it it a problem with that or Zimbra Collaboration Suite?
    It started as a Zimbra Desktop Problem. I got the IMAPSYNC from googling this
    Code:
    site:zimbra.com zimbra desktop not in gzip format
    it gave me [SOLVED] Not in GZIP format and http://www.zimbra.com/forums/install...ls-server.html The second one says he/she had problems with IMAPSYNC so i installed it to see what would happen.

    When i restarted the box, still have the same problem and now cant get into the admin ui. Maybe the admin ui problem is just a coincidence.

    Why do you have two MX records in your DNS response?
    Thats a good question. I will fix it. This box is on a T1 and dedicated to zimbra. I have DNS servers to handle the requests.

    if you have post the output of all the commands from the 'Verify...' section of that article.
    Please elaborate on this request and I will post whatever is needed.

    Thanks for the help.

  4. #4
    mrme is offline Intermediate Member
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    When i restarted the box, still have the same problem and now cant get into the admin ui. Maybe the admin ui problem is just a coincidence.
    Stupid iptables......ggrrrrrrr

  5. #5
    mrme is offline Intermediate Member
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    Quote:
    Why do you have two MX records in your DNS response?

    Thats a good question. I will fix it. This box is on a T1 and dedicated to zimbra. I have DNS servers to handle the requests.
    K, that should be fixed.

    So, now its back to the desktop connection problem with the "not in gzip format"

  6. #6
    mrme is offline Intermediate Member
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    Crap, i got it.

    Forgot about the "global settings" overriding the COS.

    Still had attachments disabled in there under the attachments tab and the

    Code:
    Attachments cannot be viewed regardless of COS
    Unchecked it, and now its working.

    Thanks again for the kick in the pants.....

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