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Thread: Migrating from ZD1 to ZD2 on Mac

  1. #1
    mtiernan is offline Member
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    Angry Migrating from ZD1 to ZD2 on Mac

    May I suggest someone create a note on the Wiki about migrating from 1 to 2 that you need to save your account specific configurations!

    I foolishly thought that the information in the account setup pages would be preserved only to find out it isn't and I have to recreate all my accounts.

    I'd have been happy if "it" provided a line by line "Here's what you configured it as before." text file for me to then use.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mtiernan View Post
    I foolishly thought that the information in the account setup pages would be preserved only to find out it isn't and I have to recreate all my accounts.
    The FAQ tells you that it's not possible to migrate your install from ZD 1.x to ZD 2.x, you did read this didn't you: Zimbra Desktop 2 FAQ - Zimbra :: Wiki
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    mtiernan is offline Member
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    Default Re: Migrating from ZD1 to ZD2 on Mac

    Quote Originally Posted by phoenix View Post
    The FAQ tells you that it's not possible to migrate your install from ZD 1.x to ZD 2.x, you did read this didn't you
    Yea I read it and that's not what I'm talking about. The FAQ you're pointing to *DOES* say:
    To migrate "local" data, 1.0 user must first export the local data to files (under Preferences...); then import them back to 2.0 once 2.0 is up-and-running.
    And did you read the release notes? It too states the simple sequence of "Export" then "Import".

    What I'm saying is that it's not clear enough and is going to leave some of us having to do a great deal more work than would be needed had we known *IN ADVANCE* that the "exporrt/import" process, while not being able to do all the subtle email, calendar, tasks, briefcases, etc. settings *DOES NOT* do the one thing that doesn't seem to have changed from the user's point of view and that is the account setup configurations.

    In short, the release notes, at minimum, need a warning between the part that says "Export" and the part that says "Import" to tell the user that before the import can be done, the accounts, have to be recreated from scratch, and as such, this would be a good time to note all your account settings which may have been done so long ago, you can't remember all the details about them. An example of what might have to be done is use a different port or hostname because of security policies or the inability for ZD to notify the user setting up the account that the hostnames don't perfectly match. (Yes I've created a big report on this.)

    Had a warning been issued before I did the installation (which automatically, unbeknownst to the user, removes the old version without warning) I'd have taken screen shots or written down the settings for the accounts so that the recreation of the accounts would be smoother and easier.

    I'm trying to save people headaches.

  4. #4
    olecoot is offline Active Member
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    We're having the same issue, although not on Mac. Kind of leaves those who were on 1.0 without a paddle except to move the data back to the server then back down to the local machine.... which takes way too much time.

  5. #5
    uikilo is offline New Member
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    Quote Originally Posted by olecoot View Post
    We're having the same issue, although not on Mac. Kind of leaves those who were on 1.0 without a paddle except to move the data back to the server then back down to the local machine.... which takes way too much time.
    Hi. It would be great if you add a very brief description / link / whatever about how you managed to return the messages to the server...

    Thanks for your collaboration!

  6. #6
    olecoot is offline Active Member
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    Quote Originally Posted by uikilo View Post
    Hi. It would be great if you add a very brief description / link / whatever about how you managed to return the messages to the server...

    Thanks for your collaboration!
    Sure, the only way we have been able to do it, as crude as it may sound, is to take what ever email we have on our hard drive and drag it to our inbox, which copies the email back to the server. Then after installing the Zimbra Desktop flavor of your choice, copy the email back to the local folder. Takes time and space on the server but accomplishes the task.

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